# Citizen Times — user reviews > 93 indexed App Store user reviews of Citizen Times by Gannett, rated 4.40/5 from 966 ratings. - Source: https://appshunter.io/ios/app/citizen-times/id531428757/reviews - App overview in markdown: https://appshunter.io/ios/app/citizen-times/id531428757.md - Rating breakdown: 5★ 650 · 4★ 182 · 3★ 49 · 2★ 22 · 1★ 63 ## What do users think of Citizen Times? Overall sentiment: neutral **Pros** - 📰 Great local news coverage - 🗓️ Convenient daily delivery - 🔍 Comprehensive reporting - 🗞️ Enjoyable reading experience - 🗺️ Helpful for staying connected to the community **Cons** - 🐞 Frequent app crashes and glitches - ⏱️ Slow loading times - 🔍 Difficulty navigating and finding content - 💰 Frustrating subscription issues - 📱 Poor optimization for mobile devices **Commonly reported bugs** - App not recognizing active subscriptions - Text not fitting properly on screen - Constant pop-ups and ads even for subscribers - Losing place in articles when switching apps - Outdated or irrelevant content being displayed **Most requested features** - Ability to suspend delivery for vacations - Improved search functionality - Option to enlarge text and images for accessibility - Seamless syncing across devices - Customizable news feed and content curation ## Newest reviews (11 of 93) ### 4/5 — Star rating *2026-03-17, version 8.9.0* 4 stars ### 4/5 — Good App for local news *2026-01-19* The Citizen Times app is great. I used to receive a hard copy of the newspaper but it’s not practical anymore. The app gives you the e-edition that looks and acts like the paper and the coverage of local news is great. I do wish they carried more local letters and opinions on a daily basis, like they used to. ### 2/5 — App slowed down to unusable speed *2025-11-24* Love getting high quality, local news, but the app has slowed down so much I cannot access my subscription. For over a week, when I try to open the app directly or from my widget to read a specific article, the app just loads and loads without getting to the story. Eventually, it will get there, but usually after the minute or so I had planned to read the full article. I hope the app is fixed to make the good content available again. ### 5/5 — Citizen-Times *2025-05-20, version 8.1.0* Enjoy it, ### 5/5 — E Newspaper *2025-05-16, version 8.1.0* I love the new format!! ### 5/5 — Up to date news *2025-04-25* Starting my day with the Citizen Times keeps me “in the know” about what’s happened since I read it yesterday. ### 5/5 — Can’t enlarge suduko and jumble *2025-04-09, version 8.1.0* I’m sight impaired. How can I print and at the same time enlarge suduko so I can see it? Before in print edition ap it was easy! ### 2/5 — Text doesn’t fit on screen *2025-03-18, version 8.1.0* Very frustrating to not be able to access paid content in the app because the text doesn’t fit on the screen. ### 5/5 — Well done coverage of storm recovery efforts. *2024-10-23* As a former home owner in Lake Lure and a condo owner in downtown Asheville I am grateful for the coverage of the Citizen Times over the large area of disaster in western NC. Though gut wrenching and heartbreaking I want all the information possible to keep informed of the recovery and judge where to contribute monetary assistance. Anna Rentz ### 5/5 — Great Source *2024-10-15, version 7.13.0* An excellent source of updated news relative the ongoing crisis. As out-of-town property partners, we rely on CT for daily responsible and necessary reporting. Your doing a great service for the Western NC communities ### 4/5 — Superb coverage *2024-10-05* My daughter and her family lives in Asheville and we wanted to stay abreast of the situation with the hurricane. As others, they were without power and water. Thanks to your services I reached out to them with up to date info on where to find potable water, gasoline and propane for their generator and cooking. Thank you for your services ## Most critical reviews (10 lowest-rated) ### 1/5 — Ray Tobias *2026-04-21, version 8.9.0* I want the newspaper back. This venue is deplorable! ### 1/5 — Tired of glitchy app *2025-12-06, version 8.6.0* This app has always been glitchy but today was the last straw. The epaper starts on page A7. No front page. It’s functionally useless. ### 1/5 — Disappointing *2025-09-10, version 7.11.2* This is a terrible app and is worse on an iPad. The paper is constantly freezing and it becomes too frustrating to read the paper. The tech support is farmed out, so they care little. I have had our account reset numerous fines but with no luck. Canceling the Citizen-Times. ### 1/5 — No Thanks, I’d Rather It All *2025-05-16, version 8.1.0* When is an “improvement” not an improvement? When it takes longer to do the same. ### 1/5 — App dysfunctional *2025-04-28, version 8.1.0* Stopped working 2 weeks ago - keeps telling me to subscribe (I already have a subscription). ### 1/5 — Manage Account *2025-01-25, version 7.14.0* Cannot seem to manage my account, attempted to find where I can change my eMail address, unsuccessful, infuriating & frustrating!! ### 1/5 — garbage *2024-11-03, version 7.13.3* too bad USA today bought this once great local paper ### 1/5 — Big Shortcoming *2024-07-21, version 7.11.1* Does not seem to be anyway to suspend delivery for a vacation hold, or unsubscribe on the website ### 1/5 — Better than nothing …barely *2024-04-09, version 7.6.1* No way to curate what I don’t want to read. Very poorly designed. Difficult to navigate. Do it over, and do it right. ### 1/5 — Constant breaking news alerts that are not breaking news *2024-04-08, version 7.6.1* I love having a local paper. But the constant breaking news alerts are ridiculous! Today is the eclipse and one of the breaking news alerts was actually there’s an eclipse. Where do you get your glasses? I don’t consider that breaking news. ## Most praised reviews (10 highest-rated) ### 5/5 — Daily Routine *2026-01-11* Get up, fix coffee, read the CT, then start my day. So much better than days of yore when I had to go out and hunt for the paper which was delivered somewhere in my yard - or the mailbox which is a quarter mile away. I glance through the politics and sports read the local news and enjoy the comics. All on my Ipad. D W “Kim” Latta ### 5/5 — Review *2025-10-26, version 8.5.4* I enjoy greatly reading my paper. ### 5/5 — news *2025-10-24, version 8.5.4* Great reporting. Interesting topics. ### 5/5 — Great way to keep up with the news *2025-10-09, version 8.5.4* Very informative and easy to use. ### 5/5 — Great local coverage. Kudos. Continue to resist any political interferences. *2025-09-22, version 8.5.0* Thank you journalists. ### 5/5 — Great Local News Source *2025-08-24* The Citizen Times is a great source of local news, events and helps me get more information about what’s going on in Asheville and the surrounding area. ### 5/5 — Great local news! *2025-07-29, version 8.1.0* I read it every day! I like to keep up on local news! ### 5/5 — Loving ACT *2025-07-13, version 8.1.0* I love having balanced, in-depth news delivered twice a week to my door. ### 5/5 — Now I can print suduko *2025-06-20, version 8.1.0* Great that I can now print suduko and jumble. We both do the puzzle at the same time. I’m not the one who cheats! ### 5/5 — Local News *2025-05-30, version 8.1.0* I’m glad we have an active local paper and journalists. A good source of information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*