# City National Bank App — Mobile banking reimagined

> Mobile banking app for managing accounts, payments, and transfers securely. (iPhone/iPad app by City National Bank.)

- Source: https://appshunter.io/ios/app/city-national-bank-app/id517433240 (this page in markdown: same URL + `.md`)
- Developer: [City National Bank](https://appshunter.io/developer/517433243)
- Category: Finance, Business
- Price: Free
- Rating: 3.30/5 from 345 App Store ratings · 99 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 87 MB
- Languages: American English
- Released: 2012-04-13
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-national-bank-app/id517433240/reviews.md

## What is City National Bank App?

Banking made easy with the refreshed City National Bank App. An entirely upgraded experience helps you see your financial big picture with tools to manage accounts, deposit checks, pay bills, pay people, set up wire transfers and more—all from your secured device.

PERSONAL MONEY MANAGEMENT
•	Move money to and from your external bank accounts 
•	Make one-time or scheduled bill payments
•	Pay friends, family, and others seamlessly and directly from your Zelle® account 
•	Set up domestic wire transfers (USD only) and international wire transfers
•	Deposit checks from your device
•	Transfer funds between your City National banking and brokerage accounts
•	Tap to see account details and activity

ACCOUNT VIEWS AT-A-GLANCE
•	Create a personalized view of account balances without signing in
•	Customize your home screen with a snapshot of checking, saving, investment and loan account balances
•	Customize account order

SECURED ACCESS
•	Securely sign in using facial or fingerprint recognition
•	Control access to your account—view, add, or remove devices

BUSINESS SUITE INCLUDED
•	Link your City National Business Suite profile
•	Access many of the business account features you have online
•	Sign into personal accounts and Business Suite from one app

ALWAYS IN THE LOOP
•	Stay informed about planned app improvements and other notifications
•	Learn about new features and benefits 

City National strives to deliver a premier mobile banking experience—one that mirrors our unmatched level of personal service and commitment. The City National Bank App provides a completely new experience from our previous app, City National Mobile. We have updated core capabilities and added smart new features for a convenient mobile banking tool. Now you can make mobile check deposits, view account balances and account history, search transaction history, make bill payments, set up wire transfers, and manage everyday banking. Find the way up—get the City National Bank App today.

Compatible with iOS 14 and up on iPhone® and iPad®. 

Non-deposit investment products: 
•	Are not FDIC ensured 
•	Are not bank guaranteed 
•	May lose value 

Deposit products and services are provided by City National Bank Member FDIC. City National Bank is a subsidiary of Royal Bank of Canada. 

Deposits are subject to verification and may not be available for immediate withdrawal. 

Deposit limits and account eligibility apply. 

Equal Housing Lender. NMLSR ID # 536994 

Brokerage Services are provided through City National Securities, Inc. (member FINRA, SIPC), a subsidiary of City National Bank. 

Apple, the Apple logo, Face ID, and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries. 

Zelle should only be used to send money to friends, family or others you know and trust. Must have a bank account in the U.S. to use Zelle. Zelle is available for use with your City National personal checking accounts. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Early Warning Services, LLC and City National Bank are separate unrelated companies. 

City National Bank App requires that you download the City National Bank App and is only available for select mobile devices. Requires setup in City National Online®. Data connection required. Message and data rates may apply. 

The City National Bank App is intended only for US-based bank account holders to use in the US or whilst travelling abroad.

## Key features

- Deposit checks from your device
- Pay bills and people via Zelle
- Set up wire transfers
- View account balances and activity
- Secure facial/fingerprint login
- Integrated business account access

## What do users think of City National Bank App?

Overall sentiment: negative

**Pros**

- 🚀 Sleek app design
- 👍 Easy to use tools
- 🚀 Intuitive navigation

**Cons**

- 🐛 Constant crashes and glitches
- 🔥 Completely non-functional app
- 🕰️ Slow and unresponsive
- 🤯 Frustrating user experience
- 🤔 Lack of basic functionality

**Commonly reported bugs**

- Mobile check deposit not working
- Login issues and inability to access accounts
- Zelle feature not functioning
- App crashing after updates

**Most requested features**

- Copy/paste functionality for login
- Improved check deposit process
- Better account visibility and balance tracking

## Recent user reviews (10 of 99)

All indexed reviews: https://appshunter.io/ios/app/city-national-bank-app/id517433240/reviews.md

### 1/5 — Still GARBAGE!!!

*2026-06-22, version 5.57*

UPDATE - 
Now it’s remembering a check that never got deposited from my failed attempt three days ago trying to make the deposit on the previous post below THAT NEVER WENT THROUGH!!!!!
When I logged in again the last time, I tried to go in and delete the deposit that wasn’t working, and it wasn’t there. I logged out, today I logged back in, it is showing there as a zero deposit. I deleted it. I started a new deposit thread, and after the first check in a batch, when I came to a particular check, it said that check has already been deposited, that I should retake the picture if I think it has not. Which I did, and it said the same thing over and over again. Then I logged out again, logged back in, deleted the deposit that was sitting as nothing, logged back out one more time, logged back in yet another time, try to redeposit this check, and it still gave me the same fRRcking stupid answer. This is really a POS. I really really hate this bank.
It is such garbage, such absolute garbage. It hardly has any options compared to other banks, I don’t know why they just don’t completely scrap this whole app that they’ve been toiling on for years that is still a piece of junk, and they don’t invest in something that actually works. Get with the program.

I will just keep posting and posting and posting horrible reviews every time you upgrade or update or supposedly make improvements that are so menial and tiny and worthless because this is just totally a waste of time.

Before RBC took it over and completely ruined it, this was a very good bank, solid, all their good people left.


PREVIOUS POST.
I just tried to deposit 11 checks using the mobile “app”, apprehension is more like it, and at some point, it just stopped queuing up the checks, and I had seven checks that were of the exact same amount, and only three of them showed up. so I had no idea which ones I had already photographed that were on the list. There were only three of the seven checks of the same amount. Do you think they would’ve thought of giving you a warning saying you maxed out the number of checks you can input at once? No, they would never think of anything like that.

So then I tried to delete the three that were in there of the same amount and it wouldn’t delete them. I would go into each check and try to delete it by clicking on and nothing happens, they still appeared there. Then I came out of the deposit altogether thinking that it would somehow be saved so I can continue and adjust the deposit, ha ha. dream on. I never cease to be floored as to how bad this app is. And how terrible this bank is.

Using this app is a worse experience than going to the dentist.

As if I have nothing better to do with my day. Whoever gives this app five stars must be paid to do it.

### 1/5 — ABSOLUTE GARBAGE

*2025-12-16, version 5.50*

Once again CNB delivers a pos that doesn’t work. I just inputted a deposit with a few checks and it kept saying… never mind it’s just garbage. I’m wasting my time. rehashing my complaints over years. Yes years. If I could switch banks, I would right away.

I’m amazed it has a 3.3 rating

### 1/5 — Useless

*2025-10-11, version 5.47*

I’m actually considering moving my business and personal accounts away from CNB.  They are a fantastic bank but they don’t have branches and 75% of the time; the app gives error messages even though I can sign in online on the same phone.  It’s that bad.

### 1/5 — this app is horrible

*2025-07-13, version 5.43*

such a horrible banking app. imagine not being able to access any of your money because of a goddamn app. this is what that is

### 1/5 — WORST BANKING APL EVER

*2025-06-13, version 5.42*

NEVER WORKS constantly crashing. I avoid doing any business banking because it is so frustrating and vertically useless. So stressful I want to change banks

### 1/5 — Non functional

*2025-06-03, version 5.41.1*

App quits immediately upon opening despite being in the latest version. Tried deleting and redownloading but no dice. Better off going with a larger bank that has a functional app.

### 1/5 — WHY BOTHER HAVING AN APP!!!

*2025-05-28*

UPDATE - IF it works, it’s below average at best. Isn’t taking my credentials.


I haven’t been able to access this app in more than 3 months. And the times that I could access it and was able to try to do things it was impossible and it took me over an hour to try to deposit two checks that never happened. I ended up going to the branch.

“Royal” Back of Canada, it’s time to blow up the whole online and mobile app systems and hire a competent development company which actually develops software, and rewrite everything and start with brand new platforms. Not a competitive bank whatsoever. 

 The only thing you have going for you is that people don’t jump on changing banks. It takes them a while. So I’m stuck with you until I can convince the account holders to switch banks.

CNB died the day RBC bought them.

### 2/5 — Check deposit w photo buggy

*2025-04-05, version 5.39.2*

Fix the check deposit function again. It’s broke again. App shuts down when taking a pic of a check to deposit. This has happened many times. Waiting for the update…

### 1/5 — Constant crashing

*2025-04-03, version 5.39.2*

Whatever you did didnt work. Impossible to use.

### 1/5 — Crash

*2025-04-01, version 5.39.1*

Update crashes every time you open it. When you can only move money thru the app this is catastrophic to start the month. Needs an urgent and immediate fix

## Frequently asked questions about City National Bank App

### What can I do with the City National Bank App?

The app allows you to manage your accounts, deposit checks, pay bills, send money to others via Zelle, set up wire transfers, and view your financial big picture. It also offers secure login options and access to business account features.

### Is the City National Bank App free to use?

Yes, the City National Bank App is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description.

### What devices is the City National Bank App compatible with?

The app is compatible with iOS 14 and up on iPhone and iPad devices. Ensure your device meets these requirements to download and use the app.

### How does the app ensure my account security?

The app provides secured access through facial or fingerprint recognition for signing in. You can also control access to your account by viewing, adding, or removing devices linked to your profile.

### Can I manage both personal and business accounts with this app?

Yes, the app includes a Business Suite that allows you to link your City National Business Suite profile and access many of the online business account features. You can sign into both personal and Business Suite accounts from a single app.

## Version history (last 5 releases)

### 5.60 — 2026-08-27

In this latest release we've made a number of minor bug fixes and improvements to make your mobile banking experience better.

### 5.59 — 2026-07-23

In this latest release we've made a number of minor bug fixes and improvements to make your mobile banking experience better.

### 5.58 — 2026-07-09

In this latest release we've made a number of minor bug fixes and improvements to make your mobile banking experience better.

### 5.57 — 2026-05-28

In this latest release we've made a number of minor bug fixes and improvements to make your mobile banking experience better.

### 5.56 — 2026-05-14

In this latest release we've made a number of minor bug fixes and improvements to make your mobile banking experience better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
