# Citrix Workspace

> Unified access to work apps, desktops, and files for remote productivity. (iPhone/iPad app by Citrix Systems, Inc..)

- Source: https://appshunter.io/ios/app/citrix-workspace/id363501921 (this page in markdown: same URL + `.md`)
- Developer: [Citrix Systems, Inc.](https://appshunter.io/developer/402844564)
- Category: Business, Productivity
- Price: Free
- Rating: 4.33/5 from 6,383 App Store ratings · 570 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 104 MB
- Languages: Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Chinese and 2 more
- Released: 2010-04-01
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citrix-workspace/id363501921/reviews.md

## What is Citrix Workspace?

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.

HOW TO USE CITRIX Workspace app
1.   Open Citrix Workspace app and tap on Get Started.
2.   Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3.   Enter your  User Name and Password.
4.   Select the applications you want to use.
5.   For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6.   For Deleting/Editing Account already added navigate to Settings and tap on the Store.

HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:

Option 1
1.   Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'.
2.   Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow.
3.   Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email.
4.   Send the email to your company's IT support team.

Option 2
1.   In the App Store, go to Citrix Workspace
2.   Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3.   This launches the Citrix support forum where you can review reported issues OR
4.   To report issues, tap the menu icon and create an account first.

## Key features

- Access SaaS and web apps
- Access mobile apps
- Access virtual apps and desktops
- Access files
- Work from any device
- Report issues to IT

## What do users think of Citrix Workspace?

Overall sentiment: negative

**Pros**

- 🚀 Works great on iPad
- 👍 Reliable and consistent
- 🚀 Fast and responsive
- 🚀 Convenient remote access

**Cons**

- 🐛 Buggy and unstable
- 🐛 Freezes and crashes frequently
- 🐛 Keyboard and mouse issues
- 🐛 Compatibility problems with new devices
- 🐛 Unreliable login and authentication

**Commonly reported bugs**

- Cursor position issues when zoomed in
- Keyboard shortcuts not working properly
- Frequent disconnections and login failures
- Incompatibility with iOS 13 and newer

**Most requested features**

- Full mouse and trackpad support
- Improved keyboard integration
- Better external display support
- Microphone and camera access

## Recent user reviews (10 of 570)

All indexed reviews: https://appshunter.io/ios/app/citrix-workspace/id363501921/reviews.md

### 5/5 — MD

*2026-06-19, version 26.3.10*

Amazing app

### 2/5 — Please Restore Auto-Rotation

*2026-06-15*

This app used to automatically rotate with my phone, allowing me to use it comfortably in either portrait or landscape mode. At some point after an update, the orientation became permanently locked to landscape, and it has remained that way ever since.

For me, this change has made the app significantly less usable. Many websites and applications are difficult to navigate in a forced landscape view, especially on a phone. What was once a flexible and functional mobile experience now feels unnecessarily restricted.

What’s most frustrating is that I reported this issue and provided feedback quite some time ago, yet nothing has changed. It appears that portrait mode support was either removed or broken, and users who relied on it have been left without a solution.

If this was an intentional design decision, I strongly encourage the developers to reconsider it. At the very least, users should have the option to choose whether the app follows their device’s orientation settings. Until then, the mobile experience remains far more cumbersome than it used to be.

### 5/5 — A LOT better

*2026-06-08, version 26.3.10*

More stable then in the past and now gets an excellent rating from me. Not sure why this App interferes with my Bluetooth connection due to this App has no sound?

### 1/5 — Update not working

*2026-06-07, version 26.3.10*

They updated the app and now my applications won’t load. Been like that for a week now

### 1/5 — Issue

*2026-05-22, version 26.3.0*

Not able to download

### 5/5 — Excelente

*2026-04-05, version 26.3.0*

Muy útil, funcional y efectiva para conectarte a escritorio remoto.

### 1/5 — Breaking the app every other day

*2026-04-02, version 26.3.0*

They updated the app so it worked for about a week but now it’s not working again. I don’t know if app development is right for these developers, since the one purpose the app has, it launch .Ica files, it is incapable of doing. This is unacceptable for a major company. If I could give 0 stars, I would. Absolutely awful work.

### 5/5 — Nota 10

*2026-03-30, version 26.3.0*

Ajuda a resolver problemas

### 5/5 — More Stable than Site Manager

*2026-03-20, version 26.3.0*

This APP is better than operating SM on office computer

### 4/5 — Was working great until it wasn’t

*2026-03-19, version 26.3.0*

Please fix the launch failure: failed to retrieve ICA error. I keep hoping the updates will address this error, but no. My colleagues have this error too.

## Frequently asked questions about Citrix Workspace

### What does Citrix Workspace do?

Citrix Workspace provides a unified platform to access your company's SaaS, web apps, mobile apps, files, and virtual desktops. It allows you to work productively from any device, anywhere, as if you were in the office.

### How do I get started with Citrix Workspace?

To get started, open the Citrix Workspace app and tap 'Get Started'. You will then need to enter your server or email address, followed by your user name and password, as instructed by your IT department.

### Is Citrix Workspace free to use?

The Citrix Workspace app itself is free to download and use. However, access to its features and services is dependent on your company's IT infrastructure and licensing, which is managed by your employer.

### What devices is Citrix Workspace compatible with?

The app is designed to allow you to work on your favorite device. This implies compatibility with a wide range of devices, including mobile phones, tablets, and computers, enabling you to be productive on the go.

### How can I report an issue with the app?

If you encounter an issue, you should first contact your company's IT support team. You can also report issues directly through the app by going to Settings > Report Issue, or by visiting the Citrix support forum via the App Store reviews section.

## Version history (last 5 releases)

### 26.7.0 — 2026-08-27

Improved In-Session Toolbar functionality, 
Simplified resolution functionality, 
Enhanced audio (Playback) with EDT Lossy and minor bug fixes.

### 26.3.10 — 2026-06-03

Minor bug fixes

### 26.3.0 — 2026-03-12

Always on Tracing (AOT) log collection,
EDT lossy for DTLS (Secure HDX) connections,
GACS & MDM controlled Disconnect & Reconnect experience(Technical Preview),
Menu bar support and soft keyboard enhancements for iOS 26, & Minor bug fixes.

### 25.11.0 — 2026-01-27

Integration of deviceTrust,
Improved Session Timeout and reconnect experience-Technical Preview,
Enhanced on-screen keyboard experience and 
General bug fixes.

### 25.9.0 — 2025-12-11

Enhanced troubleshooting with Citrix Troubleshoot Connection,
Support for landscape mode on iPhone,
Improved Caps Lock synchronization for external keyboards,
Enhanced desktop launch experience and
general bug fixes

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## More apps by Citrix Systems, Inc.

- [Citrix Secure Hub](https://appshunter.io/ios/app/citrix-secure-hub/id434682528)
- [CR01](https://appshunter.io/ios/app/cr01/id625155770)
- [Citrix Files for Intune](https://appshunter.io/ios/app/citrix-files-for-intune/id1056495502)
- [ScanDirect for XenMobile](https://appshunter.io/ios/app/scandirect-for-xenmobile/id1152493460)
- [Citrix Secure Mail](https://appshunter.io/ios/app/citrix-secure-mail/id1155203964)

All apps by Citrix Systems, Inc.: https://appshunter.io/developer/402844564

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*