# Circle Invest: Cryptocurrency — user reviews

> 77 indexed App Store user reviews of Circle Invest by Circle Internet Financial, LLC, rated 4.70/5 from 1,869 ratings.

- Source: https://appshunter.io/ios/app/circle-invest-cryptocurrency/id1334770744/reviews
- App overview in markdown: https://appshunter.io/ios/app/circle-invest-cryptocurrency/id1334770744.md
- Rating breakdown: 5★ 1,600 · 4★ 117 · 3★ 61 · 2★ 10 · 1★ 81

## What do users think of Circle Invest?

Overall sentiment: negative

**Pros**

- 🚀 Instant deposits and transfers
- 👍 Easy to use and intuitive
- 💎 Supports multiple cryptocurrencies
- 🎨 Nice visual design

**Cons**

- 🔒 Inability to withdraw or transfer cryptocurrencies
- 💰 High fees and spreads
- 🔍 Lack of transparency around pricing
- 🔒 Accounts being locked or disabled without explanation
- 🚫 Poor customer support and unresponsive to user issues

**Commonly reported bugs**

- Incorrect cryptocurrency pricing displayed
- Delayed or missing deposit/withdrawal transactions

**Most requested features**

- Allow withdrawals and transfers of cryptocurrencies
- Provide more control over portfolio allocation
- Implement advanced trading features like limit orders
- Improve tax reporting functionality

## Newest reviews (13 of 77)

### 3/5 — App needs attention!

*2021-02-17*

I’m one of the unfortunate people whose account has yet to be transferred to Voyager and up until now, was able to continue investing thru the Circle Invest app. All of a sudden- I can no longer see my portfolio or log in after deleting and redownloading the app). I have over 5K that seemingly disappeared! Will be contacting the VP again (who helped to expedite a different issue for me months ago) if support fails to resolve this problem.

### 1/5 — Stole my funds

*2019-11-13, version 1.6.7*

I have been trying to access my funds for 10 days and after countless emails no representative assisted me. They have no phone number so my money is gone. Circle invest scammed me!!

### 1/5 — Can’t withdraw. Absolute trash.

*2019-10-30*

Yet another garbage crypto app that doesn’t let you withdraw your crypto. Do they actually have the crypto they offer? Who knows!.. because you don’t technically even own the crypto you purchased.

Granted Voyager’s withdrawal fees are not ideal.. at least they have the decency to give you an option to withdraw. Circle is no better than Robinhood. But at least with Robinhood, you can also buy stocks. Circle just looks pretty. I feel bad for the UI team because they wasted their time on such a garbage app.

### 1/5 — Worst Cryptocurrency Service Available

*2019-10-29, version 1.6.7*

They let you deposit instantly but when you want to withdraw they hold your money and then it’s not even sent back to your bank account the day they say. So this is the worst service ever and I remember when bitcoin was just starting to gain fame it was great so I don’t know what happened but this is unacceptable service now.

### 1/5 — App is a scam

*2019-10-17, version 1.6.7*

Beware, I invested 320$ into this app and when I tried to withdraw it didn't transfer my money back to my bank as of October 17th like it promised. There are plenty of better apps around there for crypto trading so please consider this.

### 2/5 — Spread

*2019-09-27, version 1.6.7*

The spread in buying and selling is ridiculous and a rip-off

### 3/5 — Just ok not spectacular

*2019-09-27, version 1.6.7*

Decent app, very easy to use

When can we expect deposits/withdrawals?

### 1/5 — Missing Money

*2019-07-05, version 1.6.6*

I sold 58$ worth of bitcoin 8 days ago and withdrew it to my bank account. The date that it said I would be receiving my money turned out to be false, because the money still hasn’t deposited into my account.

### 1/5 — Don’t use this app is a scam

*2019-06-18, version 1.6.6*

Don’t use this app is a scam

### 2/5 — Requesting Verification

*2019-06-18, version 1.6.6*

Haven’t been able to log in for two days. Not sure if your servers are down but customers need to know.

### 1/5 — Account closed for no reason, no explanation given

*2019-04-10*

I've literally read through both the Circle user agreement, and the Circle Invest user agreement now, and found absolutely nothing in there about restricted activity that I could have committed. My only 2 explanations at this point are 1.) I didn't update my previous address to my new address in time and that was some sort of BS red flag or 2.) Your app secretly collects information from my phone, and saw that I had a Bitcoin wallet that was Tor encrypted. (Samouri.) Mind you that this doesn't violate the user agreement because I didn't even use circle pay to make payments through a Tor browser, nor am I even a circle pay customer. Both are unacceptable reasons to close an account. Yet, I'm left to speculate because they refuse to give any information whatsoever.
Also, the KYC/AML verification for this app is beyond typical verification I've seen from other apps.

### 3/5 — Can’t send any coins to another wallet

*2019-03-31*

I hope you guys update my Crypto’s to buy and I hope that we can send and receive crypto to a different wallet. Scared to moved a lot of my eth cuz you guys are acting as my wallet and I don’t feel comfortable with a lot in it. Been told never to leave large amount on site especially Coinbase, why I’m with you. Pick up the slack and add more crypto’s we can buy.

### 1/5 — People seriously, just go to Coinbase

*2019-03-29*

This app is four times as inconvenient six times as expensive and has eight times less features than Coinbase. Their fees are out of control in comparison to anyone else and they do not support movement from any other wallet to their wallet and vice versa. As in you cannot move your money to another exchange. Crypto currency does not make money like this at this point in time. It does not make money like a stock. If you want to lose the money download this app and use it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Locked & disabled my account now worth 150k+

*2024-10-04, version 1.7.3*

Do Not Trust This App, They are Scammers.

### 1/5 — Probably the worst app to deal with in the crypto Market!

*2022-02-25*

No matter what you do, do not download this app. Save your time, energy, money. The app was functional back in the days but now, it is the most useless thing. There is no customer support at all, none whatsoever, nonexistent for sure. Nothing works! 

I been chasing them for about 7 months now just trying to withdraw my money and they will not let me do it. The same bank account that was connected to purchase my coins is the same bank account that they denied when it came to withdraw. I opened a brand new bank account and still unable to link it to the account. At this point, they are more of a scam then a platform. 

I have been emailing their help center for about 7 months now and I only got replied to once and that definitely did not fix the problem. 

Thank you for scamming me.

### 1/5 — Incorrect pricing on ETC, and zero app support, plus no access to your coins! Buyer Beware!

*2021-04-29*

Buyer BEWARE!! First off, there is absolutely zero app support, it takes like a month to get an email back from support, and then days to actually get an answer to your question, let alone an actual resolution. But, my biggest issue by far is that their price for ETC is way off, for at least 48 hours now! ETC reached $35 per coin, and now I want to sell, but Circle Invest is listing it at $29 despite every other app and exchange having the correct prices listed, just over $35. I’ve been emailing both circle support and Voyager, who’s supposedly purchased the company, but no answers from either, nor amy of their Twitter support accts. This app has my money and won’t give it to me unless I accept a $7 less per coin price, which is absolutely robbery!! This app also won’t let you access your own coins, that you’ve purchased with your own money. I’d stay away from this app if they didn’t already have over a thousand dollars of mine!! Use a crypto exchange that actually lets you access your coins. Good luck.

### 1/5 — Will not let me withdraw profit

*2021-04-04, version 1.7.0*

I can been buying crypto on this app for months now. As soon as Bitcoin skyrocketed I go to make a withdrawal and it says my account is under review. The message says it take 5 to 7 days for the review. Here I am months later with the same message showing up and I can’t with draw my investment or my profit. I have reached out to support with NO response at all.

### 1/5 — Theifs

*2021-02-05, version 1.7.0*

I aaa trying to login to my circle account only to get “ Unfortunately we are unable to offer you an account with Circle at this time”. I contacted and was told they won’t give me the specific reason and they won’t let me have access to my own money. So know you can lose your money at anytime if you uses this app

### 1/5 — Can’t withdraw btc

*2020-10-09, version 1.7.0*

I have btc in my account and can’t withdraw. Opened multiple support tickets over last few months.

### 1/5 — DO NOT USE

*2020-08-14, version 1.7.0*

I repeat, DO NOT USE. 

I have been using the app for about 2 years. Circle announced a couple months ago they’re selling this part of the company to Voyager. 

Since then I have been trying to withdraw my money for the last 6 months and haven’t been able to!! It’s crazy. 

I’ve submitted 5+ help requests and no one answers. No support.

On top of that, today they initiated a deposit from my bank account to the app without me scheduling it!

Do not use this app. Do not give your bank info. This has been the most frustrating experience.

### 1/5 — Scam

*2020-07-08, version 1.7.0*

Be careful using such apps as circle invest or voyager. I changed bank account to withdraw fund from circle invest. Account was placed on review for 3-5 days.  which is fine. Still blocked. Created 20 support tickets-no response. Support  not responding for over 1 month.

### 1/5 — Bye Old Circle

*2020-02-22, version 1.6.9*

So glad Voyager Exchange bought this app. Looking forward to professional customer service finally!

### 1/5 — Scam or Taking advantage

*2020-01-21, version 1.6.7*

I sell all my BSV when it’s about $400 it’s show confirm but 1 day later it’s down n I see my account and all my BSV is still there then I check my order history on they only sell 0.001% of my BSV now it’s $100 then what I sell so I say big know to circle stay away as I use all other exchange but this guys are scam big time.

## Most praised reviews (10 highest-rated)

### 5/5 — I love this app it has nice images

*2020-02-08*

I like the colors scheme and you can buy any crypto for just .05 they take .01 but it’s ok because I don’t care that it’s to hold because I want this for retirement and that it doesn’t have an address maybe in the future they do they don’t take that much ♥️

### 5/5 — Great Crypto App

*2020-01-23, version 1.6.7*

Love it, just real easy and fast!

### 5/5 — Thank you

*2019-11-30, version 1.6.7*

Thanx love the app good

### 5/5 — Exelent app

*2019-09-25, version 1.6.7*

The best app to buy cryptocurrency, Yo can buy any amount when You want and selling when You want!!

### 5/5 — Circle invest !!

*2019-07-08, version 1.6.6*

It is a great graphical utility to invest in crypto ,they have to make a huge leap on how they operate.Simple utility like forgot password does not work with circle invest ,if you forgot your password there is no way you can reset it.
They have to give option to reach customer service or send them email in case customer have any question.Miles to go before retail start adopting them.

### 5/5 — Great service and team

*2019-05-09, version 1.6.6*

Just all around excellent, from the customer support team from sign-up process, to resolving hiccups, quick (correction instant) deposits, to buying and selling. Just ridiculously excellent service.

### 5/5 — Too good

*2019-03-18, version 1.6.5*

Insanely good app and I prefer it to coinbase. It would be epic if they could add more variety of altcoins

### 5/5 — Question

*2019-03-04, version 1.6.5*

Will this app ever allow the ability to withdraw btc?

### 5/5 — Simplifies with Great Fees

*2019-01-29*

Been using this app for almost two months at this point and I love it’s convenience and low fees. Some items I’d like to see in the future:
1. Ability to set up my own combination of investments. Currently the pre-selected market buys are great, but I’d love to be able to set a few invest buttons based on percentages I specify. 
2. Coin/Wallet access. If this platform could serve as a wallet where I would be free move my btc and eth as I wish, it would be nearly perfect. I feel like I’d be willing to pay a monthly flat service fee for this. 
3. Have read from others, but a simplified tax reporting option for yearly reporting. 
4. More regular blog updates from the team. I want to know where this platform is moving

### 5/5 — Good but could be great

*2019-01-14, version 1.6.5*

Would love if you added more functionality in relation to sending/receiving crypto, owning keys, and voting where applicable in chains such as EOS. Or create a Circle voting proxy on EOS that is transparent in the way it votes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
