# CircleTime by Jackrabbit — Family app for child care > Childcare communication and management app for parents and centers. (iPhone/iPad app by Jackrabbit Technologies.) - Source: https://appshunter.io/ios/app/circletime-by-jackrabbit/id1638916147 (this page in markdown: same URL + `.md`) - Developer: [Jackrabbit Technologies](https://appshunter.io/developer/1638916149) - Category: Education, Photo & Video - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 47 MB - Languages: American English - Released: 2023-05-08 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/circletime-by-jackrabbit/id1638916147/reviews.md ## What is CircleTime by Jackrabbit? CircleTime by Jackrabbit, the family engagement mobile app, is a built-in communication tool that now streamlines parent communication with childcare staff. CircleTime makes communication between center administration, staff, and parents easy by providing the option to message individually or in groups. Quick and easy group or one-on-one chats encourage better parent engagement and keep families up-to-date. CircleTimes' newly designed and thoughtfully developed child care management software, CircleTime, empowers Child Care Centers, Daycare Centers, Preschool / Pre-K Programs, and Afterschool Programs to meet operational challenges and growth goals. Jackrabbit Care enables a more streamlined process and provides the flexibility owners, directors, managers, and staff require to grow their businesses. Parents are in more control with the CircleTime Family Engagement App: - Send and receive messages and chats in real-time with your child’s center, preschool / pre-k program, or afterschool program. - Include your child’s photos and videos to share with your center’s staff so they can instantly recognize your child to promote a smooth transition and easier goodbye. - Ensure your child’s information is accurate while reducing paperwork with your center’s administrators. - Manage your billing statements and invoices with your child care center in one easy app. Have better control of sending payments so that you are never late. ## Key features - Real-time messaging and group chats - Share photos and videos of children - Manage billing statements and invoices - Streamlined parent-staff communication - Childcare center management tools - Update child information ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/circletime-by-jackrabbit/id1638916147/reviews.md ### 1/5 — Never Loads *2025-05-12* Regardless of troubleshooting, the app does not load. I cannot get ahold of my child’s daycare through the app. Super frustrating. **Developer response:** Thanks for the feedback - we hear you. Since your review, we’ve completely rebuilt the app from the ground up in version 3.0, focusing on stability, performance, and overall reliability. We’re committed to delivering a smoother, faster, and more dependable experience for every user. This update reflects months of work shaped directly by feedback like yours. We’d love for you to give it another try and let us know what you think - we’re always listening and continuing to improve. ### 1/5 — App not available in the US *2025-01-23* Tried to download the app, but I am getting a notification that says the app is not available in my country. However, this is the app that my daughter’s dance school uses. **Developer response:** Hello, this app is for Jackrabbit's childcare product, Jackrabbit Care, which is separate from our Dance, Swim, and Gym product. Please contact your daughter's dance school for more information on the correct app or portal to use with them. ### 1/5 — If I could give it a zero *2025-01-07* This app hasn’t worked in weeks and I don’t know what is the point of the updates. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — Never loads, waste of time *2025-01-07* Highly recommend against. Almost entirely unusable as it never seems to load. I am able to access the app less than 50% of the times I try. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — Never works and no push notifications *2025-01-03* App is always crashing, logging out, or won’t work without a forced upgrade Doesn’t have push notifications and is incredibly slow This is a terrible app, it is supposed to be the primary method of communication with preschool and it’s just unreliable and lacking basic functionality that should be there **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — App doesn’t work *2024-12-12* The app gets stuck trying to load so we cannot contact our daughter’s preschool as this app is their primary form of communication. I tried reaching out to Jackrabbit support and they said they won’t help me because I’m just a parent and not the school itself. Bad app, bad service. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — Doesn’t Work *2024-12-12* The App just doesn’t work no matter how many times I delete/redownload it and update my iOS, so I can’t get updates or be in touch with my child’s preschool. It’s been super glitchy in the past when it did “work.” Definitely going to suggest my preschool switches to something else. Customer Care has also been unhelpful. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — App does not load *2024-12-05* I cannot get this app to work at all. I have deleted and reinstalled twice. I have an iPhone 14 and recently updated my iOS so I don’t know what is wrong. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. We've made several improvements recently. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 1/5 — The app doesn’t work *2024-07-29* I tried to find an email or someone to contact but failed. So I am leaving a review in hopes someone contacts me. When I log in all I see is a black screen. **Developer response:** Thank you for reaching out, and we sincerely apologize for the frustration this has caused. Please ensure your app is updated to the latest version, which might resolve the issue. If you're still experiencing problems, we're here to help! You can contact our support team directly at https://www.jackrabbitcare.com/support/ and we'll work to get this resolved as quickly as possible. ### 5/5 — Making Childcare a Breeze *2024-05-06* The CircleTime app has turned our childcare center into a well-oiled machine! The app’s super user friendly and makes it a snap for our staff to use and our parents absolutely love the real time updates on their kids’ activities. The scheduling and attendance tracking features are lifesavers! Having the CircleTime app is like having an extra set of hands around! ## Frequently asked questions about CircleTime by Jackrabbit ### How does CircleTime improve communication between parents and childcare staff? CircleTime enables real-time individual or group messaging, allowing parents and staff to stay connected instantly. Parents can also share photos and videos of their children, facilitating smoother transitions and recognition. ### Can I manage my child's billing and payments through CircleTime? Yes, CircleTime allows parents to manage billing statements and invoices directly within the app. This feature helps ensure timely payments and provides better control over financial aspects of childcare. ### What types of childcare facilities use CircleTime? CircleTime is designed for Child Care Centers, Daycare Centers, Preschool / Pre-K Programs, and Afterschool Programs. It helps these institutions meet operational challenges and support business growth. ### Is CircleTime available on all devices? CircleTime is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of users within the Apple ecosystem. ### How often is CircleTime updated? The app was last updated on December 10, 2025, indicating a commitment to ongoing development and improvements. Users can expect regular updates to enhance functionality and address any issues. ### Does CircleTime have ads? No, CircleTime does not contain advertisements. The app is free to use and does not display any ads, providing an uninterrupted experience for parents and staff. ### What is the age rating for CircleTime? CircleTime has an age rating of 4+, making it suitable for use by parents and staff interacting with children of preschool and early elementary age. ### How does CircleTime help with child information accuracy? The app allows parents to ensure their child's information is accurate by providing a direct channel to communicate with center administrators. This digital approach helps reduce paperwork and potential errors. ## Version history (last 5 releases) ### 3.2.21 — 2025-12-10 CircleTime and Jackrabbit Care will be shutting down on December 31st. If you need to download any of your data, please do so by then. ### 3.2.9 — 2025-10-20 We've made some behind-the-scenes fixes and performance improvements to keep things running smoothly. ### 3.1.44 — 2025-10-13 Billing now functions correctly across all linked accounts, ensuring accurate charges and payment tracking. Additionally, push notification delivery has been fixed, ensuring that updates and alerts are sent reliably to all intended users. ### 3.1.34 — 2025-10-08 We've made a couple improvements to common pain-points to help ensure easy access to important information! The issue with push notifications not appearing for some users has been addressed, as well as issues with the billing functionality that were affecting users with children in multiple businesses or accounts. ### 3.1.16 — 2025-09-22 We've made some behind-the-scenes fixes and performance improvements to keep things running smoothly. ## More apps by Jackrabbit Technologies - [Jackrabbit Care](https://appshunter.io/ios/app/jackrabbit-care/id6479318160) All apps by Jackrabbit Technologies: https://appshunter.io/developer/1638916149 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*