# Cité Mémoire — user reviews

> 65 indexed App Store user reviews of Cité Mémoire by Montréal en Histoires, rated 4.00/5 from 63 ratings.

- Source: https://appshunter.io/ios/app/cite-memoire/id1001185556/reviews
- App overview in markdown: https://appshunter.io/ios/app/cite-memoire/id1001185556.md
- Rating breakdown: 5★ 41 · 4★ 4 · 3★ 3 · 2★ 4 · 1★ 11

## Newest reviews (13 of 65)

### 3/5 — Merci

*2024-03-08, version 5.0.1*

Beaucoup de projection ne fonctionnait pas

### 4/5 — Baie St Paul

*2023-08-20, version 5.0.0*

Pas toujours facile de trouver ce que l’on veut, surtout que je manie très mal ces appareils.

### 1/5 — Aucune projection ne fonctionne…

*2022-08-12, version 4.2.1*

Pas d’info pourquoi, ce soir est censé être un soir de projection et il est 21h…

### 2/5 — Great idea...bad implementation

*2022-05-14, version 4.2.1*

Great idea...bad implementation

### 2/5 — Décevant et très peu intuitif

*2022-04-23, version 4.2.1*

L’utilisation de cette app est très peu intuitive. De plus, Aucune adresse n’est visible et le curseur gps avance avec un gros retard sur la map. C’est très difficile de déterminer si nous sommes bel et bien devant un site historique ou un simple mur de briques. De plus l’utilisation de la map est très restreint. Impossible de tourner la map ou même agrandir la map pour voir plus que 3rue nord/sud est/ouest par 3 rue. L’application devrait avoir l’option de nous amener précisément à la bonne destination tout comme Google map le fait si bien

### 1/5 — Hard to find displays referenced in app

*2021-10-15, version 4.0*

+ lots of exercise trying to find displays
My expectations may have been excessive, remembering the entertaining presentation on the grain silos in Quebec City some years ago. 
- couldn’t find displays: “you are here” arrow didn’t display on the app’s map (the app had access to precise location); street names are unreadable on the app’s map; the directions support took me to a different street (there was a directory panel, but no projection); the directory panels use letter codes that don’t appear on the apps maps
- standing beside the sign and projector for the beaver rebellion the app said I wasn’t close enough. (This must have been a humorous time for the settlers given the use of puppets)
- I saw projections on walls, but couldn’t connect them to stories in the app
- the frequent loading of material was bothersome even after downloading some 800 mb of data before going for the walk. 
- the name of the app isn’t the same as the name of the initiative

The large amount of material and videos could could use software (like Gypsy) to enable pre-downloading data with wifi and using GPS to trigger the presentation of content as well as giving directions for circuits

### 2/5 — Brilliant idea, needs work

*2021-10-10, version 4.0*

We were super excited about to do this and it’s a really fun idea! However, I can’t get the sound to work at all and it’s hard to tell what’s going on without it. It’s also challenging to navigate since it doesn’t give you directions or the address of the next spot.

### 2/5 — Une prof déçue

*2021-05-02, version 3.3.1*

Je voulais faire ce parcours avec mes élèves afin d’observer les anciens vestiges en réalité augmentée. Les points de RA, en plus d’être peu présents, n’en sont pas réellement. C’est simplement une photo dans l’écran, on ne peut déplacer notre téléphone ou iPad pour voir autour de soi comme une vraie réalité augmentée devrait fonctionner. Je suis déçue!

### 1/5 — Can u fix this app.

*2019-11-11, version 2.4.0*

Been trying to do this tour for 4 month and nothing ever works. Asks me to download a circuit but nothing ever downloads. Cmon Guys, super let down.

### 2/5 — Has Bugs

*2019-09-20, version 2.3.4*

Cannot get the audio to work. The text on the 2D map is too large. The zoom on 2D map isn't consistent. 

The virtual tour and map of light shows in as an app Montreal is a really good idea though.

### 2/5 — Way too much work

*2019-09-14, version 2.3.4*

Love the idea but the app needs work. Isnt there someone in this tech savvy town willing to make it work for the normal tourist?

### 1/5 — Didn’t work. Very frustrating

*2019-08-09, version 2.3.4*

Downloaded it Before doing the walking tour.  It wouldn’t download any information. Didn’t seem to work at all. Totally confusing.  A real letdown for the artists that took all that time and the patrons who could’ve got more from the art

### 3/5 — Améliorations souhaitées

*2019-08-02, version 2.3.4*

L’idée est super mais la réalité est tout autre. Très difficile de se situer sur la plan, les noms des rues sont manquants. Lorsque j’arrive pour zoomer, l’appli plante. Toutefois, les présentations vidéos )une fois qu’on les trouve) sont fantastiques.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pas de son

*2026-08-11, version 5.1.0*

Je n’ai jamais été capable d’avoir du son.

### 1/5 — So excited only to be disappointed.

*2024-09-01, version 5.0.1*

What a cool idea! If only there were more than a few projections working and the app was functional. Half of the time we arrived only to be told the Google play wasn’t working. The other half we couldn’t get the audio to play. We gave up after four.

### 1/5 — Doesn’t work

*2024-07-05, version 5.0.1*

Tried the app out when visiting Montreal but it didn’t work for myself or the rest of my family.  Kept saying “server error” every time I clicked on anything and I couldn’t see any projections.  I wouldn’t trust the app at all and needs a lot of work.

### 1/5 — Déception

*2024-07-04, version 5.0.1*

Le site est superbe, mais seule une des 5 vidéos fonctionne. D’où la déception.

### 1/5 — Très très lourd

*2024-03-20, version 5.0.1*

Une fois l’application téléchargée, j’ai du télécharger plus de 1 Go de données pour que ça ouvre enfin. Ça prend beaucoup de batterie lors du téléchargement, mais aussi une fois installé. Le contenu est correct. Mais j’ai dejà vu mieux.

### 1/5 — Didn’t work

*2024-03-16, version 5.0.1*

First, the website listed only 3 locations that weren’t open, but when you open the app at least half of them aren’t available. Then, it says sunset, but once we got to our first location, it actually started 40 min after sunset. So we waited. In the cold. Finally it hit the time, but the app didn’t work. It kept synchronizing for us and all the people around us for over 15 minutes. So, we gave up and walked to a second location, where it did the same thing before finally alerting us that there is a server error. Which isn’t noted anywhere on their website or anywhere you can look before actually showing up to the location. It seems like such a cool thing to do, but there needs to be better communication when things are closed or not working. And there needs to be clear times posted on the website other than just saying sunset.

### 1/5 — Il manque d’instructions

*2024-01-28, version 5.0.1*

L’application ne donne pas les instructions pour trouver les endroits où se trouvent les projections.  On cherche où aller sans trop de repères

### 1/5 — Tres mauvaise application

*2023-09-04, version 5.0.0*

L’application dedié à l’évennement est tres complex, difgicile a utilisé et pas du tout intuitive.

Tres difficile de savoir rapidement les emplacement des présentations

### 1/5 — Connexion

*2023-07-23, version 5.0.0*

Très difficile de se connecter

### 1/5 — Doesn’t work

*2023-01-15, version 4.2.1*

Keeps telling me to connect to the Internet - I’m connected 🫤

## Most praised reviews (10 highest-rated)

### 5/5 — Great to explore Montréal with

*2025-08-19, version 5.0.2*

A very comprehensive tour of Old Montréal. Well made. Only downside: Only available in four languages. An opportunity missed, especially as the English version requires a strong English!

### 5/5 — Montreal comes alive at night

*2022-12-24, version 4.2.1*

Even in -8 weather, we were transported at each stop. Amazing technology!

### 5/5 — Très intéressant

*2021-11-07, version 4.0*

C’est vraiment une bonne idée pas des guides qui se promène avec des groupes, chaque personne visite à son ritme les différentes lieux très intéressants de la ville

### 5/5 — Superbe application d’histoire local !!

*2021-08-17, version 3.3.1*

Bien fait super interessant !

### 5/5 — Wonderful way to explore Montreal

*2021-08-13, version 3.3.1*

What a serendipitous moment! We discovered one of the projections (Foundling’s Quay) quite by accident and were enthralled, downloaded the app and let it guide us to several more projections over the next hour or so. Well conceived, interesting! Perfect for those who like to wander and learn. (You can also follow a route but what’s the fun in that?)

### 5/5 — An outstanding addition to Montréal

*2020-10-25, version 3.3.1*

I really, really enjoyed an evening walk following these narrated projections through the old city. All are interesting and some were surprisingly moving. I was particularly struck by Foundlings Quay, The Jewish Children’s Transport Train and  Éva Circé-Côté. Congratulations to the artists and performers for making this happen!

### 5/5 — Un compagnon indispensable

*2020-09-21, version 3.2*

Avec la portion audio de Cité Mémoire et aussi un répertoire de dizaines de Balados, images et textes accompagnant nos explorations des différents quartiers de Montréal, la nouvelle application de Cité Mémoire est simple, conviviale et pleine de ressources. Je vous conseil de tout télécharger si vous avez l’espace sur votre appareil.  C’est facile à supprimer, vous aurez ainsi une expérience optimale.  Bonne visite!

### 5/5 — Super!

*2018-05-07, version 2.1.2*

J’ai vraiment apprécié ma soirée avec tous les vidéos dans le vieux port! Superbe application, super idée! Je recommande cette app à tous!

### 5/5 — SO COOL

*2018-03-31, version 2.1.2*

Fantastic experience for folks visiting Montreal for the weekend. I was able to download & instantly find the audio for the projection visible from our AirBNB window... then it prompted us to go out & explore other projections!

### 5/5 — best tourism project dont miss it

*2017-05-31, version 2.0.3*

the combination of old Monteal city and stories is beyond imagination. Hear that an NGO is running this project, thank you for giving us such a surprise.

however I have to say, technically UX is so weird, I mean a 3 yrs exp pm could have make it much better.

 Wish success！

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
