# Citrix Workspace — user reviews > 570 indexed App Store user reviews of Citrix Workspace by Citrix Systems, Inc., rated 4.33/5 from 6,383 ratings. - Source: https://appshunter.io/ios/app/citrix-workspace/id363501921/reviews - App overview in markdown: https://appshunter.io/ios/app/citrix-workspace/id363501921.md - Rating breakdown: 5★ 4,165 · 4★ 1,305 · 3★ 257 · 2★ 142 · 1★ 514 ## What do users think of Citrix Workspace? Overall sentiment: negative **Pros** - 🚀 Works great on iPad - 👍 Reliable and consistent - 🚀 Fast and responsive - 🚀 Convenient remote access **Cons** - 🐛 Buggy and unstable - 🐛 Freezes and crashes frequently - 🐛 Keyboard and mouse issues - 🐛 Compatibility problems with new devices - 🐛 Unreliable login and authentication **Commonly reported bugs** - Cursor position issues when zoomed in - Keyboard shortcuts not working properly - Frequent disconnections and login failures - Incompatibility with iOS 13 and newer **Most requested features** - Full mouse and trackpad support - Improved keyboard integration - Better external display support - Microphone and camera access ## Newest reviews (12 of 570) ### 2/5 — Please Restore Auto-Rotation *2026-06-15* This app used to automatically rotate with my phone, allowing me to use it comfortably in either portrait or landscape mode. At some point after an update, the orientation became permanently locked to landscape, and it has remained that way ever since. For me, this change has made the app significantly less usable. Many websites and applications are difficult to navigate in a forced landscape view, especially on a phone. What was once a flexible and functional mobile experience now feels unnecessarily restricted. What’s most frustrating is that I reported this issue and provided feedback quite some time ago, yet nothing has changed. It appears that portrait mode support was either removed or broken, and users who relied on it have been left without a solution. If this was an intentional design decision, I strongly encourage the developers to reconsider it. At the very least, users should have the option to choose whether the app follows their device’s orientation settings. Until then, the mobile experience remains far more cumbersome than it used to be. ### 4/5 — Was working great until it wasn’t *2026-03-19, version 26.3.0* Please fix the launch failure: failed to retrieve ICA error. I keep hoping the updates will address this error, but no. My colleagues have this error too. ### 4/5 — A lot of improvement *2026-02-19* The citrix has changed a lot since I used it few years ago. I can now actually use my phone high tech hardware for something useful!!! I was able to connect to an external display and load my corporate workspace, however, the mouse (connected to the phone) does not sync real time with the pointer in the citrix environment. So basically with the mouse you have to drag the pointer in the citrix desktop which makes it functional but with amount of time wasted in dragging, not an interesting option. I have not tried to directly pair an extrenal bluetooth mouse and see how that will work, but the keyboard works fine. Kudos to the Citrix team and looking forward to further improvements! ### 1/5 — Doesn’t work *2026-02-18, version 25.11.0* The app does not work ### 2/5 — 25.11.0 and latest iOS! *2026-02-17, version 25.11.0* Version 25.11.0 doesn't work on my iPad running iOS 26.3. Ugh! I used Workspace religiously to log into my corporate VPN for remote work. Apple/Citirx please collaborate here!!!! ### 1/5 — Breaking the app every other day *2026-02-12, version 25.11.0* Once again, an update has come out and completely broken the app. Once again Citrix has decided their app works too well so now it’ll freeze when you try and open a .ica file. If you do not need to use this app, please do not. I’m sick and tired of this. ### 1/5 — Buggy *2026-02-10, version 25.11.0* Doesn’t work well on the iPad. Has a but where you can’t have the app open in the background when logging in, but then it doesn’t allow you to change display resolution when the session is active. When i try to change the display resolution outside of the active session, the app doesn’t save my changes ### 3/5 — Resolutions bad *2026-02-09, version 25.11.0* When using n iPhone the resolution is bad since recent update. Cannot adjust easily when looking at any windows on workspace. Please fix this. Sometime I cannot access a laptop. This is mainly an issue on iPhone. The windows are in locked position and you cannot move the window to see data. ### 1/5 — Update makes it almost unusable *2026-02-09, version 25.11.0* With the latest update the app locks up and won’t function most of the time. When it does function, it is lagging and the resolution is off. ### 4/5 — Good App *2026-02-09, version 25.11.0* Very good app. Turns iPad into an actual computer. Very smooth and actually more stable than the MacOS app. Two complaints: (1) the app doesn’t remember in-session settings and (2) the app doesn’t allow customization of the CMD key on the iPad Keyboard. For #1, I have to turn on pointer in session every time I log on. Seems suboptimal. For #2, the CMD key now maps to the Windows key by default and there’s no way to change that. Would be great to allow customization (since on MacOS CMD maps to Control in Windows by default). ### 1/5 — Can not use Apple Keyboard with Citrix *2026-02-08, version 25.11.0* I have been using this app since March 2019 with my iPad and Bluetooth keypad. Citrix updated there app and now the keypad space bar and arrow keys do not work. I have called by support staff at work. They say they cannot do anything since I’m using my own equipment. Citrix says they have to talk to my companies support person listed on the contract. Others have had the same problem when I googled the problem. The keyboard works on every other program I use. Does anyone have a work around or suggestion ? Getting nothing done with Citrix. ### 3/5 — iPhone functionality and screen resolution issues *2026-02-02, version 25.11.0* Starting the last few days, the functionality on iPhones has been lacking. I have problems adjusting the screen resolution to see the whole screen. Usually the whole screen shows and I can pinch and zoom. Now it has the screen zoomed in and it’s harder to see everything on the screen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update not working *2026-06-07, version 26.3.10* They updated the app and now my applications won’t load. Been like that for a week now ### 1/5 — Issue *2026-05-22, version 26.3.0* Not able to download ### 1/5 — Breaking the app every other day *2026-04-02, version 26.3.0* They updated the app so it worked for about a week but now it’s not working again. I don’t know if app development is right for these developers, since the one purpose the app has, it launch .Ica files, it is incapable of doing. This is unacceptable for a major company. If I could give 0 stars, I would. Absolutely awful work. ### 1/5 — Pinch zoom stopped working *2026-03-11, version 25.11.0* Bad! ### 1/5 — Does not work any longer. *2026-03-04, version 25.11.0* After new update it no longer logs in; cannot access API—completely unusable. ### 1/5 — Not sure why but can’t log into work VDI via app anymore *2026-03-01, version 25.11.0* Think the update might be the main reason (per other comments too). Developers, please fix ASAP - thank you. ### 1/5 — the Android app this app is far superior. Please just bring the exact Android app to IOS *2026-02-25, version 25.11.0* I’ve used Citrix workspace on an Android tablet before and now that I’ve gotten an iPad I am extremely disappointed. The features to navigate in Android are sorely missed. On Android you have multiple different modes (scroll, multi-touch and panning) which offers so much freedom in navigation. Additionally the resolution options on the Android app (match dpi, server, fit screen, optimize for high resolution) is so much clearer without any of the weird glitches. The Android app also offers the ability the ability to maintain settings which for no apparent reason this app doesn’t have. I have to adjust my settings every single time I open the app before logging into my account. Another huge ability for saving credentials. I don’t want to log into to my email, then my web store then my Cerner account every single time. My PC and my Android tablet avoids these issues but the IOS app keeps being difficult at every opportunity when simplicity would’ve been appreciated. Please just make the IOS app exactly like the Android one ### 1/5 — Does not work with new update *2026-02-24, version 25.11.0* This app never worked great to begin with on iPhone but at least I could log on now with IOS 26 update it doesn’t work it never opens just stays on the get started screen it I swipe up about to quit app I can see my desktop but when I click to open it back up it’s the blank get started page. I’ve restarted my phone and tried multiple different days and always the same issue. ### 1/5 — Broken after recent update *2026-02-23* I’ve used citrix workspace for 10 years and had no major issues until this most recent update, where now when I use the app it locks whatever I try to open as partly zoomed in and doesn’t allow me to scroll on the page. The only work around I have found is opening the app ahead of time, hitting “get started” then hitting settings and changing the resolution to “auto-fit screen,” which helps but then makes things absurdly long or wide and doesn’t always work. This is only on mobile as far as I can tell, but — there’s tons of recent negative reviews saying the same thing, and yet 0 communication from the company saying anything about it. It has been over a month. Please fix your app! ### 1/5 — unusable on iphone *2026-02-19, version 25.11.0* unusable on iphone due to screen resolution issues ## Most praised reviews (10 highest-rated) ### 5/5 — MD *2026-06-19, version 26.3.10* Amazing app ### 5/5 — A LOT better *2026-06-08, version 26.3.10* More stable then in the past and now gets an excellent rating from me. Not sure why this App interferes with my Bluetooth connection due to this App has no sound? ### 5/5 — Excelente *2026-04-05, version 26.3.0* Muy útil, funcional y efectiva para conectarte a escritorio remoto. ### 5/5 — Nota 10 *2026-03-30, version 26.3.0* Ajuda a resolver problemas ### 5/5 — More Stable than Site Manager *2026-03-20, version 26.3.0* This APP is better than operating SM on office computer ### 5/5 — Easy *2026-02-25, version 25.11.0* Easy to use and easy to safely authenticate ### 5/5 — Great experience under iOS *2026-02-10, version 25.11.0* This app has steadily improved. Both utility and ergonomics are excellent. My wishlist would be one touch zooming near the signing button for the Cerner EMR, but I think this is a Cerner limitation. The desktop version does not run as fast and has extra steps to connect, but I think it may be a limitation due to Windows 11 or our hospital’s implementation of it. Good job!! ### 5/5 — convenient *2026-02-03, version 25.11.0* I like that i can do my work on my ipad mini ### 5/5 — good for light tech work *2026-01-15, version 25.9.0* it’s nice that i can do some of my work on the go without having to bring my work laptop ### 5/5 — Good APP *2025-12-16, version 25.9.0* Very sturdy connection for me and feels like I’m setting at my office desk. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*