# Cirrus Insight — user reviews > 84 indexed App Store user reviews of Cirrus Insight by Cirruspath, Inc, rated 4.00/5 from 66 ratings. - Source: https://appshunter.io/ios/app/cirrus-insight/id878780306/reviews - App overview in markdown: https://appshunter.io/ios/app/cirrus-insight/id878780306.md - Rating breakdown: 5★ 43 · 4★ 5 · 3★ 5 · 2★ 4 · 1★ 9 ## What do users think of Cirrus Insight? Overall sentiment: mixed **Pros** - 🚀 Saves time and increases productivity - 👍 Seamless Salesforce integration - 💡 Powerful mobile CRM functionality - 👍 Easy to use and navigate - 🚀 Efficient email logging - 👍 Great for on-the-go sales professionals - 💡 Email tracking capabilities - 👍 Streamlines workflow - 👍 Good for managing leads and contacts - 🚀 Quick access to Salesforce data - 👍 Replaces multiple apps **Cons** - 🐛 Frequent crashes and bugs - 🐛 Unstable performance - 🐛 Poor UI/UX - 🐛 Issues with mobile optimization - 🐛 Login issues and frequent logouts - 🐛 Slow loading times - 🐛 Syncing problems - 🐛 Lacks certain basic email functions (delete, spam) - 🐛 Design is antiquated - 🐛 Inconsistent performance after updates **Commonly reported bugs** - App crashes all the time - App crashes upon opening - Editing text results in lack of spaces - App not optimized for iPhone X - App crashes continually - Email account won't sync - App doesn't open - Tools option gone from inbox - Cannot open PDF attachments - Spaces disappear when entering text - Periods force a line break - App regularly signs itself out - Inbox requires signing in every time - Tracking not working correctly - Updates fixed problems - App stopped working - Bad update - Update corrupt - Latest update broke the app - Where did email and meetings go? - Tools option gone - Constantly crashes on iPhone - Missing trash/spam/delete options - App takes forever to load - Not keeping up with email sync - Incessant crashing - Recredentialize to Salesforce every time - PDF attachments cannot be opened - App is slow - Double the work for colleagues - App unstable - Cannot open the app **Most requested features** - Sort email tracking - Modify font options in emails - Pleasant and modern design experience - App needs its own calendar - Better integration with Gmail labels - Ability to trash emails (not just archive) - Customizable date range in filters - Add dark mode option ## Newest reviews (14 of 84) ### 3/5 — Please update for iPhone 10! *2018-07-31, version 5.7.5* The app works well, but renders poorly on the new iPhone. Salesforce Inbox has one up on you in this department and their mobile app performs far superior in usability and user interface. Please stay with the times and update this app! ### 2/5 — Stopped working *2018-04-27, version 5.7.5* The app crashes upon opening it. Just started this today ### 3/5 — Great when it works *2018-02-20, version 5.7.4* This app can be a huge time saver for serious SF users but the company needs to improve upon fixing the bugs. The iPhone app was the more stable of the two apps I use - the other is the Outlook Add on - but as of this morning, I cant get the app to load as it continually crashes. The Outlook add on is finicky too but when working, is extremely helpful. ### 2/5 — Needs its own calendar *2016-11-28, version 5.1.0* There's no easy way to see the calendar to schedule a new client and attach that to a lead in Salesforce. ### 4/5 — Better app, but hasn't quite replaced Gmail *2016-11-13, version 5.1.0* Overall, the new UI is impressive, but I have found it yet to be a substitute for using the Gmail app. I find it still takes a bit to search for notifications and the like. ### 4/5 — Smart App! *2016-11-08, version 5.1.0* This app provides a very intuitive navigation interface to access meaningful information from emails that are made available at users fingertips. The app provide one single point of entry to manage various tasks and activities to track and fulfill the customer interactions and requirements. ### 5/5 — Updates fixed my problems *2016-11-07, version 5.1.0* Had some of the same issues the other reviews mentioned. I submitted a support ticket and it was taken care of. Now the app seems to be working fine and I use it daily. Updated*** Really good updates that fixed the inbox having to sign in everytime and the tracking not working correctly. Great Support ### 5/5 — Excellent Resource While On The Go! *2016-11-07, version 5.1.0* Cirrus is an excellent companion to SalesForce while you are on the go! You can easily log your emails from within the Cirrus application and get visibility to who is opening your emails. ### 5/5 — Cirrus rocks *2016-11-07, version 5.1.0* Love using Cirrus day to day and especially when I'm on the go. A definite time saver for me. ### 5/5 — Helpful! *2016-11-07, version 5.1.0* Lists all the tasks and syncs my emails. Just what I've been looking for! ### 5/5 — Best productivity app in my toolbox *2016-11-07, version 5.1.0* Running a company is impossible without a good CRM and Cirrus Mobile makes it possible for me to use the best in class software while I'm on the go! It's incredible how much it's improved my productivity and simplified my workflow! Life is great with the new cirrus mobile app at my side! ### 5/5 — Best product for Salesforce *2016-11-07, version 5.1.0* Love Cirrus. I used it in my prior business and am implementing again as the CTO of my current company. They have made awesome improvements! ### 5/5 — Cirrus Insights Makes cell phone prospecting doable *2016-11-07* Without this tool if you are stuck with extra time and don't have a laptop quality outbound calls are hard to come by. With this tool you can bang out a few calls to people who have engaged with your emails, keeping productivity high for those moments. I have scheduled three initial calls during down time like this - it really is an opportunity I think all salespeople should take advantage of. ### 5/5 — Best update thus far! *2016-11-07, version 5.1.0* With the new update this is now a tool I use daily! I lead a sales team and have asked each to begin using it daily as well. You can now run your full day with email and SalesForce from one app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy app *2019-09-20, version 5.8.7* Every day there is a new issue with this app. I will upload a video showing the fact that it crashes all the time. I have deleted, reinstalled, etc and it is buggy and doesn’t reliably work. I will upload a video I just did into YouTube and update this review hoping for a solution. ### 1/5 — Hire some designers, guys.... *2018-12-11, version 5.8.1* The capabilities of Cirrus insight are wonderful, and the integration in Gmail is pretty good, but this app is quite a bummer. I’m writing this review on the device I use CI on - an 11” ipad pro (2018) For one, you can’t sort the email tracking, so to find out if someone opened the emails you need to scroll to the bottom EVERY TIME. What? Also, you can’t modify the fonts in any part of the email. Any pro organization has brand standards and you need to be able to adjust to those. Finally, consider that people spend hours in these apps and that they should be a pleasant - not antiquated - design experience. For anyone who uses Cirrus to work in a creative field, the design and cumbersome nature of the app makes it a broken deal. ### 1/5 — Buggy and Unusable *2018-11-13, version 5.8.1* This app is not optimized for iPhone X, is extremely buggy, and is nowhere near up to the usual standard for Cirrus. There are too many bugs to list here, but how about the fact that editing text results in a lack of spaces between words at the end of a line. In our increasingly mobile-focused world, it is near embarrassing that this is what Cirrus offers to paying customers. In a word, without a major update the app is unusable. ### 1/5 — No way to use it without Salesforce *2018-05-18, version 5.7.5* Even though you can use the web products without it... please make a mobile app for the non Salesforce edition! ### 1/5 — Can’t open, keeps crashing *2018-04-28, version 5.7.5* Every time I open the app it crashes. Please help! ### 1/5 — Good App, terrible customer service. *2017-01-23, version 5.2.1* Generally, this app has value and works fairly well. However, often when there's an update there are problems and the company does not proactively address them. Technical support does not respond to emails at all. It is very, very frustrating. ### 1/5 — Bad Update *2016-09-16, version 2.0* Worked at first. Then wouldn't update. Reinstalled and now no emails at all! Poor testing before release as this is useless. ### 1/5 — Update corrupt *2016-09-14, version 2.0* Email account won't sync with update. Please help fix the error. Office 360 email account ### 1/5 — Went from Okay to Useless!!!! *2016-09-14, version 2.0* This app was never really that great to start with. It has constantly been full of bugs but overall has gotten the job done. Unfortunately, the developers have chosen to completely break the app with the latest update. Of course, with the app being such an integral part of my day today business I will have to begin a search for a new provider tomorrow. Clearly, this latest update was not properly beta tested before deploying. ### 1/5 — This app doesn't work. Period. *2016-09-13, version 2.0* Haven't been able to get the app to even open on my iPhone for over a month. Very frustrating and provides zero value. ## Most praised reviews (10 highest-rated) ### 5/5 — By far, the best mobile Salesforce CRM integration *2017-03-19, version 5.3.0* Mobile is all day everyday and tools like Cirrus understand that productivity must integrate email, Salesforce, scheduling and email templates to enable two click responses. It was a must have. Recently my company moved to a new app with no mobile support and it's a sad day. I think I'm gonna sign up on my own. ### 5/5 — Salesforce Admin *2016-12-05, version 5.1.0* The Cirrus Insight app is amazing! It accomplishes everything that we need. It has helped our business/organization streamline so many manual operations. I highly recommend Cirrus Insight for anyone using Gmail/Salesforce... it's the perfect integration! 5/5! ### 5/5 — So Convenient *2016-11-09, version 5.1.0* I love being able to use this app! It is so convenient and it allows for me to be mobile and do my work. I work from home a lot and I also work on the go. It is released me from the constraints of my office, and made my office The local park! ### 5/5 — It is very helpful *2016-11-09, version 5.1.0* I am using this app for previous 5 months it save my time and make my work easy. This mobile app will also reduce my work and save time ### 5/5 — AMAZING APP! *2016-11-08, version 5.1.0* Nothing else compares to Cirrus Insight, whether that be on a desktop or mobile. Makes data entry and logging interactions a breeze whether in the field or at the office. ### 5/5 — Cirrus insight mobile 5.0 review *2016-11-08, version 5.1.0* Cirrus insight mobile will remind you to log your meeting notes. Enable email sync for office 365 accounts also. Salesforce also searches multiple objects at a time. Thanks ### 5/5 — Great app! *2016-11-08, version 5.1.0* Very cool app! Really like the logic behind the email tracking and the task generation is slick and well designed! Really easy to setup and fathom! ### 5/5 — Easy to use and powerfull *2016-11-07, version 5.1.0* Love having this at my fingertips. #1 sales tool ### 5/5 — Great App *2016-11-07* Tied in nicely while I was OOO, Never misses a beat. ### 5/5 — Great App! *2016-11-07, version 5.1.0* This is a great app and a solid addition to my SFDC ecosystem of apps. It has a slick and easy to use interface that allows me to log my communications on the go. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*