# City Cave Australia — user reviews

> 20 indexed App Store user reviews of City Cave Australia by City Cave, rated 4.76/5 from 91 ratings.

- Source: https://appshunter.io/ios/app/city-cave-australia/id6520390552/reviews
- App overview in markdown: https://appshunter.io/ios/app/city-cave-australia/id6520390552.md

## Newest reviews (8 of 20)

### 5/5 — MS

*2025-03-14*

Super easy to book right away. Everything at your fingertips ⭐️⭐️⭐️⭐️⭐️

### 5/5 — First time user

*2025-01-23*

Long time client of City Cave but first time using the app. Used to book online, this app is great so far

### 5/5 — Luuuv Infrared Sauna

*2025-01-09*

Well, after the first time I tried the infrared sauna, I now love it, as it relaxes me after a gym workout plus love the customer services they provide at the Bellavista branch.

### 5/5 — Neat App!

*2025-01-01*

I have recently downloaded the City Cave app because I’ve been coming to the Carnegie centre for almost a year now and the app has just made it so much easier to book and view all of the services. Loving it!

### 5/5 — Simple

*2024-12-28*

Easy to use for both buying packages and making bookings.

### 5/5 — Easy to navigate

*2024-11-12*

Makes booking and if needed, cancelling a breeze.

### 5/5 — Very convenient

*2024-10-26*

The app is easy to use and convenient.

### 5/5 — Easy way to book in

*2024-09-02*

Enjoying being able to book via an app👍

## Most critical reviews (10 lowest-rated)

### 1/5 — City Cave App

*2024-10-18*

This app is terrible. When using the website you were able to see all the rooms & book a sauna & float and figure out when one finished & one started. Or you could book yourself & a friend, now you can’t tell if there are multi rooms available.

### 4/5 — Few suggestions

*2025-01-12*

Any chance you can add in what credit is available to you and when it expires?
Also, does City Cave have special offers for emergency service workers? As a peer support team member for fire and rescue NSW I have been a big advocate of City Cave. Feel free to reach out if this is an option.

### 5/5 — App review

*2026-06-22*

First time using App to change time for my float. Very quick and easy, user friendly 🤗

### 5/5 — Great Ui/UX

*2026-05-15*

Easy to follow app, similar to website. Includes chat feature with the team, real people not bots.

### 5/5 — Easy to use

*2026-01-05*

Great app, never had an issue. Easy to make bookings!!

### 5/5 — My first time

*2025-10-21*

Wow, i thought it would be nice but I didn’t think I’d feel this good. Beautiful staff lovely establishment and the Float just wow I feel amazing will definitely become a member and be coming again

### 5/5 — So simple, so effective

*2025-10-17*

So easy to use - the purpose of the app is to book appointments and services. It does that directly and easily - no hassle, no unnecessary steps, and just simple.

I can do what I need in so few steps and in just 30 seconds and it’s done. 

Perfect example of when ‘simple and easy’ is exactly what the consumer craves!

### 5/5 — Easy to use, no hassle

*2025-08-08*

Easy to navigate. Quick to make bookings. Happy membership

### 5/5 — You need for the long run

*2025-08-05*

I absolutely love this place. Have been a Cave member for  more than eight years now and my monthly sauna is part of my holistic strategy towards well-being.

### 5/5 — You won’t regret this

*2025-07-26*

Been going here for years now. Mostly use sauna and massage. Amazing facilities and super friendly staff. Excellent massages.

## Most praised reviews (2 highest-rated)

### 5/5 — Great app

*2025-05-07*

Glad they finally have an app! So much easier

### 5/5 — So much better than booking online

*2025-05-01*

I used to book online but then they changed the website, and now I use the app. It’s so much better!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
