# Citizens Bank of WV Mobile

> Mobile banking app for managing accounts, payments, and finding locations. (iPhone/iPad app by Citizens Bank of West Virginia, Inc..)

- Source: https://appshunter.io/ios/app/citizens-bank-of-wv-mobile/id1096635326 (this page in markdown: same URL + `.md`)
- Developer: [Citizens Bank of West Virginia, Inc.](https://appshunter.io/developer/1096635323)
- Category: Finance
- Price: Free
- Rating: 2.42/5 from 24 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 129 MB
- Languages: English, Spanish
- Released: 2016-04-05
- Data updated: 2026-06-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citizens-bank-of-wv-mobile/id1096635326/reviews.md

## What is Citizens Bank of WV Mobile?

Citizens Mobile is a safe, secure, and free* service to access your accounts from anywhere, anytime.   

MANAGE YOUR ACCOUNTS 
•    View account balances
•    Check account history
•    Transfer funds between eligible accounts
•    See if a check or debit card transaction has cleared your account
•    Receive text alerts for certain transactions on your accounts such as low balances and cleared checks
•    Deposit Checks


PAY BILLS & SEND MONEY TO VIRTUALLY ANYONE 
•    Pay bills to existing payees
•    Send money and receive money electronically without having to share private account information using P2P located within the Move Money section.

LOCATION FINDER
•    Find the nearest Citizens Bank of WV office and ATM locations
 
To gain access to your account information from your mobile device, you must be enrolled in Online Banking. Mobile Banking features the same level of security as our Online Banking. For more information, contact us at 800.797.5790 or go to citizenswv.com to enroll.  
 
*Standard mobile web fees may apply. Please contact your mobile carrier for more information.
 Citizens Bank of West Virginia.  Member FDIC.

## Key features

- View account balances
- Check account history
- Transfer funds
- Deposit checks
- Pay bills
- Send/receive money
- Find ATM/branch locations

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/citizens-bank-of-wv-mobile/id1096635326/reviews.md

### 1/5 — Laura

*2023-08-15*

Not working! Agree that this hasn’t worked now for over a week!!!

### 1/5 — Worse banking app I have ever used

*2022-10-31*

Absolutely the worst crap I have ever seen for an app. Pathetic. Costumer service is nice, if is wasn’t for them I would give it a negative rating.

### 1/5 — App is good when it works but awful when it doesn’t

*2020-10-13*

The app great when it works but now about 1 month after installing the app goes to the citizens splash screen and soft locks you then hAve to go to home then reopen to find that it doesn’t fix the problem now instead of easily checking my account through the app I have to go into the internet and check it that way

### 1/5 — Quite simply ..doesn’t work

*2020-09-28*

Worked fine before the big upgrade now I have to go through the website to access the app...not to mention transferring money from one account to the other is no simply task! Horrible app!

### 1/5 — Stopped working

*2020-08-18*

No longer works since the last update

### 3/5 — App

*2020-08-12*

Ever sense the upgrade the app hardly ever comes on! Very frustrating

### 5/5 — Awesome app

*2020-06-30*

Awesome upgrade with cool new features!

### 1/5 — New Upgrade is horrible!

*2020-06-28*

Do not like the new upgrade!  My app hardly works now and seriously do not like anything about the new upgrade!  Can not name any of my accounts or bill accounts!  Hate it! You really need to fix this junky version!!!  My app will never open!!! Only shows blue screen

### 5/5 — Mobile

*2019-01-14*

Great mobile service!!!

### 2/5 — Mobile Deposit

*2018-01-02*

The mobile deposit won’t show up on my app, so therefore I can not deposit money to pay bills...

## Frequently asked questions about Citizens Bank of WV Mobile

### How do I access my accounts with Citizens Bank WV Mobile?

To access your account information, you must be enrolled in Online Banking. Mobile Banking offers the same security as Online Banking. You can enroll by contacting Citizens Bank of WV at 800.797.5790 or visiting citizenswv.com.

### Is Citizens Bank WV Mobile secure?

Yes, Citizens Bank WV Mobile is a safe and secure service. It features the same level of security as the bank's Online Banking platform to protect your financial information.

### What transactions can I perform with Citizens Bank WV Mobile?

You can view account balances and history, transfer funds between eligible accounts, deposit checks, pay bills to existing payees, and send or receive money electronically.

### Can I deposit checks using Citizens Bank WV Mobile?

Yes, the app allows you to deposit checks directly from your mobile device, providing a convenient way to manage your funds without visiting a branch.

### How do I find Citizens Bank of WV locations?

The app includes a location finder feature that helps you find the nearest Citizens Bank of WV office and ATM locations, making it easy to access physical banking services.

### Does Citizens Bank WV Mobile have ads?

No, this application does not contain advertisements. It is a free service provided by Citizens Bank of WV.

### What devices are supported by Citizens Bank WV Mobile?

Citizens Bank WV Mobile is supported on a range of Apple devices, including iPhone, iPad, and iPod. It is also available for Apple Watch.

### How often is Citizens Bank WV Mobile updated?

The latest version of Citizens Bank WV Mobile is 26.7.3, and it was last updated on October 1, 2025. Updates typically occur to improve security and add new features.

## Version history (last 5 releases)

### 26.7.3 — 2025-10-01

• Bug Fixes & Performance Improvements

### 25.8.3 — 2025-01-28

• Bug Fixes & Performance Improvements
• Support for Autobooks Tap to Pay

### 25.6.0 — 2024-09-17

• Bug Fixes & Performance Improvements

### 25.1.1 — 2024-04-11

• Bug Fixes & Performance Improvements

### 24.10.3 — 2024-02-21

• Support for Autobooks Tap to Pay

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| App | Rating | Price | Category |
| --- | --- | --- | --- |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*
