# Citizens Bank of Kentucky > Mobile banking app for account management, fund transfers, and bill payments. (iPhone/iPad app by Citizens Bank of Kentucky, Inc..) - Source: https://appshunter.io/ios/app/citizens-bank-of-kentucky/id555798558 (this page in markdown: same URL + `.md`) - Developer: [Citizens Bank of Kentucky, Inc.](https://appshunter.io/developer/551752892) - Category: Finance, Business - Price: Free - Rating: 2.68/5 from 53 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 14.1 · 131 MB - Languages: English, Spanish - Released: 2012-08-29 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/citizens-bank-of-kentucky/id555798558/reviews.md ## What is Citizens Bank of Kentucky? With Citizens Bank of Kentucky’s Mobile Banking App you can safely and securely access your accounts anytime, anywhere. Our mobile app is FREE and allows you to: • View your balance • View account activity • Transfer funds • Deposit Checks with your phone's camera • Pay bills • Turn your debit card on/off • Login with a PIN • Save Username • Locate a branch or ATM • Contact our Customer Service Security Security is our priority. Rest assured that your private information is kept safe! Contact Us You can contact us at 1-866-462-2265 if you have any questions about the CBK Mobile App or the self-service registration process. ## Key features - View account balance - View account activity - Transfer funds - Deposit checks - Pay bills - Turn debit card on/off - Locate branches/ATMs ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/citizens-bank-of-kentucky/id555798558/reviews.md ### 1/5 — Too many bugs *2024-11-06, version 25.6.0* I’ve had to delete and download multiple times. Always issues when the dreaded password reset occurs. No other app I deal with gives me this much trouble. ### 1/5 — Lacking *2022-03-17, version 15.1.2* This is the most behind the times company we’ve dealt with. They do not have a dependable online service. Makes me change my password every single time I attempt to log on..as if I didn’t know my moms middle name. They don’t allow linking accounts to Experian account so that you could build credit, to maybe get a loan with them. Lol what a way to gain business. Looking at other bank options today. ### 1/5 — Not saying a correct amount *2021-10-15, version 15.1.2* Will say one amount for a split second then suddenly change we never know how much we have in the bank anymore this app is so glitchy my husband and I have grown to absolutely hate this app. ### 2/5 — Needs improvements *2021-03-25, version 12.3.4* I hate having to change my password every month and why is it always telling you that your security questions are incorrect I know my middle name and I k ow my oldest siblings birthday but according to your app I’m wrong find it very frustrating ### 1/5 — Horrible banking app *2021-03-10, version 12.3.4* I get locked out at least once every other month I have Face ID on and it still says invalid user credentials I put in the correct user name and password still says invalid user credentials I call the bank and it takes 2 or 3 times for them to reset I’m about done with citizens if they can’t get this corrected why would I trust them with my money ### 1/5 — Won’t load *2020-11-15, version 12.3.4* I legit have to delete the app to get my stuff to load ### 1/5 — Loading issue *2020-10-23, version 12.3.3* When opening the app it will not load! I have deleted and reinstalled and it still will not load! ### 1/5 — Please help!! *2020-10-16, version 12.3.0* Will not load!!! Would be a great app if it would just load! ### 1/5 — App will not open *2020-10-15, version 12.3.0* Can you please fix your app it will not load it just pops up a grey spinning circle and never loads ### 2/5 — Loading *2020-10-08, version 12.3.0* Will not load !!! ## Frequently asked questions about Citizens Bank of Kentucky ### What can I do with the Citizens Bank of Kentucky mobile app? The app allows you to securely access your accounts anytime, anywhere. You can view your balance and account activity, transfer funds between accounts, deposit checks using your phone's camera, and pay bills. It also offers features like turning your debit card on or off and locating branches or ATMs. ### Is the Citizens Bank of Kentucky mobile app free to use? Yes, the mobile app is completely free to download and use. There are no charges associated with accessing your accounts or performing transactions through the app. ### How secure is the Citizens Bank of Kentucky mobile app? Security is a top priority for the app. It ensures that your private information is kept safe and secure. Features like PIN login and the ability to turn your debit card on/off contribute to enhanced security for your accounts. ### Can I deposit checks using the app? Yes, you can conveniently deposit checks directly through the app using your phone's camera. This eliminates the need to visit a branch or ATM for check deposits. ### What if I have questions about the app? If you have any questions about the CBK Mobile App or the self-service registration process, you can contact their Customer Service directly at 1-866-462-2265. ## Version history (last 5 releases) ### 26.7.3 — 2025-09-24 • Bug Fixes & Performance Improvements ### 25.16.0 — 2025-03-15 • Bug Fixes & Performance Improvements ### 25.15.0 — 2025-03-12 • Bug Fixes & Performance Improvements ### 25.6.0 — 2024-08-28 • Bug Fixes & Performance Improvements ### 25.1.1 — 2024-04-22 • Bug Fixes & Performance Improvements ## Apps similar to Citizens Bank of Kentucky | App | Rating | Price | Category | | --- | --- | --- | --- | | [Bonvenu Mobile](https://appshunter.io/ios/app/bonvenu-mobile/id1482135993) | 4.9 (121) | Free | Finance | | [MCCU KY](https://appshunter.io/ios/app/mccu-ky/id6451216708) | 4.8 (1,798) | Free | Finance | | [FNB Grayson Online](https://appshunter.io/ios/app/fnb-grayson-online/id1581670848) | 4.8 (580) | Free | Finance | | [CNB Mobile Bank](https://appshunter.io/ios/app/cnb-mobile-bank/id1084903168) | 4.8 (26,326) | Free | Finance | | [Citizens Bank - MS](https://appshunter.io/ios/app/citizens-bank-ms/id1588178028) | 4.9 (1,421) | Free | Finance | | [CTBI Mobile](https://appshunter.io/ios/app/ctbi-mobile/id471892422) | 4.9 (12,531) | Free | Finance | ## Related topics [citizens bank of kentucky](https://appshunter.io/ios/topics/citizens-bank-of-kentucky) · [bonvenu](https://appshunter.io/ios/topics/bonvenu) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*