# Citibank KR

> Mobile banking app for managing accounts, transfers, and customer support. (iPhone/iPad app by CITIBANK KOREA INC..)

- Source: https://appshunter.io/ios/app/citibank-kr/id1179759666 (this page in markdown: same URL + `.md`)
- Developer: [CITIBANK KOREA INC.](https://appshunter.io/developer/373559496)
- Category: Finance
- Price: Free
- Rating: 4.50/5 from 119 App Store ratings · 135 written reviews indexed
- Age rating: 9+
- Requires: iOS 12.0 · 134 MB
- Languages: American English, Korean
- Released: 2016-12-06
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citibank-kr/id1179759666/reviews.md

## What is Citibank KR?

Experience the Citi Mobile App, improved with easier navigation, newer design and stronger authentication.


Key Functionalities

▶ Hassle-free Registration
No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up.

▶ Simplified Transfers
Make transfers without the hassle of account PINs, digital certificate presentation, etc.
* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security.

▶ Smart Notifications
Never miss another account activity and events/privileges for you.

▶ Mobile Chat
Got questions? We’re right here to help. Chat with a Citiphone officer at your convenience.

▶ A Citi® branch, in your hand
With your busy schedule. We know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile®

▶ Enhanced Safety
Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.


Permission to Access

● Optional Access : CitiMobile® works best when given access to the following.
    - Location : Allows the app to look up nearest branch/ATM.
    - Photo: Allows to save a copy of passbook.
    - Face ID : Allows to authenticate user with Face ID.
    - Push : Allows the app to send real-time notifications on banking transactions.
    - Camera : Allows the app to take a picture of ID card, recognize faces, upper body shot, scan bar code/QR code for service application.

* Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi mobile®.
* If you have any queries about Citi Mobile®, please use our Mobile Chat or contact Citiphone.
* The use of this Citibank KR app is for the customers of Citibank KR only. Content provided via this Citibank KR app is not specifically created for any territory other than where Citibank KR operates/is licensed to operate.

Compliance Review 2406-01-047 ( 2024.06.18 )

## Key features

- Hassle-free registration
- Simplified transfers
- Smart notifications
- Mobile chat support
- Full banking capabilities
- Enhanced safety features

## What do users think of Citibank KR?

Overall sentiment: mixed

**Pros**

- 👍 Simple and intuitive interface
- 🚀 Fast and efficient transactions
- 🔒 Secure login with biometrics (fingerprint, face ID)
- 💡 Snapshot feature for quick balance checks
- 💳 All-in-one app for banking and card services
- 🌍 Convenient for international users
- ✅ Easy to use for various banking tasks
- ✨ Modern and clean design
- 💬 Chatbot/customer support integration
- 💰 Useful notifications and alerts

**Cons**

- 🐛 Frequent bugs and errors
- 📉 App performance issues (slow, crashes)
- 🗣️ Language settings reset issue
- 🚫 Login issues (ID+password only, non-Korean names)
- ❌ Difficulty with certain banking functions (transfers, new account opening)
- 📱 Inconsistent UI/UX across devices/versions
- 🏢 Limited branch availability impacting app reliance
- 🤔 Outdated features compared to competitors
- ⚠️ Issues with specific phone models/OS versions
- 🌐 Limited functionality for users outside Korea

**Commonly reported bugs**

- Account transfer not working after iOS update
- Login issues with newest version
- Cannot log in with old ID-plus-password combination
- Non-Korean names cannot be entered correctly
- Copy certificate function not working
- Language setting resets to Korean
- Transfer button missing after entering amount
- App crashes or doesn't launch
- Service error upon login
- Account authentication errors
- Cannot use fingerprint recognition with MVNOs on iPhone
- Errors during new account opening (phone authentication, ID recognition, javascript)
- Mobile transfer not working
- Cannot register for simple payment
- App login not working
- Coupon box error
- App does not launch
- Cannot use fingerprint recognition with MVNOs
- Cannot input long password for public certificate authentication on iOS
- App crashes on iOS 10.2.1 due to 'hacked phone' message
- Fund names not displayed in English
- Menu navigation is inconvenient
- Smart notification settings reset issue

**Most requested features**

- iOS 16 update
- Improved language setting persistence
- Better support for non-Korean names in login
- Fix for 'copy certificate' function
- More space for non-Korean names
- Face ID support for iPhone users
- Support for newer iPhone resolutions
- Ability to disable password requirement for login
- Add cancellation notification for payments
- Display monthly spending summary
- Add tab for card benefits and satisfaction
- Support for iPad version
- Add Face ID support for iPhone X
- Add support for Face ID
- Improve security card number input for transfers
- Add real-time transaction notifications
- Add monthly/yearly spending summary
- Add support for Face ID on iPhone X
- Add Face ID support
- Add Face ID support
- Add Face ID support
- Add Face ID support

## Recent user reviews (10 of 135)

All indexed reviews: https://appshunter.io/ios/app/citibank-kr/id1179759666/reviews.md

### 5/5 — 씨티 문 못닫음

*2025-04-05, version 2.2.3*

내가 씨티 끝까지 쓴다 씨티 못잃어 사랑해 씨티

### 5/5 — iOS 16 update 해주세요

*2022-09-22, version 2.0.2*

은행업무가 순차적으로 중단되고 있음에 아쉽습니다

그래도 업데이트를 부탁드립니다

앱으로 업무를 해외에서 보는 관계로 업데이트가 안되면 어려움이 있을 거 같아 부탁드립니다

감사합니다~~

### 3/5 — 계좌이체 안됨

*2021-10-16, version 2.0.1*

IOS 최신버전 업데이트 후 계좌이체 창이 이상해졌습니다. 계좌이체가 불가능한데 해결해주세요

### 1/5 — Terrible

*2021-09-10, version 2.0.1*

This newest version of the app is practically useless to me. The only way to log in now is the old ID-plus-password combination, even though I’m in Korea and have a phone number in my name. Non-Korean names have to be spelled out completely as shown on one’s ID card to use other, more modern login methods, but not enough space is given to do so. I can no longer get the “copy certificate” function to work properly, either. In addition, with the old login method, I have to change the default language every time I log in. The settings show English as the default, yet Korean is displayed with every login now.

### 2/5 — 계좌이체 할려는데 금액 입력하고 다음으로 가는 버튼이 없음

*2021-08-25, version 2.0.1*

아이폰xr 쓰는데 업데이트를 개떡같이 했네
계좌이체 진행이 안됨

### 1/5 — Captive audience, right?

*2021-06-03, version 2.0.0*

Easily the worst banking app I’ve had to use, even among the other Korean banks. Nothing makes sense and it’s very cumbersome to use. The only English I can see is the headings. You’ll have to have a decent understanding of Korean to use this app. Everything feels like it was an afterthought.

### 3/5 — Language setting

*2021-05-09, version 2.0.0*

Ever since this app was updated a few months ago the language never stays in English. I have to the “default” language to English every time I log in. 
It seems like Citi bank Korea won’t be around much longer but it’s still a big inconvenience.

### 2/5 — 업데이트 한다고 해서

*2021-04-16, version 2.0.0*

업데이트 한다고 해서 미국 씨티 모바일 드디어 도입하나 했는데 오히려 더 안좋아진거 같네요..

수정: 어째 앱이 이상해졌다 싶었는데 결국 철수하는군요..

### 2/5 — 아이폰, 페이스ID및 암호설정이

*2021-03-24, version 2.0.0*

아주 많이 불편합니다.

보안을 강조하는건 고마운 일이나 보통때 암호설정을 이용하지 않는 사람은 번거롭기 그지없고 암호를 해제하면 모바일 사용이 ‘불가’합니다.
그래서 다시 암호를 ‘설정’해도 어플을 삭제하고 다시 설치해야만 이용이 가능 하다는건 정말정말 불편하다고 생각됩니다.

### 1/5 — 업데이트 최악

*2021-03-22, version 2.0.0*

별 한개도 아까워요
어플 꼬진건 뭐 하루이틀 아니니까 패스하고
폰에 비번을 안걸면 간편비번으로 들어갈 수도 없게 하셨네요 ㅋㅋㅋㅋㅋㅋㅋ 어휴.. 마스크때문에 비번 안걸고 쓴지 일년이 되가는데 시티뱅크 쓸라면 비번을 걸어야한다니... 이게 무슨 업데이튼가여 다운그레이드도 이보다 낫겠네...

## Frequently asked questions about Citibank KR

### What can I do with the Citibank KR app?

The app allows you to manage your banking needs with features like hassle-free registration, simplified transfers, smart notifications for account activity, and mobile chat support. You can access nearly all of Citibank's banking capabilities directly from your mobile device.

### How do I register for the app?

Registration is designed to be simple and quick, requiring only phone verification and setting up a 6-digit PIN number. You won't need to remember multiple IDs or passwords to get started.

### Is the app secure?

Yes, the app is built with enhanced safety features and complies with Citibank's global data protection and fraud detection standards. For financial security, some transactions may require additional authentication like OTP/SMS OTP.

### What devices are compatible with the app?

The app is designed for use on standard mobile devices. However, it will not function on jailbroken or rooted devices, which will need to be reset before the app can be used.

### How can I get help if I have questions?

You can get assistance through the app's mobile chat feature, where you can connect with a Citiphone officer at your convenience. You can also contact Citiphone directly for any queries about the app.

## Version history (last 5 releases)

### 2.2.6 — 2026-03-24

Service Optimization

### 2.2.5 — 2026-01-27

Enhanced security related to facial recognition and app age rating update

### 2.2.4 — 2025-08-26

Bug fixes and Service optimization

### 2.2.3 — 2025-04-02

New driver’s license support and service optimization

### 2.2.2 — 2025-03-10

Security Enhancement and Service Optimization

## Apps similar to Citibank KR

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Toss - Make finance easier](https://appshunter.io/ios/app/toss-make-finance-easier/id839333328) | 4.3 (90,757) | Free | Finance |
| [KB스타뱅킹](https://appshunter.io/ios/app/kb/id373742138) | 4.6 (124,904) | Free | Finance |
| [i-ONE Bank - 개인고객용](https://appshunter.io/ios/app/i-one-bank/id1460543865) | 4.7 (1,650) | Free | Finance |
| [SB톡톡플러스](https://appshunter.io/ios/app/sb/id1469002262) | 4.6 (11) | Free | Finance |
| [MG더뱅킹](https://appshunter.io/ios/app/mg/id425089902) | 1.8 (20) | Free | Finance |
| [i-ONE Bank Global](https://appshunter.io/ios/app/i-one-bank-global/id787064809) | 2.9 (11) | Free | Finance |

## Related topics

[シティバンク](https://appshunter.io/ios/topics/) · [citigo](https://appshunter.io/ios/topics/citigo)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*