# Citizens Bank - MS

> Mobile banking app for managing Citizens Bank accounts, transactions, and payments. (iPhone/iPad app by Citizens Bank MS.)

- Source: https://appshunter.io/ios/app/citizens-bank-ms/id1588178028 (this page in markdown: same URL + `.md`)
- Developer: [Citizens Bank MS](https://appshunter.io/developer/898924159)
- Category: Finance
- Price: Free
- Rating: 4.90/5 from 1,487 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.4 · 172 MB
- Languages: American English, European Spanish
- Released: 2021-10-25
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citizens-bank-ms/id1588178028/reviews.md

## What is Citizens Bank?

Experience the freedom of the Citizens Bank Mobile Banking App! Manage your Citizens Bank account 24/7 using your mobile device. Simply download our app and enroll to start using our Citizens Bank Mobile Banking App and access your account(s).

After your enrollment is complete, you can enjoy quick and easy access to your account(s) anytime, anywhere with the Citizens Bank Mobile Banking App. Our safe, simple and secure app makes it easy to bank on the go and allows you access to the following features:

Access accounts quickly with Touch ID® or Face ID® (Eligible Smartphones Required)

Check account balances

View transactions

Transfer funds internally and externally (limitations may apply)

Enroll and submit Mobile Check Deposits

Enroll in Bill Pay and submit payments (business accounts – fees apply)

Person-to-Person Payments

Enroll in eStatements and view statements

Locate branch and ATM locations

24/7 access to activate, temporarily lock, re-order, or report lost/stolen debit cards

Secure, live-chat with Citizens Bank during our regular banking hours

Enable debit card alerts

**There is no charge for use of Citizens Bank’s Mobile Banking App, but messaging, airtime, and data charges from your wireless carrier may apply.

Member FDIC

## Key features

- Account balance checks
- Transaction viewing
- Fund transfers
- Mobile check deposits
- Bill Pay enrollment
- Person-to-Person payments
- Card management (activate, lock, re-order)
- Live chat support

## What do users think of Citizens Bank?

Overall sentiment: positive

**Pros**

- 👍 Friendly personal service
- 👍 Trustworthy
- 👍 Convenient mobile banking
- 👍 Easy to use app
- 👍 Helpful and dedicated employees

**Cons**

- 🐛 Login issues
- 🐛 Outdated app not updating automatically

**Commonly reported bugs**

- Login screen issues
- Compatibility problems with older devices

**Most requested features**

- Dark mode option
- Improved app syncing and balance updates

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/citizens-bank-ms/id1588178028/reviews.md

### 5/5 — Wonderful

*2026-06-27, version 3.35.0*

Wonderful bank, wonderful web site!!

### 5/5 — Customer Service

*2026-06-12, version 3.35.0*

My Laurel, MS branch has the best ladies and the friendliest service I have ever experienced at any financial institution🥰

### 5/5 — How Did We Function Before App & Mobile Banking

*2026-05-11, version 3.33.0*

Luv Luv online banking I can see all my transactions to verify easier to keep trac and not bother anybody & can do banking on my schedule because I am nt owl now if just had more time i coukd really keep track on my finances

### 5/5 — Seminary Ms Bank

*2025-12-22, version 3.30.0*

Very satisfied with citizens. Been with the bank for a long time. My branch I’n Seminary Ms. is awesome. Thanks for all the help always.

### 5/5 — Awesome bank

*2025-08-29, version 3.26.1*

Awesome app. Very easy to use

### 5/5 — My bank

*2025-03-25, version 3.21.0*

Friendly personal service.  Trustworthy.

### 5/5 — Kim

*2025-01-23, version 3.18.0*

I love the convenience of controlling my account from my cell phone.  I have been very pleased with citizens Bank.

### 5/5 — Mobile deposit

*2023-03-04, version 3.0.0*

Super easy to use- plus no lines on a Saturday morning

### 5/5 — Tyesha W

*2022-09-27, version 2.45.1*

I love everything about citizens bank especially the employees

### 5/5 — Magnolia personnel

*2022-07-08, version 2.42.2*

You are very fortunate to have the people you have working for you in Magnolia. Sandy, Tammy, Donna and your tellers have been a joy to work with. They always have a smile and make me feel like a valued customer. The atmosphere feels good. They have the friendly customer skills that doesn’t come from training, it’s comes from within. They are a championship team.

## Frequently asked questions about Citizens Bank

### What can I do with the Citizens Bank Mobile Banking App?

The app allows you to manage your Citizens Bank accounts 24/7. You can check balances, view transactions, transfer funds internally and externally, deposit checks, pay bills, send person-to-person payments, and manage your debit cards. It also provides access to eStatements and branch/ATM locations.

### Is there a cost to use the Citizens Bank Mobile Banking App?

There is no charge for using the Citizens Bank Mobile Banking App itself. However, your wireless carrier may apply messaging, airtime, and data charges depending on your mobile plan.

### How do I access my accounts securely?

You can access your accounts quickly and securely using Touch ID® or Face ID® if your smartphone is eligible. The app is designed to be safe and simple for banking on the go.

### Can I deposit checks using the app?

Yes, you can enroll in and submit Mobile Check Deposits through the app. This allows you to deposit checks conveniently without visiting a branch.

### What if I lose my debit card?

The app provides 24/7 access to manage your debit card. You can activate a new card, temporarily lock your current card, re-order a replacement, or report a lost or stolen card directly through the app.

## Version history (last 5 releases)

### 3.37.0 — 2026-08-19

Version 3.37.0
• Bug fixes and performance improvements

### 3.36.0 — 2026-07-16

Version 3.36.0
• Bug fixes and performance improvements

### 3.35.0 — 2026-06-09

Version 3.35.0
• Bug fixes and performance improvements

### 3.34.1 — 2026-05-21

Version 3.34.1
• Bug fixes and performance improvements

### 3.34.0 — 2026-05-18

Version 3.34.0
• Bug fixes and performance improvements

## Apps similar to Citizens Bank

| App | Rating | Price | Category |
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| [Citizens Bank Mobile](https://appshunter.io/ios/app/citizens-bank-mobile/id540105822) | 2.8 (33) | Free | Finance |
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| [Citizens Bank Mobile App](https://appshunter.io/ios/app/citizens-bank-mobile-app/id885967542) | 4.6 (722) | Free | Finance |
| [Wellworth Bank Mobile](https://appshunter.io/ios/app/wellworth-bank-mobile/id1540327737) | 4.8 (2,869) | Free | Finance |
| [Citizens National Bank](https://appshunter.io/ios/app/citizens-national-bank/id421563926) | 4.8 (4,661) | Free | Finance |

## Related topics

[citizens independent bank](https://appshunter.io/ios/topics/citizens-independent-bank) · [citizens bank](https://appshunter.io/ios/topics/citizens-bank) · [citizens bank and trust al](https://appshunter.io/ios/topics/citizens-bank-and-trust-al)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*