# CircleBack - Updated Contacts — user reviews > 127 indexed App Store user reviews of CircleBack by CircleBack, Inc., rated 4.45/5 from 2,546 ratings. - Source: https://appshunter.io/ios/app/circleback-updated-contacts/id957826826/reviews - App overview in markdown: https://appshunter.io/ios/app/circleback-updated-contacts/id957826826.md - Rating breakdown: 5★ 1,752 · 4★ 490 · 3★ 130 · 2★ 41 · 1★ 130 ## What do users think of CircleBack? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 📚 Helpful for managing contacts - 💾 Keeps contacts synced - 🔍 Useful for finding updated contact info - 🧹 Helps clean up duplicate contacts **Cons** - 🐛 Crashes or freezes - 🔁 Duplicates keep reappearing - 🔒 Google login issues - 🤯 Messes up or deletes contacts - 🕰️ Slow performance **Commonly reported bugs** - Fails to update contacts on devices - Incorrectly merges unrelated contacts - Loses contact notes and other data - Unreliable sync between app and phone contacts **Most requested features** - Add ability to remove contacts from groups - Improve search functionality - Allow starting with a fresh contact list - Provide better backup/restore options ## Newest reviews (12 of 127) ### 2/5 — Usually great *2025-10-02, version 3.3.6* Reauthorizing and reloading just tripled my contacts. Not happy today. Usually love this app. ### 5/5 — Fantastic *2025-01-30, version 3.3.5* Fantastic ### 2/5 — Not Good enough *2024-10-27, version 3.3.4* This application is not so good and needs creativity. ### 3/5 — WAS Good *2024-10-04, version 3.3.4* A few updates ago messed up this app. I could not merge accounts, and can only do contact updates. Another issue is that I cannot do a backup, so I cannot delete and reload it because I don't have a backup! It also takes several starts to actually come up. WARNING: if you have a crazy amount of contacts due to dupes, it will struggle. The newest merge is much better but this still has bugs. ### 3/5 — Never seen it work *2024-09-29, version 3.3.4* Too glitchy, can’t handle larger data sets it appears ### 5/5 — Best app. Solved my bigger problem *2024-09-13, version 3.3.4* Everything is systematic ### 5/5 — Very useful app *2024-09-02, version 3.3.4* Reduced my contact list significantly of clutter, doubles etc ...... ### 5/5 — CEO *2024-08-15, version 3.3.4* Great service for updates! ### 5/5 — No support help *2024-08-01, version 3.3.4* I have contacted them like it says and never any response. This has been going on for over a month. All I want is to be able to disable email captures and to get it to stop asking me to reauthorize my account. !!!!!!!!!! ### 5/5 — Priceless app *2024-06-19, version 3.3.4* This app keeps every contact you have ever recorded. It has been a lifesaver when my Google contacts do not have a number that I thought I had. If I look in Circle Back it is always there. ### 5/5 — Just started *2024-03-29, version 3.3.4* Looksgreat ### 5/5 — Time saver *2024-03-28, version 3.3.4* Very intuitive app- easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Still waiting for resolution *2026-03-16, version 3.3.6* *** Update: still no resolution from developer on accessing my account via their app. Just some meaningless emails about contacting support. BEWARE!!! *** Used to love this app however it seems to always crash when I need it most!!! It’s been a struggle for the past 3-4 years and the only reason I continue to use it is because I’m too lazy to reload my business contacts to another app. Update: 3 weeks now without being able to log in and no meaningful response from support. Support is next to worthless. ### 1/5 — Still waiting for resolution *2026-02-04, version 3.3.6* Used to love this app however it seems to always crash when I need it most!!! It’s been a struggle for the past 3-4 years and the only reason I continue to use it is because I’m too lazy to reload my business contacts to another app. Update: 3 weeks now without being able to log in and no meaningful response from support. Support is next to worthless. ### 1/5 — Waste of time *2026-01-18, version 3.3.6* I was unable to create an account and there is no way to contact app support? ### 1/5 — Always crashes *2026-01-16, version 3.3.6* Used to love this app however it seems to always crash when I need it most!!! It’s been a struggle for the past 3-4 years and the only reason I continue to use it is because I’m too lazy to reload my business contacts to another app. 3 days now without being able to log in and no response from support ### 1/5 — Do use *2025-10-26, version 3.3.6* App has corrupted all my contact I now have over 30,000!! Contact having to rebuild my entire contact list. ### 1/5 — Reviews old same/similar issues *2025-08-09, version 3.3.6* I used to use this app for about six years, I couldn’t understand why some of my contacts were mislabeled after all of the work that I put into 5000 contacts. I would make corrections feeling good about the work I did, and then all of a sudden they were incorrect again. It’s been about five years since I’ve used the circleback software and revisited it, thinking maybe things have changed.. I uploaded my contacts and implemented a change on two contacts, and the change never reflected back to my apple contacts. disappointed. ### 1/5 — Support Desk *2025-03-14, version 3.3.6* Is anybody there??? Still unable to access my account & support desk link is inactive ### 1/5 — Google does not trust *2024-10-07, version 3.3.4* Cannot login using Google because Google will not allow the app to access my data stating it is untrustworthy. Dev’s need to fix the certificate ### 1/5 — Useless *2024-03-14, version 3.3.4* Forced me to upload contacts from my phone. There’s no option to start fresh and have a completely different set of contacts separate from the ones in my phone. Was hoping to have an app just for my clients while my friends and family are on my phone. Bummer. ### 1/5 — Locks up constantly *2023-08-17, version 3.3.4* Have not found an app that can handle my 15,000 contacts. They all lock up. The screens freeze. They are all outdated. The how to user notes in CircleBack do nit even match the app ... it says click settings in the upper right side of the app when it is on the left side. ## Most praised reviews (10 highest-rated) ### 5/5 — Needed this! *2026-04-25, version 3.3.7* Apples contact app sucks this is a 4/5 app but gets 5/5 just for being the best solving this right now. Keep up those improvements! ### 5/5 — Ottima *2026-03-22, version 3.3.6* Ottima ### 5/5 — First app that seems to not mess up all my contacts *2025-11-14, version 3.3.6* Works well ### 5/5 — Win *2025-09-20, version 3.3.6* Thank god for this ### 5/5 — Simply the Best *2025-03-21, version 3.3.6* I have been using this App for about 2 yrs & it is second to none,A Big Thank you to the team for making such a Simple,Thorough & precise Contact App. Many many Thnx ### 5/5 — Outstanding *2025-03-03, version 3.3.6* Very nice ### 5/5 — This is what you’re looking for *2025-02-24, version 3.3.6* Great replacement for Plaxo since they were incorporated into LinkedIn. Really helps me stay updated. Then I run sync.me for the latest profile photos and any birthdays so I never miss one. ### 5/5 — Great App *2025-02-21, version 3.3.6* Best contact and business card scanner I've found yet. ### 5/5 — Great *2025-02-20, version 3.3.6* Easy to use and helpful ### 5/5 — Nana *2025-02-12, version 3.3.6* Slow update --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*