# Citizens Bank of Edmond Mobile — user reviews

> 4 indexed App Store user reviews of Citizens Bank of Edmond Mobile by The Citizens Bank of Edmond, rated 4.90/5 from 334 ratings.

- Source: https://appshunter.io/ios/app/citizens-bank-of-edmond-mobile/id1132317859/reviews
- App overview in markdown: https://appshunter.io/ios/app/citizens-bank-of-edmond-mobile/id1132317859.md
- Rating breakdown: 5★ 307 · 4★ 15 · 3★ 8 · 2★ 2 · 1★ 2

## Most critical reviews (4 lowest-rated)

### 1/5 — Great Bank, Terrible App

*2026-02-27, version 4.0.250800*

I’ve been using this app for 8 years and i don’t think it’s been updated once (other than the addition of a chatbot recently.) The UI is slow, laggy, and overall poorly designed. Logging in is a nightmare- 60% of the time i am greeted with an infinite “logging on” bar after signing in and seeing the home page of the app flash for half a second on the screen. This is a terrible user experience in the modern era of online banking services.

### 3/5 — Update made the app weird to move around.

*2020-07-19, version 3.0.5604*

I don’t like the new app because it will say I have money available and then disappears for days. Which never happened in the new app

### 5/5 — Customer service

*2020-08-12, version 3.0.5604*

Citizens bank has great customer service!
A bank that actually answers when you call!

### 5/5 — Cutomer service!

*2020-05-07, version 2.16.1*

The best!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*