# Citibank TH — user reviews > 32 indexed App Store user reviews of Citibank TH by Citibank Thailand, rated 4.70/5 from 389 ratings. - Source: https://appshunter.io/ios/app/citibank-th/id386285756/reviews - App overview in markdown: https://appshunter.io/ios/app/citibank-th/id386285756.md - Rating breakdown: 5★ 329 · 4★ 44 · 3★ 4 · 2★ 2 · 1★ 10 ## Newest reviews (10 of 32) ### 4/5 — Great new UI but the same bug *2021-07-29, version 11.2* New app interface is even better than previous version. Excellent job for the design team. However, I still have to same issue long time ago and it does not get fix. This issue happens when you get a refund into a credit card. For example, my statement closing date is 15 July. I have 1000 THB statement balance due on 1 Aug. On 16 July, I received a refund of 300 THB. My statement balance reduce to 700 THB, which is fine. On 20 July, I spend 100 THB on the card. Suddenly, my statement balance (that will be due on 1 Aug) changes to 800 THB. Why do you include unbill transaction for next statement into current statement when I have a refund? ### 4/5 — Perfect *2020-04-13, version 9.0* Super Great and functional ### 4/5 — FX Features and Security Notifications *2020-04-04, version 9.0* The FX capability is a big feature for me. It works well. However, the security notifications section needs work. Setting much lower limits need to be available. For example, I want to know if a small sum of money leaves (any withdrawals) my account, ie., USD $25-50.00 or THB 2000.00 at all times. ### 4/5 — Good *2019-10-04, version 8.4* Perfect in manage card ### 5/5 — Easy to use *2019-07-28, version 8.0* It is easy to see the account and what transaction I spend. ### 1/5 — Unable to clear read notifications *2018-09-30, version 7.1* Even after reading a past notification, when you get a new one, the count on the badge is cumulative of the old notifications. This situation is very confusing as one can’t tell exactly how many new notifications are pending for them. Please fix it. Otherwise this app is great! ### 1/5 — iPhone Xs Max App Crash *2018-09-27, version 7.1* The app isn't compatible with the new iPhone Xs Max and keeps crashing when opening ### 1/5 — Installment menu gone *2018-09-16, version 7.1* New version, we can’t check installment related info anymore. Please bring it back. ### 2/5 — Please fix transfer to credit card account! *2017-05-07, version 5.6* It used to have function to input any amount when chosing transferring to Credit Card Account. But now the only option is to transfer the whole amount! ### 5/5 — English language is not supported *2015-10-20, version 3.0* After upgrade, this app has no longer english language available with all settings. If you have your phone set on eg. German language, app will work only in Thai language. You have to change your whole phone to english in order to use this one app in english. It should be possible to change language preference in the app like it was before the upgrade. Now I cannot use the app and is useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Inferior to Previous Version *2021-08-15, version 11.2* Loads of bugs when trying to use instant pay to account: • Unable to search for bank • Unable to paste account number • Unable to debit from default account shown • Forced to save payee as “Saved Payee” to prevent “error” message and rejection of request Not able to accept Satangs, forcing users to round to the nearest Baht. ### 1/5 — New Instant Pay *2021-07-31, version 11.2* Glad to see that the ap is now trying to be able to allow standard Payees to instant pay (versus having to always add new), however, its not working. Please correct quickly, bills need to be paid. ### 1/5 — Confusing and ineffective *2020-05-27, version 9.1* The general UI and the menus are not well organized and are very confusing. Trying to transfer funds to a non-Citibank account in Thailand’s is nearly impossible. It’s faster to go find an ATM and get cash. The only use I have for this app is for XF and Global Transfer and only because there aren’t any online options for that. I give Citibank’s worldwide IT teams a failing grade. ### 1/5 — I don’t like new update but it’s necessary to use *2020-05-27, version 9.1* From new update I think it’s not user friendly and difficult to understand. Ready credit card that not pass from assessment of the year is not display statement in application but i can view on website version only. I’m not sure why design of application version it’s not show the statement. i thinks it’s not professional financial application for me. ### 1/5 — Always lack of updates or bug fixes *2020-02-20, version 8.8* Can’t view statement, can’t make payment and always crush. This app needs more updates!!!! ### 1/5 — Useless *2019-12-12, version 8.7* Need to convert rewards to miles. The website times out. This app can’t do anything. Will not be a Citibank customer anymore. Worst technology ever ### 1/5 — Your notifications doesn’t work *2019-05-10, version 7.8* Now I have 78 notifications!!!! How hard is it for the developer to fix this!? ### 1/5 — Terrible app *2019-01-18, version 7.5* This is one of the worst apps I have ever used. Not at all user friendly. I had also tried phoning for service on my Citi bank select card and have not been able to get through to an officer for over an hour. Terrible service !!!! ### 1/5 — Confusing *2018-12-27, version 7.5* Did they ever test this “improved” app with regular folks? It is so confusing: while I see how much I spent, it’s impossible to see clearly how much I’ll need to pay in my next statement? The older version was clearer ### 1/5 — Ios 12 with iPhone XS MAX cannot open *2018-10-02, version 7.1* Ios 12 with iPhone XS MAX It’ s forced to close all the time . Please fix it ## Most praised reviews (10 highest-rated) ### 5/5 — ขอยกเลิกค่าธรรมเนียม *2021-09-18, version 11.5* ขอยกเลิกค่าธรรมเนียม ### 5/5 — Fgddd10000tyuub *2020-10-24, version 10.0* ใช้งานง่ายแต่iphone6+ค้างนะคะ ### 5/5 — Review *2020-10-24, version 10.0* App Citibank Thailand ใช้ง่าย ### 5/5 — Citi *2020-10-23, version 10.0* Amazing and easy to use ### 5/5 — Citibank *2019-11-29, version 8.7* app นี้ใช้ดี ### 5/5 — ดีๆ *2019-11-17, version 8.0* ใช้ง่าย ### 5/5 — Nice app *2019-11-17, version 8.7* Nice app ### 5/5 — E-service *2019-11-16, version 8.7* Pretty handy ### 5/5 — Citibank *2019-11-04, version 8.6* Very useful ### 5/5 — แอปนี้โดนใจ *2019-11-03, version 8.6* ดีมาก --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*