# Citibank PH > Mobile banking app for account management, bill payments, and fund transfers. (iPhone/iPad app by Citibank NA (Philippines).) - Source: https://appshunter.io/ios/app/citibank-ph/id484428618 (this page in markdown: same URL + `.md`) - Developer: [Citibank NA (Philippines)](https://appshunter.io/developer/484428621) - Category: Finance - Price: Free - Rating: 4.70/5 from 1,120 App Store ratings · 48 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 282 MB - Languages: American English - Released: 2011-12-13 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citibank-ph/id484428618/reviews.md ## What is Citibank PH? Bank anytime, anywhere through your phone with the Citi Mobile® App. You can download the app to your smartphone to access your account details and latest Citi offers in an instant. With the Citi Mobile® App, you can manage your finances anytime. You can also do the following: - View your account details. - Pay your bills. - Transfer funds. Compatible with iOS 13 or higher. Citibank, N.A., Philippine Branch, has transferred ownership of its consumer banking business to Union Bank of the Philippines with effect from August 1, 2022. The trademarks "Citi", "Citibank", "Citigroup", the Arc design and all similar trademarks and derivations thereof are used temporarily under license by Union Bank of the Philippines from Citigroup Inc. and related group entities. ## Key features - View account details - Pay bills - Transfer funds - Access latest offers - Manage finances ## What do users think of Citibank PH? Overall sentiment: neutral **Pros** - 👍 User friendly - 🚀 Quick and easy transactions - 🔒 Secure with OTP - 💡 Personalized app interface **Cons** - 🐛 App crashes or doesn't load - 🤖 Poor customer support - 🔒 Issues with OTP and login - 🤔 Lack of features compared to website **Commonly reported bugs** - App not compatible with latest iOS versions - OTP not received, locking users out - Blank/white screen issues - Transaction history not loading properly **Most requested features** - Add chat/messaging feature for customer support - Enable check deposit via photo - Improve app performance and stability - Provide better support for international users ## Recent user reviews (10 of 48) All indexed reviews: https://appshunter.io/ios/app/citibank-ph/id484428618/reviews.md ### 5/5 — Couldn’t be better *2024-03-11* Welcome new bank ### 1/5 — Charges made i didn’t do. *2023-07-16* I can’t connect with anyone at this app. I’m out of country and their hotline is also useless. ### 5/5 — Easy to use *2023-05-19* User friendly. ### 1/5 — I’m not happy. *2023-03-07* Until UnionBank makes the CITI app as complete and convenient as it used to be with Citicorp, my rating will stay at 1 star. I can’t even send a message to anyone to address my concerns. All the reassurances of not suffering from the transfer to UnionBank rings hollow so far. ### 3/5 — Chat function on mobile *2022-10-18, version 6.5.9* Why is there no chat function on the mobile app? ### 1/5 — Citibank is a headache *2022-08-31, version 6.5.9* One of the worst customer care for a Bank in Philippines. They force market loan products and are clueless on providing support. ### 3/5 — mobile apps it completely blank white *2021-11-15, version 6.3.9* Mobile apps it completely blank white. I’ve restarted and reinstalled the apps acting weird. I have to make a payment through online I don’t want be delayed of payments since. I’ve tried several time for months now, I feel hopeless this time. I hope someday acknowledge this message. Thank you. ### 2/5 — No chat *2021-10-26, version 6.3.8* There is no chat or email facility. It tells you to call via landline, but when you call, you cannot even speak to an operator. So how do you get in touch with non-robots in citibank? ### 1/5 — Generic error *2021-09-24, version 6.3.4* I cant access my account and says generic error -jerome roxas ### 1/5 — Update needed for iOS15 *2021-09-22, version 6.3.4* This app needs update for iOS15! It does not work. It just keep on loading. Please update asap. ## Frequently asked questions about Citibank PH ### What can I do with the Citi Mobile® App? The app allows you to manage your finances conveniently from your smartphone. You can view your account details, pay bills, and transfer funds. It also provides instant access to your latest Citi offers. ### Is the Citi Mobile® App free to use? Yes, the application is free to download and use. There are no charges mentioned for using its core banking features. ### What are the compatibility requirements for the app? The app is compatible with iOS devices running iOS 13 or higher. Specific Android compatibility is not detailed in the provided description. ### Who is this app intended for? This app is designed for customers of Citibank, N.A., Philippine Branch, who wish to manage their banking needs conveniently through their mobile devices. ### What happened to Citibank's consumer banking business in the Philippines? Citibank, N.A., Philippine Branch, transferred its consumer banking business to Union Bank of the Philippines on August 1, 2022. The Citi trademarks are temporarily used under license by Union Bank. ## Version history (last 5 releases) ### 6.8.5 — 2024-02-06 - Important compatibility and performance fixes. Compatible with iOS 13 or higher. ### 6.8.3 — 2023-11-20 - Important compatibility and performance fixes. Compatible with iOS 13 or higher. ### 6.8.1 — 2023-08-21 -Important compatibility and performance fixes. Compatible with iOS 13 or higher. ### 6.7.7 — 2023-06-13 - Important compatibility and performance fixes. Compatible with iOS 13 or higher. ### 6.6.9 — 2023-02-07 - Important compatibility and performance fixes. Compatible with iOS 13 or higher. ## Apps similar to Citibank PH | App | Rating | Price | Category | | --- | --- | --- | --- | | [BDO Pay](https://appshunter.io/ios/app/bdo-pay/id1381315990) | 1.8 (67) | Free | Finance | | [BDO Online](https://appshunter.io/ios/app/bdo-online/id1551584630) | 4.3 (4,175) | Free | Finance | | [LANDBANK Mobile Banking](https://appshunter.io/ios/app/landbank-mobile-banking/id950232162) | 3.2 (77) | Free | Finance | | [VYBE by BPI](https://appshunter.io/ios/app/vybe-by-bpi/id1621461906) | 1.0 (37) | Free | Finance | | [BPI BizLink](https://appshunter.io/ios/app/bpi-bizlink/id1143391449) | 1.0 (6) | Free | Finance | | [GoTyme Bank \| Philippines](https://appshunter.io/ios/app/gotyme-bank-philippines/id1637067963) | 4.5 (90) | Free | Finance | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*