# Citi AU > Mobile banking app for managing accounts, payments, and credit card features. (iPhone/iPad app by Citibank Australia.) - Source: https://appshunter.io/ios/app/citi-au/id394880260 (this page in markdown: same URL + `.md`) - Developer: [Citibank Australia](https://appshunter.io/developer/394880263) - Category: Finance, Business - Price: Free - Rating: 4.80/5 from 233 App Store ratings · 139 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 288 MB - Languages: American English - Released: 2010-10-07 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citi-au/id394880260/reviews.md ## What is Citi AU? Enjoy the convenience of accessing your accounts on the go with the Citi Mobile® App. We’re constantly improving our mobile app to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances. Manage your account • Log in securely and quickly with Face ID®, Touch ID® or your fingerprint • Activate your new cards, select or reset your Card PIN • Conveniently check your balance, monitor transactions and view your statements • Receive alerts so you can be notified of activities on your account • Temporarily lock and unlock your credit card or report it lost or stolen • Access personalised offers and discover other benefits Make payments and transfers • Tap ‘Convert to Instalments’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments • Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments • Convert up to 90% of your available credit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash. Quick Cash allows you to access cash and repay in monthly instalments • Use your Citi reward Points to offset purchases made on your Citi Credit Card Citi branded deposit and home loan accounts have now moved to NAB, please visit citibank.com/nab for more information. The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate. National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services. Our/us/we means NAB unless the context otherwise requires it. “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities. ## Key features - Secure login with biometrics - Card activation and PIN management - Account balance and transaction monitoring - Account alerts - Temporary card lock/unlock - Convert transactions to installments - Add card to Apple Pay ## What do users think of Citi AU? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Easy to navigate - 🔒 Secure login options - 💡 Useful features like Apple Pay - 🤝 Good customer service **Cons** - 🐛 Frequent crashes and bugs - 🔍 Difficult to find certain functions - ⏱️ Slow transaction processing - 🔑 Unreliable login/logout issues - 🤖 Poor in-app support and communication **Commonly reported bugs** - App freezes and crashes frequently - Login issues with Face ID and Touch ID - Delayed or inaccurate transaction updates - Offers and cashback features not working - Inability to update account details **Most requested features** - Improve transaction history and categorization - Add secure in-app messaging/chat support - Enable mobile check deposit - Streamline login and logout process - Provide more customization options ## Recent user reviews (10 of 139) All indexed reviews: https://appshunter.io/ios/app/citi-au/id394880260/reviews.md ### 3/5 — Website *2025-08-29, version 17.1.1* The site it’s difficult to navigate and it doesn’t seem to allow updating to my current address. ### 2/5 — Double login *2025-08-25, version 17.1.1* It’s been months and your app still has a double login issue. Only recently when I log into the app, it almost immediately logs me out. I have to log in again to be able to do my banking. Please fix. ### 1/5 — Logs out after very short time *2025-08-15, version 17.1.1* Some update is causing the app to log out after a short time, even if you’re actively using it. Impossible to input data into a budget! Never was a problem in the past. No need for this level of strictness, active user input should reset the log out timer. ### 1/5 — Outdated app *2025-08-12, version 17.0.7* The worst banking app I’ve used. It’s 2025 not 2015, this app ranks poorly relatively to other banks. The transaction history and lack of categorisation is especially annoying. ### 3/5 — Average app. *2025-08-06, version 17.0.7* Help and contact sections useless. No way to send message. No contact email addresses. ### 2/5 — Others are better *2025-07-27, version 17.0.7* Please make the balance owed easier to read. And also please allow Face ID to work properly to log in. C’mon! ### 2/5 — No message facility or secure chat *2025-07-23, version 17.0.7* Outdated app. Buggy and often crashes but the most annoying thing is that there is no message or chat function or even support email provided in the app. Just a url for the website, not even a link a url that one has to copy into one’s browser. Please do better. ### 1/5 — Logs out after very short time *2025-07-22, version 17.0.7* Some update is causing the app to log out after a short time, even if you’re actively using it. Impossible to input data into a budget! Never was a problem in the past. No need for this level of strictness, active user input should reset the log out timer. ### 1/5 — Citi requesting sms code while overseas is wrong - use app *2025-07-06, version 17.0.7* My australian phone does not work overseas so requesting sms code cannot work. Confirmation via citi app would be sensible alternative. I had to use another card. ### 2/5 — Login issues *2025-06-26, version 17.0.7* The app asks you to login at least twice everytime you open it. You login with faceID and it looks as though it logged in but then takes you right back to the login page to do it again. Generally I have to do it twice everytime however today I’ve tried logging in three times and still won’t work so I gave up. Once you eventually get in it’s pretty average. ## Frequently asked questions about Citi AU ### What does the Citi AU app do? The Citi AU app allows existing Citi customers to manage their accounts and credit cards on the go. You can securely log in, check balances, monitor transactions, make payments, convert purchases into installments, and manage your credit card settings. ### What are the key features of the Citi AU app? Key features include secure biometric login, card activation, PIN management, balance and transaction monitoring, account alerts, temporary card locking, converting transactions to installments, and adding your Citi Credit Card to Apple Pay. ### Is the Citi AU app free to use? Yes, the Citi AU app is free to download and use for existing Citi customers. There are no in-app purchases or advertisements mentioned in the description. ### Who is the target audience for the Citi AU app? The app is designed for Citi customers in Australia who want a convenient and intuitive way to manage their banking and credit card accounts from their mobile devices. ### What if I have Citi branded deposit or home loan accounts? Citi branded deposit and home loan accounts have moved to NAB. For more information regarding these accounts, please visit citibank.com/nab. ## Version history (last 5 releases) ### 17.1.3 — 2025-10-15 • Minor enhancements and bug fixes ### 17.1.1 — 2025-08-12 • Minor enhancements and bug fixes ### 17.0.7 — 2025-02-17 • Minor enhancements and bug fixes ### 17.0.5 — 2024-11-11 • Profile & Settings screen update. Your account features are now available in one place via the new Profile & Settings screen. Updates include new design, layout and Search bar. Log in > Tap the Profile and Settings icon on the top left. • You can now redeem Citi reward Points for cashback via the Citi Mobile® App, if you’re part of the Citi Rewards Program. Log in > Tap the Profile and Settings icon on the top left > Tap View & redeem rewards. • Minor enhancements and bug fixes ### 17.0.2 — 2024-08-28 • Profile & Settings screen update. Your account features are now available in one place via the new Profile & Settings screen. Updates include new design, layout and Search bar. Log in > Tap the Profile and Settings icon on the top left. • You can now redeem Citi reward Points for cashback via the Citi Mobile® App, if you’re part of the Citi Rewards Program. Log in > Tap the Profile and Settings icon on the top left > Tap View & redeem rewards. • Minor enhancements and bug fixes ## Apps similar to Citi AU | App | Rating | Price | Category | | --- | --- | --- | --- | | [HSBC Australia](https://appshunter.io/ios/app/hsbc-australia/id1467731432) | 4.8 (750) | Free | Finance | | [Hume Bank](https://appshunter.io/ios/app/hume-bank/id940943454) | — | Free | Finance | | [P&N Bank](https://appshunter.io/ios/app/p-and-n-bank/id945287091) | 4.6 (5) | Free | Finance | | [BOQ Classic](https://appshunter.io/ios/app/boq-classic/id345259056) | 1.0 (2) | Free | Finance | | [NAB Mobile Banking](https://appshunter.io/ios/app/nab-mobile-banking/id373434223) | 4.8 (992) | Free | Finance | | [IMB Bank Mobile Banking](https://appshunter.io/ios/app/imb-bank-mobile-banking/id456594865) | 4.2 (5) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*