# Circuit Laundry

> Mobile app for paying for and managing laundry machine usage. (iPhone/iPad app by ESD LAUNDRY WALLET LLC.)

- Source: https://appshunter.io/ios/app/circuit-laundry/id804328931 (this page in markdown: same URL + `.md`)
- Developer: [ESD LAUNDRY WALLET LLC](https://appshunter.io/developer/1617893706)
- Category: Utilities, Productivity
- Price: Free
- Rating: 1.10/5 from 508 App Store ratings · 220 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 20 MB
- Languages: American English
- Released: 2014-02-05
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/circuit-laundry/id804328931/reviews.md

## What is Circuit Laundry?

Use our latest smart-scan technology - and pay for your laundry with your phone.

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry app lets you top up your Circuit app account* in seconds, and then you're good to go... just turn up at your nearest Circuit launderette, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Your credit will be adjusted automatically so you'll always have your circuit account balance to hand. No need to stay and watch your washing.

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit app account is separate to your laundry card account you access from the Circuit website. If you haven’t used the Circuit app before you will need to sign up separately on the app. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G, 4G or 5G signal inside the laundry room to activate the machines - and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through a Payment Provider and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit or voucher top ups. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.

## Key features

- Mobile payment for laundry
- Smart-scan machine activation
- Select wash/dry programs
- Remote cycle countdown
- Account balance tracking
- Easy top-up functionality

## What do users think of Circuit Laundry?

Overall sentiment: negative

**Pros**

- 💡 Good customer service

**Cons**

- 💸 Overpriced
- 🔒 Difficult to get refunds
- 🐛 Buggy app
- 🔍 Lack of transparency
- ⏱️ Inaccurate timers
- 🚫 Minimum top-up requirement
- 🚫 Inability to transfer credit
- 🚫 Machines frequently broken

**Commonly reported bugs**

- App crashes and log-in issues
- Machines not working or overcharging
- Inaccurate timers and cycle information

**Most requested features**

- Add Apple Pay support
- Improve app stability and reliability
- Provide better customer service
- Reduce prices and minimum top-up
- Allow credit transfer and refunds

## Recent user reviews (10 of 220)

All indexed reviews: https://appshunter.io/ios/app/circuit-laundry/id804328931/reviews.md

### 1/5 — Don’t put money on the app

*2025-07-22, version 4.1.3*

They refuse to give your account funds back if they were deposited more than 12 months ago. The app does not work in new locations so I am unable to use the accounts money or withdraw it. Terrible company with poor customer service, people on the live chat just hang up on you.

### 1/5 — I would give -1 stars if I could

*2025-07-13*

This app is entirely a scam. I was only going to use it once, but I got a pop-up saying that the minimum you can add to an account is 5 pounds. I thought that would be the end of the thieving, but found out after trying and failing to use this incomprehensible app that I actually needed Circuit Go. The problem? You must note when downloading “that there is a £3 admin charge for refunds and they cannot refund credit under £5.00.” I’ve deciding against fighting through all the sludge and have just lost my money.

**Developer response:** Hi, I apologise for any confusion due to the upgrade in payment system. Please reach out to our helpdesk team on 01422 820040 who will be happy to transfer your balance free of charge for you. Thank you, Isobelle.

### 1/5 — Predatory company

*2025-07-09, version 4.1.3*

Praying on students and not letting you withdraw money. Overpriced. Terrible customer support. Terrible.

### 1/5 — 1.1 stars is too high

*2025-07-06, version 4.1.3*

That’s all. it doesn’t work.

### 1/5 — Exploitation

*2025-07-01, version 4.1.3*

Students often only need to add 50p or a pound to top up their account but are forced to add a minimum of £5. Shameful.

### 1/5 — Scammer company

*2025-06-27, version 4.1.3*

Use your local laundromat instead. Don’t be scammed like you do with these guys

### 1/5 — Seriously?

*2025-06-04, version 4.1.3*

This is potentially the dumbest way to pay for laundry- charged incorrectly, took ages to even get working. Feels incredibly scammy.

### 1/5 — They stole my money and then blocked me when I tried to fix the problem

*2025-05-27, version 4.1.3*

I paid 5 pounds, I got charged for it and then it didn’t show up in my app. I went to live chat and they blocked me. They even blocked me on their website so I can’t even find their contact info.

### 1/5 — WW3 - ME VS CIRCUIT LAUNDRY

*2025-05-26, version 4.1.3*

please please please remove minimum top up of £5, i am so broke and just want clean clothes.

### 1/5 — Not even deserving of the generous 1.1 stars

*2025-05-22, version 4.1.3*

Such an awful company. I am shocked and horrified at the poor customer service. An organisation akin to a den of thieves.

## Frequently asked questions about Circuit Laundry

### What does the Circuit Laundry app do?

The Circuit Laundry app allows you to pay for laundry services using your smartphone. You can top up your account, scan QR codes on machines to activate them, select wash or dry programs, and monitor the remaining time on your cycles remotely.

### How do I pay for laundry with the app?

You can pay for laundry by first topping up your Circuit app account with a minimum of £5.00. Once your account has credit, you can then scan the QR code on the desired washing machine or dryer and select the program you wish to use. Your credit will be automatically deducted.

### Can I use the app if I don't have a signal?

The app requires a Wi-Fi, 3G, 4G, or 5G signal inside the laundry room to activate machines and to display the cycle countdown. If you lose your signal, you may not be able to start a machine or see the remaining time.

### What are the refund policies?

You can apply for a refund of part-used top-up credit by emailing apprefund@circuit.co.uk. Refunds are not given for balances under £5.00 and incur a £3.00 administration charge. Free credit or voucher top-ups are not refundable, and unused credits expire after 12 months.

### Is my laundry card balance transferable to the app?

No, your Circuit app account is separate from your laundry card account accessed via the Circuit website. Balances cannot be transferred between the two accounts, and you will need to sign up separately for the app if you haven't used it before.

## Version history (last 5 releases)

### 4.1.3 — 2023-11-23

Update for new operating system and a new live chat version

### 4.0.12 — 2022-04-01

Updated LiveChat
Updated Registration notices

### 4.0.10 — 2021-08-25

Updates to LiveChat.

### 4.0.9 — 2021-08-03

General Bug Fixes / Enhancements

### 4.0.8 — 2021-04-20

Fix for error starting machine.

## More apps by ESD LAUNDRY WALLET LLC

- [FlashCash](https://appshunter.io/ios/app/flashcash/id929715690)
- [GreenwaldPay](https://appshunter.io/ios/app/greenwaldpay/id1371455857)
- [All Valley Pay App](https://appshunter.io/ios/app/all-valley-pay-app/id1446456242)
- [ProntoWallet Chile](https://appshunter.io/ios/app/prontowallet-chile/id1503350092)
- [ProntoWallet Columbia](https://appshunter.io/ios/app/prontowallet-columbia/id1503350511)

All apps by ESD LAUNDRY WALLET LLC: https://appshunter.io/developer/1617893706

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*