# City National Bank Mobile — user reviews > 64 indexed App Store user reviews of City National Bank Mobile by City National Bank & Trust Company, rated 3.50/5 from 170 ratings. - Source: https://appshunter.io/ios/app/city-national-bank-mobile/id471335102/reviews - App overview in markdown: https://appshunter.io/ios/app/city-national-bank-mobile/id471335102.md - Rating breakdown: 5★ 92 · 4★ 12 · 3★ 9 · 2★ 11 · 1★ 46 ## Newest reviews (10 of 64) ### 3/5 — No new update *2024-06-17, version 6.1.5806* My husband app has been updated to do mobile deposit but mine hasn’t he opened his account after me. I’m not sure what going on. ### 2/5 — I can’t sign up *2024-01-06, version 6.1.5806* Im a new user to city national bank and im trying to sign up but when i press “im a new user” it glitches and brings me to “forgot your password?” Does anyone know how to fix this? ### 2/5 — Slow pulling up accounts *2020-03-10, version 5.1.5414* The app is pretty slow when loading up the accounts compared to other banking apps. Wish the speed was a little better. ### 3/5 — Trouble with app *2020-02-25, version 5.1.5414* It will not let me click I am a new user. It sends me right to the ID password change thing and I don’t have a username or password and it won’t let me create one ### 5/5 — Wonderful App *2019-03-29* I love the app easy to use with touch id.I can deposit my check transfer money freeze my card all at the touch of a button . So easy to use i love being able to see my transactions and make sure im spending my money wisley. **Developer response:** Hey, B7AC! Glad you are loving our app! We appreciate the 5-star rating and review. Thank you for allowing us to serve you! ### 5/5 — Awesome! *2019-03-29* The mobile app lets me transfer in between my accounts and I can see what my teenage daughter is doing on her account so I can teach her how to be financially responsible! Also I like that you can freeze your debit card from your phone right then and there! Also it’s cool that you can transfer to another CNB account with the app because sometime I like to give my SO some money! **Developer response:** Hey, MomaQuin! Glad you are loving our app! We appreciate the 5-star rating and review. Thank you for allowing us to serve you! ### 5/5 — City National Bank App *2019-03-29, version 5.1.5409* Love love love this app! Makes banking so much more easier and convenient! ### 5/5 — App review *2019-03-29, version 5.1.5409* Love the app very easy to use ### 5/5 — Best app ever! *2019-03-29, version 5.1.5409* This app is super friendly.!!!! U can do amazing things on this app..check it out!!!!!! ### 5/5 — Amazing! *2019-03-29* This app is easy to use and helps me to stay on track of my spending, easy to transfer from one account to another and freeze my card when I misplace it. **Developer response:** Hey, MMNep! Glad you the app has been useful for you! We appreciate the 5-star rating and review. Thank you for allowing us to serve you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Loading time *2026-02-28, version 8.0.251200* Every time I need to unlock my card or get into my app app takes forever to load or it just won’t work. This is an issue and it needs to be a priority that needs to be fixed ASAP ### 1/5 — Business account *2025-06-24, version 7.0.51003* The new card lock/freeze is not available on the business debit card I’ve been told by bank. It CANNOT be for frozen when not in use. ### 1/5 — Bad *2025-06-06, version 7.0.5910* Being with this bank is stressful and online always messing up just to much goin on. Don’t get it ### 1/5 — Able to use the new app *2025-06-02* I couldn’t get into my account until I downloaded the new update and then when I did the app is now a 16 or better and my phone only updates to 15. So now every time I want to see my account I have to go on the www, find City National Bank and open it up just like I had to do many years ago before we had apps. So now if I want an app on my phone I have to pay over $600 for a new phone. I don’t like that. Thank you ### 1/5 — Bad *2025-05-01, version 7.0.5910* Being with this bank is stressful and online always messing up just to much goin on. ### 1/5 — Just the whole bank in general *2023-07-19, version 6.0.5804* They are not very educated on their jobs and messed up my mobile banking and my actual account got messed up ### 1/5 — Please fix the bugs! *2023-03-30, version 6.0.5724* Fix the bugs! I can’t transfer ### 1/5 — Constant login issues *2021-12-09, version 6.0.5713* You will randomly get logged out and locked out of the app. You can’t get thru to customer service either to get back into your account. ### 1/5 — PLEASE UPDATE this app!! *2019-11-15, version 5.1.5414* Can’t login at all. It brings up a “network communication error” and won’t recover from it. I’ve uninstalled and reinstalled several times. Still won’t work. Please update this app so I can use it again! ### 1/5 — Mobile deposit *2019-04-17, version 5.1.5409* I have tried to use mobile deposit several times and it never works! Won’t read checks correctly. I don’t have this problem with FSFCU. Time to change. ## Most praised reviews (10 highest-rated) ### 5/5 — suggestion,Zelle *2025-04-19, version 7.0.5911* It wouldn't be bad to have the option to link to the Zelle app. ### 5/5 — Solid account information *2022-12-19, version 6.0.5724* I’m able to login daily and can count on my information to be up to date and reliable. ### 5/5 — Helpful *2021-12-27, version 6.0.5713* The app is absolutely wonderful. ### 5/5 — Great features! *2021-01-04* I have been a bank customer for many years and this app is great! It’s easy to use, has great features and makes my life easier when banking! **Developer response:** Hello, Appreiew! We appreciate your kind words and the 5-star rating on our app! Thank you for allowing us to serve you! ### 5/5 — Loved it *2020-10-19, version 5.1.5609* Use it everyday. Works great!!! ### 5/5 — Amazing Staff on Memorial & Penn OKC! *2019-04-17* Between my experience opening my account and the walk through they gave me on the app. My experience with CNB has been truly simple, quick, easy, and informative. Thank you Jonna for all of your help! **Developer response:** Hello, DakotaRPierce! We appreciate your kind words about our employees and the 5-star rating on our app! Thank you for allowing us to serve you! ### 5/5 — I love this app *2019-04-08, version 5.1.5409* This is the most easy convenient app, I love it & Heather at the El Reno branch is the best for helping me set me up for this! I highly recommend it! ### 5/5 — App *2019-04-04, version 5.1.5409* This app is awesome ### 5/5 — CityNet Review *2019-03-29* This app is always real time and updates my balance immediately when I need it. I have almost never had any issues with the app loading or with any of my transactions not being visible. I use the app constantly and would be lost without it! **Developer response:** Hey, Sunflowergrl19! We appreciate your kind words and the 5-star rating! Thank you for allowing us to serve you! ### 5/5 — CityNET app *2019-03-29* Have had the app for several years . Love it ! It’s user friendly and I am able to pay all my bills using bill pay . It takes me less than 2 minutes and I can do it anywhere ! **Developer response:** Hey, boo_sophie! We appreciate your kind words and the 5-star rating! Thank you for allowing us to serve you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*