# Circle K Charge USA — user reviews > 75 indexed App Store user reviews of Circle K Charge USA by CircleK, rated 1.60/5 from 110 ratings. - Source: https://appshunter.io/ios/app/circle-k-charge-usa/id1605735096/reviews - App overview in markdown: https://appshunter.io/ios/app/circle-k-charge-usa/id1605735096.md - Rating breakdown: 5★ 13 · 4★ 1 · 3★ 3 · 2★ 6 · 1★ 87 ## What do users think of Circle K Charge USA? Overall sentiment: negative **Pros** - ⚡️ Fast charging speeds (mentioned by a few) - ✅ Works for some users (infrequent) **Cons** - ❌ App required for charging - ❌ Payment card issues (declined, holds, not accepted) - ❌ Account creation difficulties (errors, excessive info) - ❌ Clunky and inconvenient user interface - ❌ No tap-to-pay or Apple Pay support - ❌ Poor customer support - ❌ Data collection concerns (privacy) - ❌ Charging sessions stop prematurely - ❌ Inability to manage payment methods (delete/update) - ❌ App doesn't inform about payment issues - ❌ Repeatedly asks for card details - ❌ Unclear instructions for use - ❌ Authentication/login problems - ❌ App looks amateurish/bad design - ❌ Chargers sometimes disabled or not working **Commonly reported bugs** - Payment card validation errors - Account creation errors - Charging sessions stop after a few minutes - App fails to start or stop charging - Password reset emails not received - Unable to delete or update payment cards - App does not inform about payment issues - Chargers rejected charge start - App crashes or freezes - Incorrect error messages (e.g., 'bank hold') - App doesn't save card details - Login issues/account locked - Validation code not received - App deletes entered information on error **Most requested features** - Allow tap-to-pay at the charger - Support Apple Pay/Google Pay - Save credit card details - Improve account creation process - Simplify payment method management (delete/update) - Provide clearer error messages for payment issues - Improve app UI/UX design - Better customer support ## Newest reviews (18 of 75) ### 2/5 — Stops After 2 Min *2026-04-18, version 8.7.0* I think there is a problem with the app that is telling the charger to stop after exactly two minutes. Tried multiple stations and multiple times with the same result every time. Shame on Circle K for hobbling its own charge stations. Please just let me pay with my credit card at the machine! Why do we have to bring malfunctioning apps and phones into this transaction? Even the oil barons aren't this cruel. ### 1/5 — Circle K almost stranded me *2026-02-04, version 8.7.0* TLDR: the only payment option is through this dismal app, which I couldn’t ever even get to work. My car routed me to a Circle K charger on my first roadtrip with it. I was pretty excited when I pulled up, because the chargers were 250+ and looked clean and fairly new. Well, they didn’t support the automatic billing with my car. No problem, there’s an icon on the charger for tap to pay. Oh wait, you have to choose it under the “payment options” on the charger screen. When I clicked on that, the ONLY option was to pay with their app. No worries, I download the app and try to create an account. It requires an insane amount of info. I’m desperate, so who cares. Oh, I can’t actually complete the account setup and add a card. After trying for 20 min, I call customer service, talk to them for another 10, and they give up and let me charge for free for a bit. Awful experience, I’ll be avoiding Circle K chargers at all costs. ### 1/5 — Adding A Card Fails *2026-01-27, version 8.7.0* Wildly horrible app. ### 1/5 — Someone should be fired for this app *2026-01-04, version 8.7.0* Awful app, no autofill, horrible account creation process. And the charging product is disgusting, why do I have to download and install a clunky app and set up an account on an awful UX - just so I can plug in?? Surely this can be done frictionless with contactless, no need to force us to use your awful app! Fire your tech team and start again, better still, stop wasting your time launching a charging network, just jump into bed with Tesla ### 1/5 — Amateur hour developers *2025-12-18, version 8.7.0* Must have outsourced this app, it’s awful. Use the web app if you are unable to successfully add a payment method inside the iOS app. Doesn’t bode well for when I will actually need to charge my vehicle on my upcoming trip. ### 1/5 — Zero electricity received *2025-12-13, version 8.7.0* Failed to charge. 10 minutes with customer service and no help. Still cost me $.01. Thanks for the waste of time, mileage, and energy. ### 1/5 — Horrible app. Horrible place to charge *2025-10-03, version 8.7.0* Ostensibly these machines accept credit cards and take a direct tap to begin working however, I could get none to work. As a result, one must download the app, which uses British spellings strangely, and send you activation codes that do not actually activate. ### 1/5 — This app is a crime against humanity. *2025-10-02, version 8.7.0* The account creation and credit card workflow is an absolute travesty. Whoever built it has no business designing software. It will take you multiple attempts to setup an account because the data collection is not validated at each step of the account creation. Rather it only validates AFTER the CC is added. Well, there are bugs on the personal/address information input page. The trick is to fill out EVERY FIELD ON THIS PAGE EVEN IF IT IS NOT RELEVANT TO YOU. Just put something in there. Good luck with a top 5 worst app you’ll ever use. ### 1/5 — Don’t waste your time *2025-10-01, version 8.7.0* App is an F- effort at best. Impossible to add a payment method if the existing card on file is no longer valid. Support had zero interest in helping, so CK is now on my blacklist. Oh, to make you use the app, credit card readers are disabled on their chargers. So the app gets F- grade for being worthless and the network the same for zero customer awareness. Sad, the chargers look expensive, but the attitude seems to put the good intentions to waste. ### 1/5 — no error information???? *2025-09-24, version 8.7.0* if you have under $50 on the payment method on file, for some reason the app doesn't let you know there are payment issues - the vehicle will just attempt to charge and then give a "charging not avaliable" warning message with no further details avaliable in the app, car, or charger untl you figure it out yourself. ### 1/5 — Boo *2025-09-12, version 8.7.0* Boo boo boo why does this exist? ### 1/5 — Potentially the worst app ever. Definitely the worst attempt at a fast charger I’ve experienced. *2025-08-30, version 8.7.0* I am not somebody who typically takes the time to write reviews but this app and in turn, this charger were so inept I felt the need to warn others who come across one of these chargers that it’s not worth the time or hassle. Aside from just simply not working, the experience is topped off with being required to enter a ridiculous amount of information before you can even get to a point to attempt to pay for and use the charger. When you do finally get to that point, you will then spend the next 15 minutes trying to get the charger to work before you inevitably give up and hope you have enough charge to make it to another charging station. There is always a chance that this is just anecdotal and some stations work without an issue, but based on the other reviews for this app and just how poor the app/charger interfacing is, I would say there’s a good chance their team never got the process to work and now simply use the app as a pseudo information collector. ### 1/5 — Can’t add credit card and can’t charge. *2025-08-28, version 8.7.0* “Unexpected error. Please make sure all the data is filled in correctly”. I triple checked and it still wouldn’t work. ### 1/5 — Useless charging experience *2025-08-03, version 8.7.0* Can’t charge without downloading app, can’t charge without creating account that needs personal information including home address and credit card. Uninstalled app and went to another charger ### 1/5 — ZERO *2025-07-31, version 8.7.0* I had to give it a star despite the fact the app hasn’t earned one. MULTIPLE attempts over several days trying to simply create an account, it responds to multiple payment options as ‘card company has locked your card’ when all of my credit cards are able to be accessed/ used at EVERY other store/ business I frequent. Evidently Circle K doesn’t want my business, no problem because I’m sure 7/11 does! ### 1/5 — Fails at life *2025-07-12, version 8.7.0* App rejects all credit cards with false “Bank has placed a temporary hold on the card” error. Completely useless. ### 1/5 — Unable to Charge - App is Trash - Unable to Create New Account *2025-07-07, version 8.7.0* Extremely Frustrated! We were traveling and needed to recharge and a Circle K was selected for us by Apple Map. We never used a Circle K charger so I downloaded the app as directed. However, I kept getting an error that all fields needed to be completed correctly to proceed with registering a new account. After 10-12 attempts we gave up and had to drive several miles to a EVgo station to charge enough to get to our destination. ### 1/5 — Adding Payment is miserable *2025-07-03, version 8.7.0* I tried a few different cards, so it’s not user error. But, when trying to add a payment, so that I can activate a station, it keeps saying error on the card upload. Just allow Apple Pay as a payment and call it a day, guys. The Circle K I went had two stalls and I ended up using the one where I could just Apple Pay tap and go ## Most critical reviews (10 lowest-rated) ### 1/5 — Stop Making us Download Your App *2026-08-14, version 9.1.19* No one wants to download your scummy junk mail producing app. Let me pay to use your charger and leave me the hell alone. ### 1/5 — It’s been years since I’ve seen an app this bad *2026-07-12, version 9.1.19* If EV charging weren’t a more modern phenomenon, I’d assume this app was designed before 2010. No support for Apple Pay, iPhone autofill completely breaks the registration form, but it doesn’t matter since account registration is completely broken… Asks for a credit card, and no matter what card you give it, it will “fail to authorize”. For some reason a card authorization is required to even create an account, but it rejects ANY valid card. It’s probably for the best as if their app is this terrible, you know there are going to be practically zero safeguards in place to protect your personal information, which they ask for an unusual amount of. If you have the choice, I’d suggest charging elsewhere. ### 1/5 — Charger kidnapped my car *2026-06-28, version 8.7.0* When I reached the 80% charge on my car, I swiped in the app to end my session. Nothing happened! I was stuck. The charger was locked on my car and it kept charging. No button mashing worked to free my car. I called the help number and she seemed pretty lost. After she put me on hold for a long while, the charger finally stopped when I reached 93% (15 minutes after I initially hit the button in the app to stop charging) so I freed my car and ran away as fast as possible! ### 1/5 — App Doesn’t Even Accept Payment Form *2026-06-05, version 8.7.0* Downloaded this required app at the Circle K Chargers, which look very nice. Setup an account. Entered credit card. Error Tried it again. Error Tried a different card. Error Drove 10 minutes away to a different brand charger. Card worked just fine. Circle K, if you’re not going to let us pay at the charger, your app should work. ### 1/5 — Horrible app, cannot charge car *2026-05-30, version 8.7.0* This thing is so broken it takes 5 times to connect, then when it does it charges for 1 to 2 minutes then shuts off. Do not charge here. Dont be stupid like me, read the reviews first! ### 1/5 — Is this app a SCAM? *2026-05-07, version 8.7.0* Went through all of the CC in my wallet. Wouldn’t take any of them…. Probably collected my info and sold it on the dark web. ### 1/5 — Privacy nightmare *2026-05-03, version 8.7.0* Do you really need my name, email, phone number, and home address to let me put a credit card in to charge my car? Other chargers let you tap a card, this is just data fishing ### 1/5 — Terrible *2026-05-03, version 8.7.0* Nothing works. Charging stations near me won’t activate. Will never use again ### 1/5 — Just let me tap to pay instead… $100 lost to app *2026-05-02, version 8.7.0* Have to dispute with the bank to retrieve $100 (two $50 holds that didn’t release). App doesn’t work, charged for 4 minutes and stopped twice. ### 1/5 — Data harvester *2026-04-04, version 8.7.0* This app is unnecessary. Why can’t I pay with the card reader that was already working a few months ago ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2025-04-23, version 1.1* Just used it and had no problems whatsoever. Use is simple. The app provides good details regarding its use. ### 5/5 — No frills charging *2024-12-31, version 1.1* I followed the instructions, plugged in my car, and charged it quickly. No frills, it just worked. The power output was about 170kW which I found quite impressive compared to Electrify America which had rarely output the stated limits in my experience, even subject to light loading. ### 5/5 — Great charging experience *2024-12-11, version 1.1* I have had my Mach E for 3 years and have taken a few road trips in it. I’ve used most of the big supercharger companies to charge and this one has always worked flawlessly for me. Not sure why people have had trouble setting up app and loading their payments but I have not had that issue ### 5/5 — So far so good *2024-06-09, version 1.1* Just found these chargers, pretty close to home. Scanned the code, downloaded the app and followed instructions. I’m charging a couple of minutes later at the rate of 380 miles/ hr- not bad ### 5/5 — Great remote charging! Fast CHARGING! *2024-04-14, version 1.1* A valid site for Circle K branded EV charging stations. If you sign up here and connect your card, it’s the best option! ### 5/5 — This app works fine *2023-09-14* This app works fine, it activate CircleK chargers just like it should ### 4/5 — Works, but not easily *2025-10-13, version 8.7.0* I originally tried to use this app several months ago, but couldn’t even make it through the enrollment process due to it not accepting one of the many cards that I provided. I believe I left a one star rating and a pessimistic review at the time. As of October 2025, the app does now allow users (or at least me) to enroll without issue. That said, the enrollment process is painfully clunky. If you can grit your teeth and get through it, the charger search and charge initiation processes are straightforward and work as expected. Circle K has comparatively great pricing in the area I use it. Note: the charger will show retail rates, but you should be billed for the discounted rate shown in the app as long as your start and end the session in your app. ### 3/5 — Challenging for the first time *2025-10-09, version 8.7.0* I did eventually get a Circle K charger to work, but needed to download yet another app that wanted way too much intrusive information. Why is my gender necessary to use my credit card? Why does this app tell me I can use it as a guest, and then when I tried to do that, it told me I had not signed in? Sigh I am assuming now I will have significantly less difficulty at my next Circle K stop. Fingers crossed. ### 3/5 — MVP *2025-03-14, version 1.1* While this app works, and I’m glad Circle K is rolling these chargers out, it looks like a coding boot camp project and annoyingly doesn’t support Apple Pay or save credit cards so you have to type everything every time. Needs work. ### 3/5 — App works but horrible interface *2024-12-18, version 1.1* Took forever to get set up but was able to charge after 20mins of back and forth and verifications. Would have been sooo much easier if they just allowed payment at the charger. The App is not that great, no Apple Pay options, have to do all controls from the App, and just overall navigation isn’t that great. Electrify America has a more streamlined interface. I can tell this isn’t top priority. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*