# City of Cape Town — Connect to your City

> Official city app for services, alerts, events, and emergency contacts. (iPhone/iPad app by City of Cape Town.)

- Source: https://appshunter.io/ios/app/city-of-cape-town/id1613339640 (this page in markdown: same URL + `.md`)
- Developer: [City of Cape Town](https://appshunter.io/developer/1613339642)
- Category: Reference, Utilities
- Price: Free
- Rating: 3.50/5 from 8 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 172 MB
- Languages: American English
- Released: 2022-03-30
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-of-cape-town/id1613339640/reviews.md

## What is City of Cape Town?

Welcome to the official City Of Cape Town app! 

Whether you're a resident or a visitor, the City of Cape Town app is your essential companion for navigating our vibrant city. 

Key Features: 

 
Stay Informed with Alerts  
Receive real-time updates on load-shedding schedules, and city-wide maintenance notices directly to your device. 

Effortless Service Requests  
Easily report issues such as potholes, faulty streetlights, and water leaks. Manage your municipal services, from account balances to license renewals, all in one place. 

Discover What's Happening  
Stay up-to-date with the latest news, cultural events, sporting activities, and community projects happening in and around Cape Town. 

Streamlined Reporting  
From ordering new refuse bins to reporting municipal issues, easily submit service requests and ensure your concerns are addressed promptly. 

Explore Cape Town  
Navigate the city with our comprehensive events guide. Discover popular tourist spots, historical landmarks, and public transport options to plan your perfect day out. 

Emergency Assistance at Your Fingertips  
Access essential contact numbers for medical services, fire departments, police stations, and other emergency services instantly. 

City Calendar  
Stay informed about upcoming events, public holidays, City Council meetings, and other significant dates. 

New Features: 

Personalised Safety & Security  
Create detailed emergency profiles and receive custom safety alerts tailored to your location and preferences. 

Direct Support  
Connect directly with our call centre for immediate assistance with service requests and safety incidents. 

Safety & Security Alerts 
Log emergency reports and receive real-time alerts of incidents in your area based on your account preferences. 
Receive Location Alerts: Get reported real-time notifications of incidents in your specified area. 
View Incident Reports: See what other users are reporting near you. 

Download the City of Cape Town app now and experience the convenience of accessing municipal services, staying informed, and exploring the best of the Mother City.

## Key features

- Real-time alerts for load-shedding and maintenance
- Report service issues like potholes and leaks
- Manage municipal accounts and renewals
- Discover local news, events, and activities
- Access emergency service contact numbers
- Personalized safety alerts and incident reports

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/city-of-cape-town/id1613339640/reviews.md

### 2/5 — Not an app, just a wrapper around the website

*2024-08-07*

Tried to access e-services through the app, however the app isn’t an app, it’s just a web browser wrapping the existing Cape Town website.

E-services appear untested. Accessing a statement triggers a pop up (throwback from the nineties), which is immediately blocked (also throwback from the nineties). A hack workaround to allow a click on a pdf does nothing.

### 1/5 — Very buggy

*2023-07-20*

The area selection in loadsheding simply does not work. Only shows area 1 and 7 - what happened to the other 14

### 5/5 — Nice app

*2022-04-20*

Nice app, clean look, easy to see. Much less confusing than Eskom se Push

## Frequently asked questions about City of Cape Town

### Does City of Cape Town have ads?

No, the City of Cape Town app is ad-free, allowing for an uninterrupted user experience.

### What is the rating for City of Cape Town?

The City of Cape Town app has a rating of 3.5 stars based on 8 user ratings.

### What devices support City of Cape Town?

The City of Cape Town app is available for iPhone, iPad, and iPod devices.

### How often is City of Cape Town updated?

The latest version of the City of Cape Town app is 20.20, last updated on March 30, 2026.

### What is the age rating for City of Cape Town?

The City of Cape Town app is rated 4+, making it suitable for a wide range of users.

### Can I report issues with City of Cape Town?

Yes, you can easily report issues such as potholes, faulty streetlights, and water leaks through the app's service request feature.

### Does City of Cape Town offer emergency assistance?

Yes, the app provides instant access to essential contact numbers for medical services, fire departments, police stations, and other emergency services.

### How can I stay informed about events with City of Cape Town?

The app features a comprehensive events guide and a city calendar to keep you updated on the latest news, cultural events, sporting activities, and community projects.

## Version history (last 5 releases)

### 20.26 — 2026-07-08

Improved Vehicle Licence Renewal with faster and more reliable data retrieval.

Updated Vehicle Licence Renewal flow:
Added Green ID Book upload support.
Updated Delivery Method flow.
Made Phone Number mandatory.
Updated success screen messaging.
Improved phone number auto-population for non-international users

### 20.25 — 2026-06-12

New Features & Enhancements
International User Data Retention
- International users will now be notified when entering an end date that their information will be automatically removed upon reaching that date.
- Added confirmation popup messaging informing users of the automatic data deletion process.

Registration Experience Improvements
- Removed the "Premium Support" option from the successful registration screen.
- Updated registration success page content for business review and approval.

Safety & Security Module Visibility
- Added clearer messaging to indicate that the Report Incident and Location Alerts features form part of the Safety & Security (S&S) Module.

Incident Reporting Enhancements
- For incidents that do not contain predefined questions, users can now submit:
  - Comments
  - Attachments
- This ensures reporting functionality remains available across all incident types.

Alert Settings Navigation
- Updated navigation flow so that users are directed to the second tab when accessing Alert Settings.

Dark Mode Improvements
- Enhanced visibility and usability of Alerts selection indicators when using Dark Mode.

Bug Fixes
- Resolved various UI and navigation inconsistencies.
- Fixed multiple minor issues affecting user experience and application stability.

General Improvements
- Performance optimizations.
- Various bug fixes and enhancements to improve overall application reliability and user experience.

### 20.24 — 2026-04-15

Fixed internal data mapping to improve system accuracy

### 20.23 — 2026-04-10

Fixed internal data mapping to improve system accuracy

### 20.22 — 2026-04-06

App Improvements: Performance enhancements for a smoother experience.
Bug Fixes: Fixed issues to improve stability and reliability.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*