# CitizenApp - The Citizens App

> Official government app for Ghana citizens and residents. (iPhone/iPad app by National Information Technology Agency.)

- Source: https://appshunter.io/ios/app/citizenapp-the-citizens-app/id1589688203 (this page in markdown: same URL + `.md`)
- Developer: [National Information Technology Agency](https://appshunter.io/developer/1589688205)
- Category: Productivity
- Price: Free
- Rating: 4.70/5 from 606 App Store ratings · 30 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.6 · 75 MB
- Languages: American English
- Released: 2021-10-20
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citizenapp-the-citizens-app/id1589688203/reviews.md

## What is CitizenApp?

CitizenApp is the official app of the Government of Ghana for all citizens and residents of the Republic of Ghana.

This app connects you to official public notices from all arms and institutions of government, job openings from both public and private organisations, all services from government and access to information linked to your Ghana Card

## Key features

- Official public notices
- Job openings (public & private)
- Government services access
- Ghana Card information access

## What do users think of CitizenApp?

Overall sentiment: mixed

**Pros**

- 💡 Innovative government digital services platform
- 🚀 Fast and convenient user experience
- 👍 User-friendly interface and intuitive design
- 🔒 Secure identity verification system
- 📱 Useful tool for accessing government services
- ✅ Practical solution for service payments and verification

**Cons**

- 🌍 Restricted to Ghana phone numbers only
- 🚫 Excludes Ghanaians living abroad
- ❌ No support for international phone numbers
- 🔐 Requires Ghana SIM card for verification
- ⚠️ Limited identity document options
- 🎯 Excludes citizens without Ghana card

**Commonly reported bugs**

- Account creation fails after SMS confirmation
- Login page stuck on loading animation
- Verification process fails to complete
- App crashes and stops unexpectedly
- Profile data not populating after verification
- Jobs section not displaying after update
- Phone number verification code not working

**Most requested features**

- Allow profile picture updates and profile customization
- Support for international phone numbers
- Country code selection for diaspora users
- Email-based login alternative
- Passport verification option
- Driving license support
- Country of residence dropdown for diaspora
- Job listings functionality restoration

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/citizenapp-the-citizens-app/id1589688203/reviews.md

### 1/5 — Unsatisfied

*2026-04-20, version 1.1.26*

I have been trying to log in since 31/01/26 and it keeps saying unable to create a new account. Only existing users can log in… is there another way to create an account or I’m not eligible for this?

### 4/5 — Profile Picture

*2026-04-11, version 1.1.26*

We still can’t change our profile picture. Why?

### 1/5 — Country contact selection

*2026-04-01, version 1.1.26*

I downloaded the app and signed up with my Ghana card but couldn’t proceed because I don’t have a Ghanaian SIM card. There should be an option to select a country code in order for people living abroad who don’t have a Ghana SIM card sign up and get notifications about their account. Please Ghana government spend money on this app and secure it as possible Cus it’s a good initiative.

### 1/5 — Not creating

*2026-04-01, version 1.1.26*

I tried creating the but when I received the SMS for confirmation, I enter and they said unable to create a new account,only existing users can login .

### 1/5 — Government can do better

*2026-02-03, version 1.1.26*

Can’t even login to verify my Ghana card with accurate Ghana card number and my contact

### 1/5 — Disappointment

*2025-09-12, version 1.1.8*

The app doesn’t allow you to update your profile picture and that’s not the best.

### 4/5 — A Request

*2025-04-09, version 1.0.345*

Thank you for this initiative 
This app is very useful i was wondering if you could add the option to add driving licenses as well it will really save us a lot of trouble on the road

### 1/5 — FAILED TO LOAD

*2025-02-20, version 1.0.332*

I’m in the USA, and the verification went through, but after the ‘Updating, please wait’ message, nothing happens. My name doesn’t appear. I’ve tried starting over multiple times, but the issue remains the same.

### 5/5 — Ghana Card

*2024-12-14, version 1.0.324*

A very useful tool for making sure one get services are paid for.

### 5/5 — Great app

*2024-12-03, version 1.0.321*

This a great start ,hope we continue the good work

## Frequently asked questions about CitizenApp

### What does CitizenApp do?

CitizenApp is the official application for citizens and residents of Ghana. It connects users to official public notices from all government branches and institutions, lists job openings from both public and private sectors, and provides access to government services and information linked to the Ghana Card.

### What are the key features of CitizenApp?

Key features include access to official public notices from all government arms, job openings from public and private organizations, and direct access to government services. It also allows users to access information linked to their Ghana Card.

### Is CitizenApp free to use?

Yes, CitizenApp is a free application. There are no mentioned costs associated with downloading or using the core features of the app.

### Who is the target audience for CitizenApp?

The app is designed for all citizens and residents of the Republic of Ghana. It aims to be a central point of access for official government information, services, and employment opportunities.

### What kind of information can I find on CitizenApp?

You can find official public notices from all government institutions, job openings from both public and private organizations, and details about government services. Additionally, it provides access to information linked to your Ghana Card.

## Version history (last 5 releases)

### 1.1.26 — 2025-12-11

Performance improvements and bug fixes.

### 1.1.16 — 2025-09-18

* Performance improvements and bug fixes

### 1.1.8 — 2025-07-15

* Bug fixes and performance improvements

### 1.1.3 — 2025-04-22

* Performance improvements and bug fixes

### 1.0.345 — 2025-03-31

* Performance improvements and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*