# Cisco Headsets

> Configure and customize Cisco headsets with audio and feature adjustments. (iPhone/iPad app by Cisco.)

- Source: https://appshunter.io/ios/app/cisco-headsets/id1485028195 (this page in markdown: same URL + `.md`)
- Developer: [Cisco](https://appshunter.io/developer/298844389)
- Category: Productivity
- Price: Free
- Rating: 4.40/5 from 50 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 151 MB
- Languages: British English, French (France), German (Germany), Italian, Japanese, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China), European Spanish and 2 more
- Released: 2019-11-07
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cisco-headsets/id1485028195/reviews.md

## What is Cisco Headsets?

The Cisco Headsets app provides a simple way to configure and customize your headset for an exceptional experience. Easily adjust equalizer settings, configure features, and discover all that your headset offers.

For support, please contact us at: 
headset-app-support@cisco.com

## Key features

- Headset configuration
- Audio customization
- Equalizer settings
- Feature discovery

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/cisco-headsets/id1485028195/reviews.md

### 1/5 — Poor audio quality

*2025-07-03*

Got these for work and have them hooked up to a Cisco video endpoint. Connection quality is awful. Audio is garbled the first 20 secs of any call. Headset is not even 2-3 ft away and can’t get consistent audio. When the audio does work, people complain my audio is too low. I’ve tried to tweak all the setting, turned them all off and no improvement. Tried the firmware update too and no improvement. Worst headset I’ve ever used

### 5/5 — Konkurrenzlos

*2025-04-01*

Ich nutze das Headet (Cisco Headset 730) täglich. Ich bin mit dem Headset sowie mit der App sehr zufrieden.

### 1/5 — Known Issue - Volume Issue

*2024-12-17*

$375 headset. Paper weight. 
Contacted support but since out of warranty they wipe their hands.  
This headset hasn’t been used for 30 mins in its lifetime. 
Updated firmware, still same issue. 

100% volume sounds like it’s at 5%. 
Bluetooth, usb-c connection, usb connection. 3.5 connection. 

Pitiful. Go buy another brand.

### 2/5 — Less than intuitive

*2023-04-13*

Why is is so hard to check if there is a firmware update available? I can’t find it anywhere!

### 1/5 — Zero rating if I could

*2023-03-13*

These headphones are worthless! Just got them and they made me upgrade the firmware and now when connected via Bluetoothi get an endless beeping that makes these useless. 
Can’t reach their support either, this company is horrendous. Don’t buy

### 5/5 — Calls, video calls or music

*2023-01-03*

These just rock. Superb sound, great noise cancellation.

### 5/5 — Excellent

*2021-11-20*

Best build Quality and noise cancellation

### 5/5 — Awesome

*2021-02-22*

Awesome app to go with just stunning headphones, Cisco has nailed it!!

### 1/5 — Audio (voice) quality poor

*2020-08-29*

Listening great; however the audio quality (via Bluetooth) while I’m speaking is poor. People say I sound faint and in a cave. Switch via wired and problem goes away. Unable to open TAC case.

### 5/5 — Cisco 730 Headset, where have you been all my life?

*2020-07-27*

The Cisco 730 Headset is the perfect device to merge my personal & professional life. It connects perfectly to my Cisco DeskPro in my home office & transitions seamlessly to my iPhone when I am on the go. It sounds equally great for video calls, movies or music. It provides excellent noise cancellation when I want privacy and has an ambient noise selection when I want to hear everything around me.  Thank you Cisco for simplifying at least one part of my life. 😎

## Frequently asked questions about Cisco Headsets

### What is the Cisco Headsets app?

The Cisco Headsets app is a free application designed to help users configure and customize their Cisco headsets. It allows for adjustments to equalizer settings and exploration of various headset features.

### Is the Cisco Headsets app free to use?

Yes, the Cisco Headsets app is completely free to download and use. There are no in-app purchases or subscription fees associated with it.

### What devices does the Cisco Headsets app support?

The Cisco Headsets app is available for iPhone and iPod devices. It is designed to enhance the experience of using compatible Cisco headsets.

### How often is the Cisco Headsets app updated?

The Cisco Headsets app was last updated on June 30, 2025, with version 2.1.9. Cisco regularly releases updates to improve functionality and compatibility.

### What is the user rating for Cisco Headsets?

The Cisco Headsets app has a strong user rating of 4.4 stars based on 50 ratings. This indicates a generally positive user experience.

### Does Cisco Headsets have ads?

No, the Cisco Headsets app does not contain advertisements. It provides an ad-free experience for users customizing their headsets.

### What kind of customization options does Cisco Headsets offer?

The app allows users to adjust equalizer settings to fine-tune their audio preferences. It also helps users discover and configure other available features of their specific headset model.

### How can I get support for the Cisco Headsets app?

For support with the Cisco Headsets app, you can contact the developer directly via email at headset-app-support@cisco.com.

## Version history (last 5 releases)

### 2.1.9 — 2025-06-30

- Added How-To Guide for Cisco Headset USB-C Adapter. 
- Improved connection reliability.
- Improved beta user experience.
- Bug fixes and performance enhancements.

### 2.0.9 — 2022-11-16

Support new Cisco headsets.
New tutorial videos.
Image detail and description improvements
Bug fixes.

### 2.0.6 — 2022-08-02

1.We fixed an issue that prevented some phone models from sending headset logs.
2.You can now enable and disable whether or not you end a call when you seat your headset on the charging stand. In the app, go to Settings > General > Dock Event.
3.We've added Ukrainian language support in this release.

### 2.0.4 — 2022-06-14

1.New headset support
2.Added My device page
3.Added custom device name feature
4.Refreshed out-of-box visual illustrations & animations
5.Refreshed icon and splash screen
6.Fixed visual bugs on How-To pages

### 2.0.3 — 2022-06-10

1. New headset support (Cisco headset 721 and 722)
2. Added My device page to manage multiple headsets
3. Added custom device name feature
4. Refreshed out-of-box visual illustrations & animations
5. Refreshed icon and splash screen
6. Fixed visual bugs on How-To pages

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*