# Citizens — Empowering local heroes!

> Community issue reporting and civic engagement platform. (iPhone/iPad app by Grajdanite Ltd.)

- Source: https://appshunter.io/ios/app/citizens/id1438204522 (this page in markdown: same URL + `.md`)
- Developer: [Grajdanite Ltd](https://appshunter.io/developer/930663840)
- Category: Social Networking, Photo & Video
- Price: Free
- Rating: 2.60/5 from 43 App Store ratings · 28 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 68 MB
- Languages: American English, Bulgarian, Romanian
- Released: 2018-10-08
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citizens/id1438204522/reviews.md

## What is Citizens?

Become a local hero. Let your voice be heard. Identify and report issues in your community. Join others and build better cities together.

The Citizens app is a quick way to report local issues from your phone in 4 easy steps:

1. See a problem.
2. Take a picture.
3. Report the issue.
4. Stay informed.

Once you submit an issue, the app sends your report to the appropriate local administration for resolution. You can track progress and receive updates directly in the app. Citizens ensures your voice will be heard by sending reminders and escalating issues when needed.

You can also engage with others and build a community of thoughtful and committed citizens who support each other. Use the app to gain insights and make informed decisions.

Citizens encourages and empowers polite and responsible citizenship through technology and mutual accountability. Download the Citizens app where local heroes can build better neighbourhoods, communities and cities! 

Like us on Facebook ( https://www.facebook.com/grajdanite/ )

https://www.grajdanite.bg/

## Key features

- Report local issues with photos
- Track issue resolution progress
- Receive updates and notifications
- Engage with community members
- Gain community insights
- Escalate unresolved issues

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/citizens/id1438204522/reviews.md

### 1/5 — If I could give this zero stars I would

*2022-04-25*

NOT HELPFUL! I keep trying to put my location and city but it keeps showing me things from bulgaria?!?

### 1/5 — Unusable App

*2022-03-26*

I have tried updating my city. For some reason all I’m seeing are posts from Bulgaria. The search is unavailable, making it impossible to update location.

### 1/5 — Doesn’t work

*2022-01-17, version 6.0.3*

I just made a account and I wouldn’t let me upload my city, I live in the US and it was giving me the UK reports. I tried to delete my account and it wouldn’t let me do it, so I just deleted the app then

### 1/5 — App doesn’t work

*2021-12-24*

This app doesn’t even work.  The minute you download a message says “Ups something went wrong”.  When you try to add your address a message saying can not load results is displayed continuously.  It’s useless.  It’s worth 0 stars but I had no choice but to at least give it a 1 star.

### 1/5 — Garbage

*2021-12-18, version 6.0.3*

Worthless

### 1/5 — Ineffective

*2021-11-22*

Not able to enter my address. Not helpful so deleted the app

### 1/5 — This app is stupid

*2021-10-28*

It doesn’t even work for anything. It won’t pick up my city or any other city in America. This is probably a scam from the Bulgarians because that’s the only city it goes to.

### 1/5 — I don’t live in Russia

*2021-04-02*

I have installed and deleted a few times, it won’t register my address, I live in the gables and to make matters worse when I installed I now live in Russia. I don’t like the cold .

### 1/5 — App doesnt respond/ show my area.

*2021-03-10*

I have tried numerous times to update my address, I live in Los Angeles and the settings every have my correct address, but the map and reports are only showing for a random city in the middle of Bulgaria. I reset the app, connected to different wifi spots, signed back in and out, updated the correct address, but still doesnt show me anything related to my area, not even close. This app belongs in the trash.

### 1/5 — Won’t search address

*2021-02-23*

This app doesn’t work from start. Won’t search any addresses so I can’t input mine.

## Frequently asked questions about Citizens

### What does the Citizens app do?

The Citizens app allows you to identify and report local issues in your community. You can submit reports with photos, track the progress of resolutions, and stay informed about updates. It also facilitates community engagement and encourages responsible citizenship.

### How do I report an issue?

Reporting an issue is a simple four-step process. First, identify a problem. Second, take a picture of it. Third, report the issue through the app. Finally, stay informed about its progress and resolution.

### Is the Citizens app free to use?

Yes, the Citizens app is free to download and use. The provided information indicates no in-app purchases or advertisements, suggesting a completely free experience for users.

### Who is the target audience for this app?

This app is designed for residents who are interested in improving their local communities. It's for individuals who want to voice concerns, report problems, and actively participate in civic engagement to build better neighborhoods and cities.

### Can I track the status of my reported issues?

Yes, you can track the progress of your reported issues directly within the app. Once submitted, your report is sent to the appropriate local administration, and you will receive updates and notifications on its resolution status.

## Version history (last 2 releases)

### 6.0.3 — 2019-01-04

Bug fixes and design improvements

### 6.0.2 — 2018-10-07

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*