# Cisco Jabber

> Unified communication app for presence, IM, voice, and video calling. (iPhone/iPad app by Cisco.)

- Source: https://appshunter.io/ios/app/cisco-jabber/id467192391 (this page in markdown: same URL + `.md`)
- Developer: [Cisco](https://appshunter.io/developer/298844389)
- Category: Business, Productivity
- Price: Free
- Rating: 4.60/5 from 16,757 App Store ratings · 353 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 170 MB
- Languages: Russian, American English, Arabic, Hungarian, Dutch, Danish, European Spanish, Italian, Korean, German (Germany) and 11 more
- Released: 2011-09-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cisco-jabber/id467192391/reviews.md

## What is Cisco Jabber?

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch.  Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings.

This application supports the following capabilities: 

•	Integrated voice
•	High-quality video with interoperability to Cisco video endpoints
•	IM, presence
•	Visual voicemail 
•	One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) 

Device and Operating System Requirements:

The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18.
iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0
iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados

For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber

IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide.

IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. 

Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html.

Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved.

By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below:
http://www.cisco.com/web/siteassets/legal/privacy.html

Email us at jabber-ios-feedback@cisco.com with any feedback.

Support URL 
http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html

Marketing URL
http://www.cisco.com/go/jabber

## Key features

- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility

## What do users think of Cisco Jabber?

Overall sentiment: negative

**Pros**

- 🚀 Works well when it's working
- 👍 Good app when it functions properly
- 🚀 Excellent video and audio quality

**Cons**

- 🐛 Frequent disconnections and login issues
- 🐛 Unreliable notifications and missed calls
- 🐛 Compatibility issues with newer iOS versions
- 🐛 Crashes and freezes
- 🔋 High battery consumption

**Commonly reported bugs**

- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect

**Most requested features**

- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking

## Recent user reviews (10 of 353)

All indexed reviews: https://appshunter.io/ios/app/cisco-jabber/id467192391/reviews.md

### 1/5 — No longer works

*2026-08-17, version 15.3.0*

All calls get cancelled right away. It’s broken

### 1/5 — Horrible design and implementation

*2026-06-03, version 15.2.1*

We got this piece of trash at work and i was excited until I started using it. Calls randomly don’t go through. Sometimes people cant hear you when you answer. The interface is utter trash. You have to log in every 2 -3 days but it doesn’t show that you have to do so, it just doesn’t work. It doesn’t respect the iPhone do not disturb settings. Multiple taps to do anything. If you have any choice at all run away!

### 1/5 — Horrible

*2026-05-27, version 15.2.1*

Drops calls constantly, and then takes forever to reconnect. Not good when working with patients.

### 1/5 — Problem for years

*2026-04-24, version 15.2.1*

Wont answer first call.

### 1/5 — Constantly Hangs

*2026-04-01, version 15.2.0*

This app hangs on the title screen and/or while importing native contacts almost 100% of the time. I can tell I’ve received a call but I can’t actually get the app to complete its opening processes to retrieve any information.

### 1/5 — Death by Update

*2026-03-19, version 15.2.0*

I have been using Jabber for a long time. Organization is 1000+ employees. When in the field I can look up any person in our organization. Love it. Problem is when an update is done on the system side our IT has to spend weeks to get it to work again. Might as well go back the contact index cards like the old days.

### 1/5 — Doesn’t work

*2026-03-10, version 15.2.0*

I’ve tried for a week now working with my works IT support to get this app to work on my iPhone 17 pro max…. I updated the iOS, deleted apps, on their side they reconfigured everything multiple times. I have deleted and reinstalled the app numerous times. Still nothing. The app closes immediately once I am logged in. I can’t even click anything. This app is horrible and useless.

### 1/5 — Terrible Connectivity

*2026-03-09, version 15.2.0*

Not consistent at all. If you use the phone a lot, be prepared for features to not work such as not receiving calls, conferencing not working, dropping calls, audio not coming through and generally unreliable app

### 1/5 — Needs work

*2026-02-04, version 15.2.0*

This app keeps logging me out and it’s VERY inconvenient for work. It also integrates calls with my personal phone call log and it doesn’t give me an option to stop it from doing that. I previously used 3CX and Jabber could really learn a lot from them. Transfer calls is also difficult for no reason. They should make it possible to transfer directly to VM with one click and not having to dial the entire extension number.

### 1/5 — Ios

*2025-09-10, version 15.1.3*

On iPhone, Jabber disconnects when the app is not in the foreground, which causes the connection to drop. This is a significant issue.

## Frequently asked questions about Cisco Jabber

### What does Cisco Jabber do?

Cisco Jabber is a collaboration application that provides users with presence information, instant messaging (IM), voice calling, voice messaging, and video calling capabilities. It allows for seamless communication and can escalate calls into multi-party conferences with Cisco WebEx Meetings.

### What are the key features of Cisco Jabber?

Key features include integrated voice and high-quality video calling, instant messaging and presence status, visual voicemail, and one-tap escalation to Cisco WebEx meetings. These features are designed to streamline business communication.

### Is Cisco Jabber free to use?

Based on the provided information, the application is listed as 'free'. However, it's important to note that proper connectivity and feature availability are dependent on administrator configurations within your organization's Cisco Unified Communications Manager.

### What devices and operating systems are supported by Cisco Jabber?

Cisco Jabber for iPhone and iPad is supported on iOS 18 and iPadOS 18. Compatibility extends to iPhone and iPad models that support these operating system versions. Apple Watch is also supported for certain capabilities.

### How can I ensure Cisco Jabber works correctly with my organization?

For optimal performance, your IT administrator must enable the correct Cisco Jabber configurations on your Cisco Unified Communications Manager. It is recommended to consult the latest Cisco Jabber Installation and Configuration Guide and Server Setup Guide for detailed information.

## Version history (last 5 releases)

### 15.3.0 — 2026-07-20

- Support for noise removal to enhance audio quality
- Support for virtual backgrounds during calls
- Compatibility with the iOS 26 liquid glass design
- Improvements in stability

### 15.2.1 — 2026-04-08

Stability improvements

### 15.2.0 — 2025-11-15

Stability improvements

### 15.1.3 — 2025-09-04

Stability improvements

### 15.1.2 — 2025-08-22

Stability improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
