# Circuit Laundry Plus

> Mobile payment and cycle monitoring for Circuit launderette machines. (iPhone/iPad app by ESD LAUNDRY WALLET LLC.)

- Source: https://appshunter.io/ios/app/circuit-laundry-plus/id1504933586 (this page in markdown: same URL + `.md`)
- Developer: [ESD LAUNDRY WALLET LLC](https://appshunter.io/developer/1617893706)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.10/5 from 140 App Store ratings · 156 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 24 MB
- Languages: English, French, Spanish
- Released: 2020-12-11
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/circuit-laundry-plus/id1504933586/reviews.md

## What is Circuit Laundry Plus?

Pay for your laundry with your phone.

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry Plus app* lets you pay for your laundry in seconds... just turn up at your nearest Circuit launderette, load your laundry, choose your machine and payment method, select the programme you want to start - job done!

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit Laundry Plus app account is separate to your laundry card account you access from the Circuit website. Sign up is not required for the Circuit Laundry Plus, but does offer additional features such as seeing current room availability and account funding. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G, 4G or 5G signal inside the laundry room to activate the machines and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through a Payment Provider and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit or voucher top ups. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.

## Key features

- Mobile payment for laundry machines
- Select wash/dry programs
- Remote cycle countdown timer
- View room availability (with account)
- Fund account and top up credit

## What do users think of Circuit Laundry Plus?

Overall sentiment: negative

**Pros**

- ⭐ Satisfactory app experience
- 🔍 Accurate machine tracking

**Cons**

- 💰 Expensive laundry costs
- 🐛 Frequent app crashes
- ⏱️ Inaccurate cycle time estimates
- 🤖 Poor customer service
- 💳 Issues with payment and refunds
- 🔌 Unreliable machine connectivity

**Commonly reported bugs**

- App randomly logging users out
- Machines not registering payments
- Funds disappearing from user accounts

**Most requested features**

- Ability to view machine availability remotely
- Easier account management and fund transfers
- Improved app stability and performance
- Better communication and transparency from the company

## Recent user reviews (10 of 156)

All indexed reviews: https://appshunter.io/ios/app/circuit-laundry-plus/id1504933586/reviews.md

### 1/5 — Scam

*2025-08-01*

I’ve never left a 1 star review for an app before, but this deserves it. The signs in the University said to use this app to do laundry, so I believed them and put 5£ into the app. The app never connected to the machines, I tried contacting customer support but because I have a US phone number it blocked me. I tried doing the live chat on the website, but it also blocked me. This is my last resort.

**Developer response:** Hi, Thank you for taking the time to leave feedback. I am sorry to hear that you have experienced issues when trying to use the Circuit plus app. Please reach out to our helpdesk team on 01422 820040 and they will be happy to look into this. Thank you, Isobelle.

### 1/5 — Conor

*2025-07-21, version 1.1.3*

Could be the worst app of all time, won’t let me refund money so now it has to sit in my account I no longer use.

### 1/5 — Disgusting experience

*2025-07-19, version 1.1.3*

Absolutely awful experience. I had laundry to do today, loaded my clothes, and opened the Circuit Laundry Plus app — but none of the washers showed up, even though Bluetooth was working fine. I tried everything, restarted my phone, reinstalled the app — still nothing.

As a last resort, I went to the on-site payment kiosk, but that didn’t work either. I pressed START and tried to follow instructions, but the system just wouldn’t respond or let me pay. Both the app and the machine are unusable.

Now my clothes are loaded, I’m stuck with no way to start the wash, and I’ve wasted time and effort. This service is supposed to be reliable — instead, it’s a complete failure. Circuit really needs to overhaul their app and ensure the kiosks actually work.

If I could give zero stars, I would.

### 1/5 — There is no 0 so I give 1

*2025-07-12, version 1.1.3*

They change app to circuit go without notice I already added money to account link to this app????

### 1/5 — Pathetic Excuse for an App

*2025-07-11, version 1.1.3*

This digital garbage crashes on opening, and doesn’t report the actual time left on the machine. Doesn’t accept ApplePay in 2025.

### 1/5 — Rubbish

*2025-07-11, version 1.1.3*

1.1 score is the limit of App Store, but not of you.

### 1/5 — A disgrace to laundry

*2025-07-10*

I hate this app with a passion never in my life has it taken longer to start laundry than it does to do it. I would not wish the displeasure of using this app upon my worst enemy. I genuinely wish this app would get removed from the app store. If I could give a negative star rating I would.

**Developer response:** Hi, I am sorry to hear that you feel this way about Circuit. Please reach out to our support team care@circuitgroup.com so we can discuss your query further. Thank you, Isobelle.

### 1/5 — Useless

*2025-06-28, version 1.1.3*

Constantly running into issues when attempting to make balance transfers. Live chat help desk never connects me to an agent or will connect me after 20 minutes, which by that time I will have already swiped off the chat. There’s a reason why the circuit app franchise is rated so low. Hate that you are forced to use it, otherwise you can’t wash your bloody clothes.

### 1/5 — CHECK THIS IS THE RIGHT APP!

*2025-06-28, version 1.1.3*

This is not the latest update. This might not be the correct App for your building. There are 3 Circuit laundry Apps. Beware if you must load £5 (min) onto the App and then if you can’t use it (helpline was useless) there is a £2 refund fee. Try challenging the bank transfer through your bank instead.

### 1/5 — Having to pay for refunds? That’s illegal regardless of the app t&c

*2025-06-27, version 1.1.3*

A scam, use your local laundromat instead. These guys will take your money, the machines don’t work. They charge you for a refund!

## Frequently asked questions about Circuit Laundry Plus

### What does the Circuit Laundry Plus app do?

The Circuit Laundry Plus app allows you to pay for laundry services directly from your phone. You can turn up at a Circuit launderette, select your machine, choose a payment method, and start your wash or dry cycle. It also provides a countdown timer for your laundry cycles.

### How do I pay for laundry using the app?

Once you are at a Circuit launderette, you can use the app to select your machine and payment method. The app processes payments securely, and you can top up your account credit within the app. The minimum top-up amount is £5.00.

### Can I see how much time is left on my laundry cycle?

Yes, the app provides a countdown timer that shows you how much time is remaining on your wash or dry cycle. This feature requires your phone to have a Wi-Fi, 3G, 4G, or 5G signal inside the laundry room.

### Is the app free to download and use?

The app itself is free to download. You will need to purchase credit within the app to pay for laundry services. The minimum amount of credit you can buy is £5.00.

### What happens if I want a refund for unused credit?

You can apply for a refund of part-used top-up credit by emailing apprefund@circuit.co.uk. You will need to provide details of your purchase. A £3.00 administration charge will be deducted from the refund value, and no refund is given for balances less than £5.00.

## Version history (last 5 releases)

### 1.1.3 — 2023-11-22

Update for new operating system and a new live chat version

### 1.0.6 — 2022-04-01

Updated LiveChat
Updated Registration notices

### 1.0.5 — 2021-08-24

Updates to LiveChat.

### 1.0.4 — 2021-08-02

General Bug Fixes / Enhancements

### 1.0.3 — 2021-06-07

Fix for Room View status; 
General App enhancements.

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All apps by ESD LAUNDRY WALLET LLC: https://appshunter.io/developer/1617893706

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*