# Citizens Bank (IN)

> Mobile banking app for managing accounts, paying bills, and locating branches. (iPhone/iPad app by Citizens Bank (IN).)

- Source: https://appshunter.io/ios/app/citizens-bank-in/id541694670 (this page in markdown: same URL + `.md`)
- Developer: [Citizens Bank (IN)](https://appshunter.io/developer/541694673)
- Category: Finance, Productivity
- Price: Free
- Rating: 2.36/5 from 25 App Store ratings · 39 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 121 MB
- Languages: English, Spanish
- Released: 2012-07-14
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citizens-bank-in/id541694670/reviews.md

## What is Citizens Bank (IN)?

Citizens Bank Mobile Banking App allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, and locate ATMs and banking centers with just a touch. Our native app is fast, secure and free. Use your current login information to start banking today.

## Key features

- Check account balances
- Pay bills
- Transfer money
- Locate ATMs
- Locate banking centers

## Recent user reviews (10 of 39)

All indexed reviews: https://appshunter.io/ios/app/citizens-bank-in/id541694670/reviews.md

### 1/5 — More work than it’s worth

*2025-01-25, version 25.6.0*

glitches and causes headaches that don’t need to happen because of awful software design and inefficiency

### 1/5 — Citizens(horrible)

*2024-10-06, version 25.6.0*

Locks you out of your account after 2 failed attempts after forcing you to change your password every month the email it sends you is basically spam,it gives no info besides failed login attempt,no email,no phone number,no help line,no way to reset your password without going out of your way to call the bank privately or having to drive up to your closest bank.One of the most unprofessional and ridiculously coded apps i have ever seen don’t recommend to anyone looking for a easy banking experience.Security questions dont even work half of the time after triple checking they were right with the bank.it told me i was getting my birthday wrong and wouldnt let me log in.I could go on and on about the problems.

### 1/5 — No way

*2023-11-30*

When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing no info whatsoever on the email it locks you out after 1 failed attempt of trying to log in this is one of the worst apps I’ve ever used

### 1/5 — No way

*2023-05-14*

When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing telling me officially that it’s the bank when I try to reset my password it gives me security questions I haven’t even filled out or just says question with no question the app is horrible don’t get it or use it

### 1/5 — This app makes me want to switch banks.

*2021-06-18, version 13.0.2*

This app is absolutely horrible. It always locks me out of my account, which makes it very difficult to keep track of my balance. It even asks security questions that I never even set up. Very frustrating!

### 5/5 — Great app

*2020-11-18, version 12.3.4*

I’ve never used a better app for a bank!

### 1/5 — Completely broken on current iOS

*2020-10-16, version 12.3.0*

Used the app fine for years and now it won’t open beyond the splash screen. Uninstalling the app fixed it for about a day before the same issue started.

### 1/5 — App will not OPEN

*2020-08-05, version 12.3.0*

This app worked pretty well until a month ago, now I cannot open it on my iPhone 6S.  I know I have an older phone, but the phone works great for all my other needs.
This must get fixed quickly or I will have to change banks after 50 years with Citizens.

### 3/5 — Current release not usable

*2020-08-04, version 12.3.0*

The recently updated app does not progress beyond the opening splash screen. It could be that, in supporting newer phones and operating systems, my iPhone 6 lost the app.  Whatever the cause, it needs fixed!

Update:  Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6.

2nd update:  A new version of iOS fixed the issue.  However, mobile deposit function does not work.

### 1/5 — Jdbnsbduduxx

*2020-07-31, version 12.3.0*

Doesn’t work with IPhone 11 please fix

## Frequently asked questions about Citizens Bank (IN)

### What can I do with the Citizens Bank Mobile Banking App?

The app allows you to manage your bank accounts on the go. You can check your balances, pay bills, transfer money between accounts, and easily locate nearby ATMs and banking centers.

### Is the Citizens Bank Mobile Banking App free to use?

Yes, the app is free to download and use. There are no charges associated with downloading or accessing its banking features.

### How do I log in to the mobile banking app?

You can use your current login information that you use for online banking. This ensures a familiar and secure access experience.

### Is the app secure?

Yes, the app is designed to be fast and secure, providing a safe way to manage your banking needs from your mobile device.

## Version history (last 5 releases)

### 26.7.3 — 2025-10-01

• Bug Fixes & Performance Improvements

### 25.8.3 — 2025-01-28

• Bug Fixes & Performance Improvements
• Support for Autobooks Tap to Pay

### 25.6.0 — 2024-09-18

• Bug Fixes & Performance Improvements

### 25.1.1 — 2024-04-19

• Bug Fixes & Performance Improvements

### 24.10.3 — 2023-12-12

• Support for Autobooks Tap to Pay

## Apps similar to Citizens Bank (IN)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CERA Bot](https://appshunter.io/ios/app/cera-bot/id1610341560) | — | Free | Finance |
| [Pague Menos SuperMarket](https://appshunter.io/ios/app/pague-menos-supermarket/id1579949040) | — | Free | Finance |
| [Citizens Bank, N.A. Mobile](https://appshunter.io/ios/app/citizens-bank-na-mobile/id1436223917) | 4.9 (38) | Free | Finance |
| [HBsb Mobile](https://appshunter.io/ios/app/hbsb-mobile/id899149114) | 3.5 (17) | Free | Finance |
| [The Citizens Bank - Mobile](https://appshunter.io/ios/app/the-citizens-bank-mobile/id1411558560) | 2.1 (9) | Free | Finance |
| [Impactfully](https://appshunter.io/ios/app/impactfully/id1620561320) | 5.0 (3) | Free | Finance |

## Related topics

[CITIZENS BANKS IN](https://appshunter.io/ios/topics/citizens-banks-in) · [yes bank fd rates for senior citizens](https://appshunter.io/ios/topics/yes-bank-fd-rates-for-senior-citizens) · [ngp van](https://appshunter.io/ios/topics/ngp-van)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
