# Citizens — user reviews

> 28 indexed App Store user reviews of Citizens by Grajdanite Ltd, rated 2.60/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/citizens/id1438204522/reviews
- App overview in markdown: https://appshunter.io/ios/app/citizens/id1438204522.md
- Rating breakdown: 5★ 16 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 25

## Newest reviews (8 of 28)

### 1/5 — can't even save my location. useless

*2020-06-08, version 6.0.3*

as the title suggests. i can't even save my location. useless app.

### 1/5 — DON’T DOWNLOAD ITS A SCAM

*2020-06-01*

I signed up, it won’t access my location or let me enter in my local, rendering itself useless. Then it won’t let me delete my account or edit it at all. So they just are holding my phone number and email hostage and will never let me delete it or give me the service I signed up for.

### 1/5 — Huh

*2020-05-18*

What is this supposed to be, a shameless ripoff of Citizen? The only difference is that Citizen works while this does not, at least here in the United States.

### 1/5 — Doesn’t work...

*2019-08-26, version 6.0.3*

Registration is first of all a pain.
Uploading from gallery is impossible - the app doesn’t request access to photo but crashes instead, after granting access it still crashed when uploading a photo.
Limited time frame on when an issue can be reported. And best of all 90% of all user submitted violations in my area are ignored by local authorities... sooo yah pretty much not a single bit of intended functionality is working as planned - if I wanted to upload short videos or upload photos straight from camera I’d just use Instagram

### 1/5 — Can’t even register

*2019-05-13*

Every time Ive tried to register on this app it gives me the error “invalid session token”! Tried 6 times and it doesn’t work! Weak application! Weak process!

### 5/5 — Finally...

*2018-10-22*

This is such a great way for a community to see problems collectively and collaborate to build and improve itself 

Who hasn’t seen a potholes go unnoticed and not fixed
 or roads that have been left unmended

### 5/5 — Fun app that also helps our community

*2018-10-17*

I love this app! It’s all about making our community better by taking action and making our opinions heard and seen.

### 5/5 — Extremely promising; hoping it picks up in the US

*2018-10-17, version 6.0.2*

Citizens does for local neighborhood safety what Waze does for driving:

In the same way that Waze lets you place alerts/notifications for your fellow drivers re: things like police presence; potholes; roadkill; etc, imagine a similar thing, but for neighborhoods, where you can drop alerts/notifications for your fellow citizens re: things like:

- illegal parking (you can input license plate)
- road violations
- dangerous animals
- homeless person in danger
- malfunctioning city utilities like lights, water, etc
- illegal dumping 
- broken playground equipment 
- noise 
- road rage (again, with license plate reporting) 
- air pollution
- bullying
- sidewalk issues

Etc etc.

The cool thing is, once you drop an alert for something, you can track its progress to see whether it's being remedied (or not). Presumably it can notify the appropriate authorities / agencies.

Obviously it's a new app, so when I selected SF there wasn't any activity to speak of yet. I think they literally just (soft) launched. So don't be disappointed when you see an empty newsfeed.

If you’re familiar with NextDoor, think of this as the logical compliment to ND’s feature that lets you report crime & suspicious activity; this is a vastly better implementation.

PS. A really cool feature: In your personal profile settings, you can input up to 3 vehicle license plates: This way, if somebody files a report against you (because they can report your license plate!), you can apologize and have the report removed! Very cool.

## Most critical reviews (10 lowest-rated)

### 1/5 — If I could give this zero stars I would

*2022-04-25*

NOT HELPFUL! I keep trying to put my location and city but it keeps showing me things from bulgaria?!?

### 1/5 — Unusable App

*2022-03-26*

I have tried updating my city. For some reason all I’m seeing are posts from Bulgaria. The search is unavailable, making it impossible to update location.

### 1/5 — Doesn’t work

*2022-01-17, version 6.0.3*

I just made a account and I wouldn’t let me upload my city, I live in the US and it was giving me the UK reports. I tried to delete my account and it wouldn’t let me do it, so I just deleted the app then

### 1/5 — App doesn’t work

*2021-12-24*

This app doesn’t even work.  The minute you download a message says “Ups something went wrong”.  When you try to add your address a message saying can not load results is displayed continuously.  It’s useless.  It’s worth 0 stars but I had no choice but to at least give it a 1 star.

### 1/5 — Garbage

*2021-12-18, version 6.0.3*

Worthless

### 1/5 — Ineffective

*2021-11-22*

Not able to enter my address. Not helpful so deleted the app

### 1/5 — This app is stupid

*2021-10-28*

It doesn’t even work for anything. It won’t pick up my city or any other city in America. This is probably a scam from the Bulgarians because that’s the only city it goes to.

### 1/5 — I don’t live in Russia

*2021-04-02*

I have installed and deleted a few times, it won’t register my address, I live in the gables and to make matters worse when I installed I now live in Russia. I don’t like the cold .

### 1/5 — App doesnt respond/ show my area.

*2021-03-10*

I have tried numerous times to update my address, I live in Los Angeles and the settings every have my correct address, but the map and reports are only showing for a random city in the middle of Bulgaria. I reset the app, connected to different wifi spots, signed back in and out, updated the correct address, but still doesnt show me anything related to my area, not even close. This app belongs in the trash.

### 1/5 — Won’t search address

*2021-02-23*

This app doesn’t work from start. Won’t search any addresses so I can’t input mine.

## Most praised reviews (10 highest-rated)

### 5/5 — Best social responsibility app

*2019-08-06, version 6.0.3*

It is an app that contributes heavily to making us a better society. Great idea!

### 5/5 — Lovely

*2019-07-18, version 6.0.3*

This app is amazing! It helped me resolve an issue that’s been bothering my cousin for years!!! Great work guys, keep it up!

### 5/5 — Great step forward

*2018-11-07*

Wow, really love this concept! Makes me feel empowered. Thank you for creating it, it’s a great step into the right direction for all of us.

### 5/5 — Amazing

*2018-10-31*

I love how this app is focused on bringing communities together to improve issues and build a better place for everyone!

### 5/5 — A must have app!!!

*2018-10-26*

This is a break through app that is changing the way Bulgaria’s law is enforced helping citizens everywhere!!! We all need such an app in every country! A break through app! Everyone should have it!

### 5/5 — Excellent!  Would love to see it catch on!

*2018-10-25*

Fantastic concept.  A friend in Bulgaria shared this app with me, and while there isn’t anyone using it yet in my part of the United States, I hope it catches on.  It’s very well built, easy to navigate, and the concept behind it would make a tremendous impact on both big cities and small towns.

### 5/5 — A must-have app if you want to be socially involved in every facet of your life.

*2018-10-23*

Awesome social issue reporting app - making social issue reporting quick and easy.

### 5/5 — Great idea

*2018-10-23*

Very promising app that can help people make their local communities better for everyone.

### 5/5 — Really well-done and worthwhile

*2018-10-22*

This app has a ton of potential to create transparency in how city governments go about improving the lives of people around the U.S. What I like is that it’s action-oriented and public, so citizens throughout any city can see what’s going on and so reports/complaints don’t just fall into a black hole.

City governments should definitely see the utility of this app for creating greater efficiency in their public services!

### 5/5 — Revolutionary Concept

*2018-10-22*

Excited by Citizen’s mission, empowering individuals to solve issues within their local communities. 

Great work! Clean UI, easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
