# Citilink — Citilink, Better Fly Citilink

> Mobile application for booking and managing flights. (iPhone/iPad app by Citilink Indonesia.)

- Source: https://appshunter.io/ios/app/citilink/id1483779543 (this page in markdown: same URL + `.md`)
- Developer: [Citilink Indonesia](https://appshunter.io/developer/692792819)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.10/5 from 9 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 50 MB
- Languages: American English
- Released: 2019-10-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citilink/id1483779543/reviews.md

## What is Citilink?

Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience.
Login easier and faster!. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature. 
Be more efficient and choose your payment methods, we prepare more options here in our latest version.

## Key features

- Easier and faster login
- Dynamic appearance
- Shortened loading duration
- Simpler flight booking steps
- Sort & Arrange feature
- Multiple payment options

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/citilink/id1483779543/reviews.md

### 1/5 — Total waste of time!

*2025-07-10, version 9.14.4*

After filling the registration form it didn’t work. Trying to pay for my tickets but was not able to! What a waste of time and inconvenience! 👎🏼

### 1/5 — Broken

*2025-05-26, version 9.14.1*

Can’t search for flights due to ‘access issue’…

### 2/5 — Need major fix

*2025-02-20*

Sangat perlu banyak perbaikan untuk penggunaan applikasi citilink. Sekali pesan extra begasi atau seat, ternyata tidak bisa di batalkan walaupun belum pada pembayaran.

**Developer response:** Selamat Siang Bapak/Ibu. Terima kasih atas ulasan yang diberikan. Kami mohon maaf atas ketidaknyamanan yang dialami. Mohon kesediaannya dapat mengirimkan detail keluhan melalui email customercare@citilink.co.id. Kami tunggu konfirmasinya dan dengan senang hati kami akan membantu. Terima kasih Customer Care Citilink

### 1/5 — Aplikasi gam bekerja

*2025-02-16, version 9.12.1*

! Apaan sih ini apps gak ada trial and eror apa, bikin emosi aja

### 1/5 — App is useless

*2025-01-26, version 9.11.1*

It doesn’t even let you get as far as departure airport which is the point!!! Access denied apparently…

### 1/5 — App doesn’t work

*2025-01-01, version 9.11.0*

When trying to select an airport it comes up with the message ‘Forbidden - Access to this resource is denied’ and takes me back to the home page. 
Can get no further than that

### 1/5 — Hopeless

*2024-09-11, version 9.6.0*

Completely hopeless, nothing works properly

### 1/5 — Don’t use Citilink

*2024-03-07, version 9.2.0*

Don’t use Citilink. They take your money then cancel the flight (by WhatsApp) then don’t refund the money. Whole airline is a big scam. No customer service no way to get money back. Be warned.

### 1/5 — Not very user friendly

*2024-02-08*

One-star just for the fact that there’s no quick access to your boarding pass after your online check-in, other than enter in your booking code again

**Developer response:** Good Morning Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.

### 1/5 — Check In👎

*2023-12-23*

Absurd. Impossible. Incompetence

**Developer response:** Good Morning Mr/Mrs.
Thank you for the review given. We apologize for any inconvenience. Please be willing to send details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care

## Frequently asked questions about Citilink

### What does this app do?

This app allows users to book flights and manage their travel plans. It offers a streamlined booking process, faster loading times, and a dynamic user interface for a more comfortable experience.

### What are the key features of this app?

Key features include easier and faster login, a dynamic appearance, shortened loading durations, simpler steps for booking flights, a 'Sort & Arrange' feature for organizing bookings, and a wider selection of payment methods.

### Is this app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

### Who is this app designed for?

This app is designed for travelers who want a convenient and efficient way to book and manage their flights. It aims to simplify the entire flight booking process.

### How does the 'Sort & Arrange' feature work?

The 'Sort & Arrange' feature allows users to effortlessly organize their flight bookings according to their needs. This helps in managing multiple trips or preferences more efficiently.

## Version history (last 5 releases)

### 9.19.1 — 2026-02-27

-Improved booking information display
-Minor improvements and performance enhancements

### 9.19.0 — 2026-01-27

- Enjoy exclusive benefits by booking directly through our app
- Pick your favorite meals effortlessly with easy-to-browse categories
- Digital boarding pass now comes with QR code for seamless check-in

### 9.18.0 — 2026-01-21

Preffered Currency
Multiple currency options now available for your convenience.
Experience easier bookings with flexible payment choices.

### 9.17.0 — 2025-12-09

Preffered Currency
Multiple currency options now available for your convenience.
Experience easier bookings with flexible payment choices.

### 9.16.6 — 2025-11-28

Preffered Currency
Multiple currency options now available for your convenience.
Experience easier bookings with flexible payment choices.

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## More apps by Citilink Indonesia

- [BetterFly Cargo](https://appshunter.io/ios/app/betterfly-cargo/id1579273389)

All apps by Citilink Indonesia: https://appshunter.io/developer/692792819

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
