# Citizens Bank of Ada — user reviews

> 5 indexed App Store user reviews of Citizens Bank of Ada by Citizens Bank of Ada (inc), rated 4.80/5 from 467 ratings.

- Source: https://appshunter.io/ios/app/citizens-bank-of-ada/id1217500339/reviews
- App overview in markdown: https://appshunter.io/ios/app/citizens-bank-of-ada/id1217500339.md
- Rating breakdown: 5★ 419 · 4★ 30 · 3★ 9 · 2★ 2 · 1★ 7

## Most critical reviews (5 lowest-rated)

### 4/5 — Banked here 25 years

*2023-09-29, version 9.10.2*

If you want to be able to talk to a real person for help, open an account at Citizens Bank of Ada. Friendly, helpful staff!

### 5/5 — Citizens is the best

*2024-04-09, version 9.10.2*

Best customer service in town!! Citizens is the best bank in Ada!

### 5/5 — Deposit

*2024-03-11, version 9.10.2*

Citizens is always efficient with my mobile deposits.

### 5/5 — 5 star

*2019-10-19, version 8.0.0*

Excellent customer service. App is easy to maneuver around

### 5/5 — Nice, but finicky

*2019-04-25, version 8.0.0*

It’s nice to be able to do banking on my phone, but this app needs to be deleted and reinstalled every time you change your password, and CitizensAda, makes it mandatory to change it, every 3 months. You cannot simply enter your new password, it won’t accept it, I called customer service, you must reinstall, that’s irritating. Also, even though I have “face recognition” enabled, and “save user ID”, I still have to enter my password every time I login on my phone. I hate that, when traveling or in a hurry, I don’t want to have to enter it, especially when it should work with my Face ID. And, I sometimes can’t remember my password. Wish it were easier to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*