# Citizens Federal Credit Union — user reviews

> 3 indexed App Store user reviews of Citizens Federal Credit Union by Citizens Federal Credit Union, rated 4.80/5 from 181 ratings.

- Source: https://appshunter.io/ios/app/citizens-federal-credit-union/id987490994/reviews
- App overview in markdown: https://appshunter.io/ios/app/citizens-federal-credit-union/id987490994.md
- Rating breakdown: 5★ 159 · 4★ 13 · 3★ 2 · 2★ 4 · 1★ 3

## Most critical reviews (3 lowest-rated)

### 2/5 — Loan Payment Frustration

*2026-03-11*

This app is so frustrating. You can’t pay a vehicle loan through the app without a Citizens checking account. I have to hunt for my loan account number, go to the website through browser, and pay as a guest with the account number. I did not want to finance through them but was haggled into it by a car salesman (who probably got a commission off of it) and I regret not going with my bank every time I have to navigate making my payment!

**Developer response:** Hello, you can pay a vehicle loan using an external account directly in the app. We need to load the information, and you'll be able to do that when you want. We can even set it up to auto-draft if you wish. Please contact Jim at 432-267-6373, x503. Thank you!

### 2/5 — Average Banking app

*2018-06-13*

This app is fine if you want to check balances and such, but you cannot do remote deposits using it, like you can with most other banking apps.

**Developer response:** Hey Lishane1! You should be able to do remote deposits now. We added that feature a few years ago!

### 5/5 — New Features

*2015-05-07*

This is much better app than previous version.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*