# Citizens Bank and Trust — Citizens Bank and Trust AL > Mobile banking app for managing accounts, transfers, payments, and deposits. (iPhone/iPad app by Citizens Bank and Trust AL.) - Source: https://appshunter.io/ios/app/citizens-bank-and-trust/id1609625789 (this page in markdown: same URL + `.md`) - Developer: [Citizens Bank and Trust AL](https://appshunter.io/developer/529128559) - Category: Finance - Price: Free - Rating: 4.90/5 from 1,577 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 83 MB - Languages: American English - Released: 2022-03-21 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citizens-bank-and-trust/id1609625789/reviews.md ## What is Citizens Bank and Trust? Bank wherever you are with the Citizens Bank & Trust Mobile App. Available to all Citizens Bank & Trust online banking customers, our app gives you the ability to manage your money anytime, anywhere. It’s fast, secure, and convenient, making your life easier by equipping you with the tools you need to manage your finances. Available features include: Accounts: Check your latest account balance and search recent transactions by date, amount or check number. Transfers: Easily make transfers between your accounts. Payments: Make payments to billers and view recent and scheduled payments. Zelle: Send money to anyone by using their email address or mobile phone number. Deposits: Submit check deposits using your device’s camera. Locations: Find nearby branches and ATMs using your device’s built-in GPS. Touch ID/Face ID: Touch ID/Face ID allows you to use a secure and more efficient sign-on experience using your fingerprint or facial recognition. ## Key features - Check account balances and transaction history - Transfer funds between accounts - Pay bills and view payment schedules - Send money with Zelle - Deposit checks using device camera - Find nearby branches and ATMs - Secure login with Touch ID/Face ID ## What do users think of Citizens Bank and Trust? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 👍 Good mobile app with useful features - 💳 Supports Apple Pay - 🤝 Excellent customer service **Cons** - 🐛 Frequent app crashes and login issues - 📺 Small screen size on iPad - 💸 Unexpected fees charged **Commonly reported bugs** - App kicks users out after multiple mobile deposits - Face ID validation issues **Most requested features** - Bring back the fast balances widget - Improve mobile deposit functionality ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/citizens-bank-and-trust/id1609625789/reviews.md ### 5/5 — Love Citizens Bank & Trust and the app! *2026-04-08* Great hometown bank with friendly staff. The app is easy to use which matters when your my age :) ### 5/5 — Service *2025-09-14* I love banking with Citizens Bank. The service is amazing. You actually get to deal with people and not automated service. ### 5/5 — Convenient and Easy *2025-07-20* A+ ### 5/5 — Good app *2025-03-27* Been banking with them for over a year and best bank I’ve been with so far! There mobile app and fast balances widget come in clutch! Plus I love that I can add the debit card to Apple Pay! 🍕🫔 Update: after the iOS 18 update, they no longer offer the widget, which was so convenient for me to keep up with my expenses. They need to bring this back ASAP. ### 5/5 — Transfers *2024-09-26* This is easy and saves us a lot of trouble. Thank you. ### 5/5 — Love it! *2024-08-20* Love the app. Very easy to navigate. ### 5/5 — Good app *2023-10-14* Been banking with them for over a year and best bank I’ve been with so far! There mobile app and fast balances widget come in clutch! Plus I love that I can add the debit card to Apple Pay! 🍕🫔 ### 1/5 — Very bad the worst l have seen *2023-09-19* Bad App very bad ### 5/5 — Convenient for change *2023-03-01* Thank you to to the creators of the online bankinging ### 1/5 — Disappointed *2022-11-10* 8 months later and my phone app is still awful. I don’t receive email notices for received/approved mobile deposits and emails were my only receipts for our business. Usually after two mobile deposits the app kicks me off. Our business account has been charged $5 monthly since March 21. If they get it removed they just add it to the end of the month. I have reached out numerous times and to my dismay have received nothing so far. ## Frequently asked questions about Citizens Bank and Trust ### What can I do with the Citizens Bank and Trust mobile app? The app allows you to manage your money anytime, anywhere. You can check account balances, search recent transactions, make transfers between your accounts, pay bills, send money to others using Zelle, and deposit checks using your device's camera. It also helps you find nearby branches and ATMs. ### Is the Citizens Bank and Trust mobile app secure? Yes, the app is designed to be fast, secure, and convenient. It offers a secure sign-on experience using Touch ID or Face ID (fingerprint or facial recognition) for enhanced security. ### Who is eligible to use the Citizens Bank and Trust mobile app? The app is available to all Citizens Bank & Trust online banking customers. If you are an existing online banking customer, you can use the mobile app to manage your finances. ### How do I find nearby branches or ATMs? The app includes a 'Locations' feature that allows you to find nearby branches and ATMs using your device's built-in GPS. This makes it easy to access physical banking services when you need them. ### Can I deposit checks using the app? Yes, the app has a 'Deposits' feature that allows you to submit check deposits directly using your device's camera. This eliminates the need to visit a branch or ATM for check deposits. ## Version history (last 5 releases) ### 26.1.0 — 2026-08-20 Contains defect fixes and enhancements. ### 25.2.0 — 2026-04-21 Contains defect fixes and enhancements. ### 25.1.0 — 2026-01-21 Contains defect fixes and enhancements ### 24.2.1 — 2025-06-11 Bug fixes and enhancements. ### 23.1.8 — 2025-04-30 Minor bug fixes and enhancements. ## Apps similar to Citizens Bank and Trust | App | Rating | Price | Category | | --- | --- | --- | --- | | [First Southern State Bank](https://appshunter.io/ios/app/first-southern-state-bank/id1671049862) | 4.8 (1,431) | Free | Finance | | [Citizens Bank & Trust FL](https://appshunter.io/ios/app/citizens-bank-and-trust-fl/id1562870921) | 4.8 (2,284) | Free | Finance | | [Citizens Bank & Trust Company](https://appshunter.io/ios/app/citizens-bank-and-trust-company/id1583275873) | 4.8 (1,160) | Free | Finance | | [Citizens Bank & Trust Co. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*