# Citizens Bank-WI — user reviews

> 12 indexed App Store user reviews of Citizens Bank by Citizens Bank WI, rated 4.80/5 from 1,810 ratings.

- Source: https://appshunter.io/ios/app/citizens-bank-wi/id1534898212/reviews
- App overview in markdown: https://appshunter.io/ios/app/citizens-bank-wi/id1534898212.md
- Rating breakdown: 5★ 1,601 · 4★ 121 · 3★ 28 · 2★ 15 · 1★ 45

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even open app

*2026-06-22, version 3.35.0*

After the last update, I can’t even open the app anymore.

### 1/5 — Mobile deposit pain in the a s s

*2023-08-27, version 3.5.0*

I got a mobile deposit declined because I didn’t write “for mobile deposit only to citizens bank” on the back of the check. My other banks don’t require this. I even checked a box on the back of the check that indicates it was only for mobile deposit.

### 1/5 — Meh

*2023-07-25, version 3.4.0*

Subpar bank and service

### 3/5 — Monthly payments

*2024-04-20, version 3.11.2*

Would not let me schedule monthly payment

### 5/5 — Top-notch banking app

*2026-04-20, version 3.33.0*

Fast loading, easy to use, great features

### 5/5 — Outstanding

*2025-11-04, version 3.28.0*

A better app design could not be accomplished.  This Citizens Bank app is so simple to use, and offers so many great services/features.  Whomever put this together, really knows their stuff!

### 5/5 — App and Service at Citizens Bank

*2025-04-04, version 3.21.0*

My husband and Inhave banked at numerous banks and we love the small town, personal relationship that we get at Citizens Bank.  

In addition to their great service in their branches, their app is better than any other banks app that we have used.

Thank you for all that you offer the community!

Jeff and Marla Anderson

### 5/5 — Great app

*2025-03-08, version 3.20.0*

Fast loading, easy to use, like the colors

### 5/5 — Great Bank and App!

*2023-05-19*

Citizens Bank is wonderful and the app works great. It’s convenient to be able to access my information on the go. All the typical features you’d expect are there such as customizable alerts and dashboard. It’s also worth mentioning they have in app chat and the representatives are actually very helpful, kind and they respond in a timely manner.

### 5/5 — Owner of RONGO Trucking Inc

*2022-11-06, version 2.47.0*

Very pleasurable experience doing everyday banking tasks. The staff at the East Troy branch in Piggly Wiggly is especially nice to me and great to work with,
                Thanks everyone,
            Ronald G Pyne (Owner)

## Most praised reviews (2 highest-rated)

### 5/5 — User friendly

*2021-07-08, version 2.31.1*

I love the new app! So much easier to navigate, clean look, nice upgraded functionality.

### 5/5 — So good!

*2021-03-13, version 2.28.0*

Love the new app! Works great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*