# City Experiences — anchored by Hornblower > Book and manage boat tours, cruises, and local travel experiences. (iPhone/iPad app by Hornblower Cruises & Events.) - Source: https://appshunter.io/ios/app/city-experiences/id1449281320 (this page in markdown: same URL + `.md`) - Developer: [Hornblower Cruises & Events](https://appshunter.io/developer/1441573914) - Category: Travel, Entertainment - Price: Free - Rating: 4.90/5 from 5,272 App Store ratings · 82 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 387 MB - Languages: European Spanish, American English - Released: 2019-01-16 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/city-experiences/id1449281320/reviews.md ## What is City Experiences? At City Experiences, our promise to you is memories that last a lifetime and feelings that bring a smile to your face for years to come. We cherish every new person who joins us on one of our yachts, and are thrilled to welcome back customers who return year after year. Come onboard with us and enjoy the wind in your hair, the salty, fresh smell of the ocean all around you, and stunning coastal views. Our mobile application allows you to easily search our events across the country, purchase a ticket, download your tickets to get scanned at the yachts, and get live chat support for common questions about our amazing experiences. BOOK EXPERIENCES Go on local experiences in one of our multitude of cities, whether it's for multiple days or just a morning brunch. Explore the Statue of Liberty, Niagara Falls, Alcatraz, or any of our incredible cruises. DOWNLOAD YOUR TICKETS Simply enter the confirmation number into our app in order to store your tickets. When entering your confirmation number we send you push notifications as it gets closer to event time with helpful tips. SUPPORT Via the app you can get support for your cruise purchase, whether just a simple question or a complex question for the big cruise day. ## Key features - Search national events - Purchase tickets - Download and store tickets - Receive event push notifications - Live chat support ## What do users think of City Experiences? Overall sentiment: negative **Pros** - 🚀 Smooth ride - 👍 Excellent service - 💡 Convenient app - 🚢 Great cruise experience **Cons** - 🐛 Buggy app - 👎 Poor user experience - 🔌 Battery draining - 🤯 Confusing interface - 💸 Unreliable booking - 🔍 Difficult to navigate **Commonly reported bugs** - Tickets not saving - Crashes on purchase - Login issues - Incompatible with older devices **Most requested features** - Improved schedule display - Ability to save tickets - Better ticket management - More reliable app performance ## Recent user reviews (10 of 82) All indexed reviews: https://appshunter.io/ios/app/city-experiences/id1449281320/reviews.md ### 1/5 — Horrible APP *2026-06-27, version 2.9.11* Purchased my tickets through the website then downloaded the app so that i could have them on my phone. The stupid app doesn’t send my the OTP so that I can retrieve my tickets. HORRIBLE USER EXPERIENCE!!!! ### 1/5 — Slow to load tickets *2026-06-02* This has got to be the slowest app to load tickets in the history of apps. My iPhone is up to date, my app is up to date, and I have full bars of 5G uc. Still takes forever to load. But some more bandwidth already. It was slightly better until the app went down a few months back. Then suddenly it got slow again like it used to be. Come on guys. This so stupid. ### 1/5 — Pierce County Ferry *2026-05-06, version 2.9.10* The app is very difficult to use and does not include all the different islands that the ferry accesses. Need to update the app or go back to the original ferry app. ### 1/5 — What’s the point? *2026-04-09, version 2.9.10* Not entirely sure what the point of this app is as it won’t load at all. ### 1/5 — Glitchy *2026-02-05, version 2.9.10* App is glitchy and does not add your tickets. Says “found reservation” then doesn’t add tickets. You don’t need the app to use your tix save the space and handing over your data and don’t download ### 1/5 — This app sucks *2026-01-21, version 2.9.10* I cannot understand how this all has good ratings. It has several very annoying issues that drive me crazy but I have to use it to get on the ferry. For one, every time I open the app it causes any music or audio I’m listening to to pause. When you open the app you have to wait at least 30 seconds for the “use” ticket button to be clickable. For that matter why is the “use” button and the “buy” button the same button??? If I don’t wait long enough for it to switch it takes me to the ticket purchase menu when I’m just trying to pull up my tickets. Then sometimes it says “use” even though I don’t have any tickets and just takes me to an empty screen. Sometimes the app closes itself so that even though I had my tickets and just ready to go, because I navigated to a different app now I have to go through the whole slow as heck process again. Terrible. ### 1/5 — Terrible *2025-12-19, version 2.9.10* It’s 2025. Why is your app so trash that it interrupts my music while using it? ### 5/5 — Experiencia *2025-11-16, version 2.9.10* Agradable ### 4/5 — A Beautiful Fall Foliage Brunch Cruise *2025-10-26* As part of my birthday celebration, I joined the Fall Foliage Brunch Cruise on October 11, and it truly made my special day even more memorable! Sailing along the Hudson River, surrounded by vibrant autumn colors and the breathtaking landscapes, created the perfect atmosphere for a delightful celebration. One of the highlights was gliding under the iconic George Washington Bridge while taking in the serene beauty of the season—it was magical! While the food was just okay, the impeccable service more than made up for it. The staff were warm, welcoming, and went out of their way to ensure we were well taken care of—a thoughtful touch that added to the joy of the occasion. The only hiccup was with our family photo. As part of the cruise’s photo session, we were the first group to have our picture taken, but it was unfortunately misplaced. While the photographer was apologetic and kindly retook the photo later, it was slightly disappointing that one of my sons and his family couldn’t be part of the picture due to timing. Nonetheless, the overall experience was lovely, and I’ll treasure the beautiful scenery and calm moments shared on my birthday. It’s a celebration I’ll always remember! ### 2/5 — Ferry Booking App Needs Serious Work *2025-06-24* The app for booking ferries in Puerto Rico is seriously lacking. It's barely functional, slow, and constantly throws errors when trying to make reservations. It’s unbelievable that in 2025, such an essential service has such a poorly designed platform. Even services in countries with fewer resources have more reliable and modern apps. This app desperately needs an upgrade to meet users’ expectations. ## Frequently asked questions about City Experiences ### What can I do with the City Experiences app? The app allows you to search for various local experiences across the country, purchase tickets for these events, and download your tickets directly to your phone for easy scanning. You can also receive helpful push notifications as your event date approaches and access live chat support for any questions you may have. ### What kind of experiences can I book? You can book a wide range of local experiences, including multi-day trips, morning brunches, and various cruises. Popular destinations and attractions mentioned include the Statue of Liberty, Niagara Falls, and Alcatraz. ### How do I get my tickets? After purchasing a ticket, you can download it directly within the app using your confirmation number. This stored ticket will then be scanned when you board your yacht or attend your experience. ### What if I have questions about my booking? The app provides live chat support for common questions about your cruise purchase or any other experience. You can get assistance whether you have a simple query or a more complex question regarding your upcoming event. ### Is the app free to use? Yes, the application itself is free to download and use. You only pay for the experiences and tickets you choose to purchase through the app. ## Version history (last 5 releases) ### 2.9.14 — 2026-08-20 - Bug fixes ### 2.9.12 — 2026-07-27 - Bug fixes ### 2.9.11 — 2026-05-28 - Bug fixes ### 2.9.10 — 2025-10-13 - Bug fixes ### 2.9.9 — 2025-09-05 - Bug fixes ## Apps similar to City Experiences | App | Rating | Price | Category | | --- | --- | --- | --- | | [My CityPASS](https://appshunter.io/ios/app/my-citypass/id1612279736) | 4.9 (24,389) | Free | Travel | | [Big Bus Tours: Hop On, Hop Off](https://appshunter.io/ios/app/big-bus-tours-hop-on-hop-off/id590746945) | 4.8 (24,421) | Free | Travel | | [Viator Tours & Attractions](https://appshunter.io/ios/app/viator-tours-and-attractions/id434832826) | 4.9 (279,100) | Free | Travel | | [Bounce: Luggage Storage Nearby](https://appshunter.io/ios/app/bounce-luggage-storage-nearby/id1444570755) | 4.9 (20,812) | Free | Travel | | [KICK RIDE - Enjoy Your Ride!](https://appshunter.io/ios/app/kick-ride-enjoy-your-ride/id6449177647) | 4.6 (13,278) | Free | Travel | | [RidePATH](https://appshunter.io/ios/app/ridepath/id1338908581) | 2.2 (244) | Free | Travel | ## More apps by Hornblower Cruises & Events - [NYC Ferry](https://appshunter.io/ios/app/nyc-ferry/id1225258864) - [Anchor Operating System](https://appshunter.io/ios/app/anchor-operating-system/id1449765323) - [Alcatraz City Cruises](https://appshunter.io/ios/app/alcatraz-city-cruises/id1469305231) - [American Queen Voyages](https://appshunter.io/ios/app/american-queen-voyages/id1474875682) - [Statue Cruises](https://appshunter.io/ios/app/statue-cruises/id1505751742) All apps by Hornblower Cruises & Events: https://appshunter.io/developer/1441573914 ## Related topics [city experiences](https://appshunter.io/ios/topics/city-experiences) · [city experiences ferry](https://appshunter.io/ios/topics/city-experiences-ferry) · [city experiences puerto rico](https://appshunter.io/ios/topics/city-experiences-puerto-rico) · [puerto rico ferry](https://appshunter.io/ios/topics/puerto-rico-ferry) · [alcatraz city cruises](https://appshunter.io/ios/topics/alcatraz-city-cruises) · [alcatraz experience](https://appshunter.io/ios/topics/alcatraz-experience) · [experiences](https://appshunter.io/ios/topics/experiences) · [the statue of liberty](https://appshunter.io/ios/topics/the-statue-of-liberty) · [statue of liberty](https://appshunter.io/ios/topics/statue-of-liberty) · [atlantic city jitney](https://appshunter.io/ios/topics/atlantic-city-jitney) · [niagara falls visitor guide](https://appshunter.io/ios/topics/niagara-falls-visitor-guide) · [xclusive bc](https://appshunter.io/ios/topics/xclusive-bc) · [explore exmouth](https://appshunter.io/ios/topics/explore-exmouth) · [ketchikan historic walking tour](https://appshunter.io/ios/topics/ketchikan-historic-walking-tour) · [excursions advisor](https://appshunter.io/ios/topics/excursions-advisor) · [shore excursions group](https://appshunter.io/ios/topics/shore-excursions-group) · [city tour worldwide](https://appshunter.io/ios/topics/city-tour-worldwide) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*