# Citadel Video Connect > Secure video chat and business tool for financial professionals and clients. (iPhone/iPad app by Citadel Federal Credit Union.) - Source: https://appshunter.io/ios/app/citadel-video-connect/id1557728399 (this page in markdown: same URL + `.md`) - Developer: [Citadel Federal Credit Union](https://appshunter.io/developer/567804501) - Category: Finance, Business - Price: Free - Rating: 4.47/5 from 130 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 18 MB - Languages: English - Released: 2021-03-12 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citadel-video-connect/id1557728399/reviews.md ## What is Citadel Video Connect? Citadel Video Connect lets you securely interact with professionals you trust from anywhere. The app allows you to video chat and conduct business all in one simple tool. While you are on the video chat with your trusted financial professional, you can do the following: Communicate in a personal, face-to-face experience. See informative content your trusted financial professional shares with you. Upload documents or images requested by the trusted financial professional. Review contracts or agreements prepared for you. Agree and approve documents and Terms of Use. eSign loan applications, agreements, and contracts. This app is a safe, enjoyable, and effective way to communicate with your trusted financial professional from wherever you are. * Data service charges may apply through your wireless carrier. ## Key features - Secure video chat - Document sharing and review - eSignatures for agreements - Face-to-face financial interactions - Content sharing from professionals ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/citadel-video-connect/id1557728399/reviews.md ### 5/5 — Visiting Mexico *2021-09-27, version 1.1.409* This is such a needed, innovative and useful tool! I am visiting Mexico and my debit card was hacked. I have been able to report and speak with customer service live. Priceless! ### 5/5 — So Slick and Convenient *2021-04-29, version 1.1.383* This app is amazing. It’s so easy to use. I have shared accounts with relatives at banks and another credit union and they have nothing like this. This forward thinking stuff is what keeps me loyal to Citadel. ### 5/5 — Super Cool *2021-04-22, version 1.1.364* Beautiful design and so easy to use. Really cool to be face to face with my bank if I want to! ### 5/5 — Great customer service *2021-03-16, version 1.1.364* The agent was super helpful quick and knew exactly how to answer my questions! Highly recommend ## Frequently asked questions about Citadel Video Connect ### Is Citadel Video Connect secure for financial transactions? Yes, Citadel Video Connect is designed for secure interaction with trusted financial professionals. It allows for face-to-face communication, document review, and eSignatures for loan applications and agreements, ensuring a safe and effective business experience. ### What devices support Citadel Video Connect? Citadel Video Connect is available on iPhone, iPad, and iPod. It is designed to provide a seamless experience across these Apple devices. ### How often is Citadel Video Connect updated? The latest version, 1.1.838, was released on February 19, 2025. Updates ensure the app remains reliable and secure for user interactions. ### What is the age rating for Citadel Video Connect? Citadel Video Connect has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals interacting with financial professionals. ### Can I upload documents to Citadel Video Connect? Yes, you can upload documents or images requested by your trusted financial professional through Citadel Video Connect. This facilitates a smooth exchange of necessary information. ### What types of agreements can be eSigned in Citadel Video Connect? Citadel Video Connect allows you to eSign loan applications, agreements, and contracts. This feature streamlines the approval process for important financial documents. ### Does Citadel Video Connect offer a free trial? Citadel Video Connect is completely free to download and use. There are no subscription fees or trial periods required to access its secure communication features. ### What are the main benefits of using Citadel Video Connect for finance? The app offers a personal, face-to-face experience for financial discussions, allows sharing of informative content, and enables secure document handling and eSignatures, all from anywhere. ## Version history (last 5 releases) ### 1.1.838 — 2025-02-19 Updated messaging ### 1.1.436 — 2021-10-02 Improved reliability and workflow ### 1.1.409 — 2021-06-21 Improved reliability and workflows ### 1.1.383 — 2021-04-28 Improved reliability and workflows ### 1.1.364 — 2021-03-12 No release notes. ## Apps similar to Citadel Video Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Artisans' Bank](https://appshunter.io/ios/app/artisans-bank/id6446181830) | 4.8 (960) | Free | Finance | | [Citadele Bank](https://appshunter.io/ios/app/citadele-bank/id495139240) | 4.9 (113) | Free | Finance | | [Citadel Servicing Corp](https://appshunter.io/ios/app/citadel-servicing-corp/id1548581512) | 4.9 (430) | Free | Finance | | [Phoenix Fed Mobile](https://appshunter.io/ios/app/phoenix-fed-mobile/id779525640) | 4.8 (985) | Free | Finance | | [Sun East Federal Credit Union](https://appshunter.io/ios/app/sun-east-federal-credit-union/id894677907) | 4.8 (3,378) | Free | Finance | | [American Heritage VideoAdvisor](https://appshunter.io/ios/app/american-heritage-videoadvisor/id1533437145) | 4.6 (1,168) | Free | Finance | ## More apps by Citadel Federal Credit Union - [Citadel Mobile Banking](https://appshunter.io/ios/app/citadel-mobile-banking/id567804498) - [Citadel Card Control](https://appshunter.io/ios/app/citadel-card-control/id1437012713) All apps by Citadel Federal Credit Union: https://appshunter.io/developer/567804501 ## Related topics [citadel video connect](https://appshunter.io/ios/topics/citadel-video-connect) · [tfcu videoconnect](https://appshunter.io/ios/topics/tfcu-videoconnect) · [citadel federal credit union](https://appshunter.io/ios/topics/citadel-federal-credit-union) · [citadel credit union](https://appshunter.io/ios/topics/citadel-credit-union) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*