# Citadele Bank — Daily banking any time & place > Mobile banking app for daily transactions, card management, and account services. (iPhone/iPad app by AS Citadele banka.) - Source: https://appshunter.io/ios/app/citadele-bank/id495139240 (this page in markdown: same URL + `.md`) - Developer: [AS Citadele banka](https://appshunter.io/developer/495139243) - Category: Finance, Business - Price: Free - Rating: 4.88/5 from 113 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 379 MB - Languages: English, Estonian, Latvian, Lithuanian, Russian - Released: 2012-02-21 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citadele-bank/id495139240/reviews.md ## What is Citadele Bank? Mobile banking has never been so simple and convenient! Become a customer in just 7 minutes and choose the right card for your needs: - Citadele smart: enjoy free transfers and cash withdrawals from ATMs worldwide - Citadele supreme: enjoy everyday benefits as well as insurance for your purchases and travels - Citadele prime: receive all our everyday benefits, plus extensive insurance for you and your family In mobile app, you can: - Authorize and approve payments using biometrics; - Make payments up to EUR 10 000; - Block and unblock cards and change their PIN codes; - Enjoy other benefits of the app – try it! App is available for Citadele Bank customers in Latvia, Lithuania and Estonia. Customers in Latvia who have activated MobileSCAN authorization device and/or Quick balance on your mobile application, in case of loss/theft of the mobile device, should immediately call (+371) 67010000 to block these functions. More information: www.citadele.lv, www.citadele.lt and www.citadele.ee Feedback and suggestions are welcome to mobileapp@citadele.lv! This mobile application is developed by AS “Citadele banka” (reg. No. 40103303559) for the usage of bank’s most popular daily banking services on mobile devices. Bankas pakalpojumi mobilajā ierīcē nekad vēl nav bijuši tik ērti un vienkārši! Kļūsti par klientu 7 minūtēs un izvēlies sev piemērotāko no kartēm: - Citadele smart: pārskaiti un izņem naudu no jebkura bankomāta visā pasaulē bez maksas - Citadele supreme: izbaudi ikdienas priekšrocības, kā arī tavu pirkumu un ceļojumu apdrošināšanu - Citadele prime: saņem visas ikdienas priekšrocības, turklāt plašu apdrošināšanu tev un ģimenei Mobilajā lietotnē vari: - Autorizēties un apstiprināt maksājumus ar biometriju; - Veikt maksājumus eiro līdz 10 000 EUR; - Bloķēt un atbloķēt kartes, kā arī mainīt to PIN kodus; - Izmantot daudzas citas lietotnes priekšrocības – pamēģini! Vairāk informācijas: www.citadele.lv Ja tev ir aktivizēts MobileSCAN un/vai kāda no mobilās lietotnes Ātrajām funkcijām, mobilās ierīces pazaudēšanas/nozagšanas gadījumā nekavējoties zvani (+371) 67010000, lai bloķētu šīs funkcijas. Atsauksmes un ierosinājumus sūti uz mobileapp@citadele.lv! Mobilioji bankininkystė dar niekada nebuvo tokia paprasta ir patogi! Tapk klientu vos per 7 minutes ir išsirink sau labiausiai tinkamą kortelę: -„Citadele smart“: atlik nemokamus mokėjimus eurais Lietuvoje ir Europoje bei išsigrynink iki 750 EUR be komisinio mokesčio bankomatuose visame pasaulyje (gali būti taikomi bankomatų savininkų mokesčiai). -„Citadele supreme“: naudokis kasdieniais privalumais, papildomai gauk pirkinių ir kelionių draudimą*. -„Citadele prime“: naudokis visais kasdieniais privalumais ir dar geresniu draudimo* pasiūlymu tau ir kartu keliaujančiai tavo šeimai. Mobiliojoje banko programėlėje gali: - atlikti mokėjimus iki 10 000 EUR; - patvirtinti mokėjimus biometriniais duomenimis; - užblokuoti ir atblokuoti korteles, pakeisti jų PIN kodus; - išbandyk programėlę ir atrask kitus jos privalumus! Programėle gali naudotis „Citadele“ banko klientai Lietuvoje, Latvijoje ir Estijoje. Daugiau informacijos: www.citadele.lt Tavo vertinimų ir pasiūlymų laukiame el.p. mobileapp@citadele.lv Mobiilipangandus pole kunagi olnud nii lihtne ja mugav! Tule kliendiks pangakontorisse tulemata ja vali oma vajadustele sobiv kaart: - Citadele smart: tee ülekandeid ja võta sularaha teenustasuta mis tahes pangaautomaadist kogu maailmas - Citadele supreme: saa igapäevaseid eeliseid ning kindlustust oma ostude ja reiside ees - Citadele prime: naudi kõiki meie igapäevaseid eeliseid ning lisaks ulatuslikku kindlustust sulle ja sinu perele Mobiiliäpis sa saad: - Autoriseerida ja kinnitada makseid kasutades biomeetriat; - Teha makseid kuni 10 000 EUR; - Blokeerida ja vabastada blokist kaarte ning muuta nende PIN-koode; - Naudi teisi äpi eeliseid – proovi järele! Loe lisaks: www.citadele.ee Tagasiside ja ettepanekud saada mobileapp@citadele.lv! ## Key features - Open account in 7 minutes - Choose from smart, supreme, and prime cards - Free transfers and ATM withdrawals worldwide - Purchase and travel insurance - Biometric payment authorization - Block/unblock cards and change PINs - Make payments up to EUR 10,000 ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/citadele-bank/id495139240/reviews.md ### 2/5 — Disgusting *2026-06-26, version 46.3* Awful UI, awful UX. Crazy how a mobile app experience can motivate somebody to switch banks ### 1/5 — awful *2026-06-25, version 46.2* Can't login and access money due to poor quality app and errors ### 5/5 — Arno.N *2025-02-19, version 45.0* Exceptionaly good banking app.Easy to use.Clear interface.Easy to navigate. I would say this is one if the best banking app I ever came across. ### 5/5 — New design *2024-10-28* I actually like it, looks similar to other Financial apps I use. Now currency exchange is under payments and not in MORE section which was to crowded ### 2/5 — Aktualitātes sadaļa *2024-10-24, version 44.0* "Aktualitātes" sadaļa ir ļoti kaitinoša. Būtu vēlams to izņemt vai vismaz dot iespēju paslēpt. ### 4/5 — Great banking app *2024-01-20* iPad and Apple Watch apps please. ### 1/5 — regular payments setup is rubbish *2022-08-25, version 12.46* the mobile app offers "potential beneficiaries" preset for regular payments. however, neither yourself or customer service can remove or delete them afterwards. by mistake i set up a wrong transfer using banks own pro forma and transferred money to a wrong account. bank charges 50 euros for the attempt to return the money, without any gurantee of success. rip off charges for most transactions not heard of in other banks! disappointing😢 ### 1/5 — Very poor *2022-07-11, version 12.46* App is just as poor as Citadele’s Business banking services in general. Will be looking to switch to another bank asap. ### 1/5 — Bugs *2021-03-13, version 12.35* Sāk ļoti krist uz nerviem tas kad nomainu aplikācijas izskatu uz tumšo režīmu bet gandrīz katru reizi kad eju pa jaunu iekšā, viņš pats no sevis ir pārslēdzis. Nakts laikā kad atveru aplikāciju un esmu uzlicis tumšo režīmu, es negaidu baltu ekrānu kas mani padara aklu gandrīz. ### 1/5 — App has improved, bank has gotten worse *2020-06-06, version 12.26* The app has fixed a lot of bugs and issues, but the bank continues having problems with: - hidden charges for basic actions, - unexplained charges, - and very poor customer support. I think they need to rethink their business model in a competitive market, and train their staff better. N26 and Bunq have better apps and don’t have all these hidden charges. ## Frequently asked questions about Citadele Bank ### How secure is Citadele Bank for mobile transactions? Citadele Bank utilizes biometric authorization for payments, offering a secure way to approve transactions. The app also allows users to block and unblock cards instantly, enhancing security. ### What types of cards does Citadele Bank offer through its app? The app allows customers to choose from three card types: Citadele smart for free transfers and withdrawals, Citadele supreme with everyday benefits and insurance, and Citadele prime offering comprehensive insurance for the family. ### What is the process for becoming a Citadele Bank customer using the app? You can become a Citadele Bank customer in just 7 minutes directly through the mobile app. The app guides you through the account opening process and card selection. ### What is the maximum transaction limit within the Citadele Bank app? Users can make payments up to EUR 10,000 through the Citadele Bank mobile application. This allows for significant transaction capabilities directly from your device. ### What should I do if I lose my mobile device with Citadele Bank app access? If you have activated MobileSCAN authorization or Quick Balance features and lose your device, you should immediately call (+371) 67010000 to block these functions. This is a crucial step for account security. ### Is the Citadele Bank app available on all devices? Based on the provided data, the app is listed as supported on iPhones. Further compatibility details for other devices would need to be confirmed. ### How often is the Citadele Bank app updated? The latest version of the Citadele Bank app is 46.0, and it was last updated on February 16, 2026. This indicates a recent update, suggesting ongoing development and maintenance. ### What are the benefits of the Citadele supreme and prime cards? Citadele supreme cards offer everyday benefits along with insurance for purchases and travels. Citadele prime cards provide all everyday benefits plus extensive insurance for both the cardholder and their family. ## Version history (last 5 releases) ### 46.4 — 2026-06-29 Fresh New Design: Enjoy an improved user experience with a redesigned navigation and streamlined access to main features. New Features: We've added exciting new tools to enhance your banking experience, making managing your finances easier than ever. Performance Enhancements: We’ve squashed bugs and optimised performance for a smoother, faster app experience. Update now to explore the latest improvements! ### 46.2 — 2026-06-17 Fresh New Design: Enjoy an improved user experience with a redesigned navigation and streamlined access to main features. New Features: We've added exciting new tools to enhance your banking experience, making managing your finances easier than ever. Performance Enhancements: We’ve squashed bugs and optimised performance for a smoother, faster app experience. Update now to explore the latest improvements! ### 46.1 — 2026-04-27 Fresh New Design: Enjoy an improved user experience with a redesigned navigation and streamlined access to main features. New Features: We've added exciting new tools to enhance your banking experience, making managing your finances easier than ever. Performance Enhancements: We’ve squashed bugs and optimised performance for a smoother, faster app experience. Update now to explore the latest improvements! ### 46.0 — 2026-02-16 Fresh New Design: Enjoy an improved user experience with a redesigned navigation and streamlined access to main features. New Features: We've added exciting new tools to enhance your banking experience, making managing your finances easier than ever. Performance Enhancements: We’ve squashed bugs and optimised performance for a smoother, faster app experience. Update now to explore the latest improvements! ### 45.7 — 2025-12-12 Fresh New Design: Enjoy an improved user experience with a redesigned navigation and streamlined access to main features. New Features: We've added exciting new tools to enhance your banking experience, making managing your finances easier than ever. Performance Enhancements: We’ve squashed bugs and optimised performance for a smoother, faster app experience. 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Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*