# City of Cookeville Utilities

> Mobile utility account management for viewing bills, making payments, and receiving alerts. (iPhone/iPad app by City of Cookeville.)

- Source: https://appshunter.io/ios/app/city-of-cookeville-utilities/id1481456179 (this page in markdown: same URL + `.md`)
- Developer: [City of Cookeville](https://appshunter.io/developer/1481456178)
- Category: Utilities
- Price: Free
- Rating: 1.45/5 from 22 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 43 MB
- Languages: English
- Released: 2019-09-27
- Data updated: 2026-07-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-of-cookeville-utilities/id1481456179/reviews.md

## What is City of Cookeville Utilities?

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts, and reminders, receive push notifications. Nearly everything you can do from our "Customer Services Portal" can now be handled instantly whether you're at home, at work, or on the go.

## Key features

- Secure account access
- View bills and balances
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Receive push notifications

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/city-of-cookeville-utilities/id1481456179/reviews.md

### 1/5 — Does NOT work

*2026-03-13*

Garbage app useless

### 2/5 — Buggy

*2025-05-12*

It’s not TOO terrible, and I do prefer this over the website (never ever loads), but to use I have to delete and redownload the app, and do that every time I try to pay a bill. Only way it’ll work!!! :(

### 1/5 — Not good

*2024-11-29*

The only way I can get this app to work is to delete and reinstall it every month to pay my bill. I’d use the websites but the link to them rarely works either. I’ve never had such a hard time trying to give someone my money. Please fix the blank pages.

### 1/5 — Terrible

*2024-10-27*

Please make this app functional, between the website barely working and this app not loading anything it is so frustrating to get my bill paid

### 2/5 — App bug

*2024-02-09*

Please fix this app! If you don’t click to stay logged in you can put your info every time but nobody wants to do that. If you stay logged in and reopen the app it’s blank. I have to go to the map and then click the accounts again to see my gas account. Not to mention the corners where you choose what you want to do is to far up and it’s difficult to click them.

### 1/5 — Doesn’t work

*2023-07-12*

First off, why in the world do they disable pasting my username and password? My strong password is crazy-long jibberish that is nearly impossible to type on a phone, which gets pasted from a password manager…but not when using this app. I’ll have to change it to P@ssword123 just so I can use this app. 

Immediately after logging in, there’s just a blank screen with “Connection Timeout Service Unavailable” in the middle. Not sure how anything could “timeout” since it was immediately displayed.

### 2/5 — Worked at first

*2022-09-28*

The app worked when I first downloaded it. But now the screen is blank.

### 5/5 — Easy to use

*2022-02-10*

Create an account, confirm email, login in and pay. Super easy took less than 10 minutes.

### 1/5 — Didn’t even get passed login

*2021-09-08*

This app is a waste of your time

### 1/5 — Unusable

*2021-06-15*

App never works. It’s either a blank screen when showing where your account details should be or it won’t let you log in at all. Fix the app or don’t have one at all.

## Frequently asked questions about City of Cookeville Utilities

### Does City of Cookeville Utilities have ads?

No, City of Cookeville Utilities does not contain advertisements. It is a free application designed for utility account management.

### How often is City of Cookeville Utilities updated?

The app was last updated on August 14, 2024, with version 1.17.15. This indicates a commitment to regular maintenance and improvements.

### What devices support City of Cookeville Utilities?

City of Cookeville Utilities is available for iPhone, iPad, and iPod devices. It is designed for iOS users.

### What is the age rating for City of Cookeville Utilities?

The app has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content appropriate for young children.

### Where can I find payment locations for City of Cookeville Utilities?

The app allows users to easily find payment locations. This feature helps customers locate convenient places to make their utility payments.

### Can I schedule reminders with City of Cookeville Utilities?

Yes, you can schedule alerts and reminders for your utility account through the app. This helps ensure you don't miss important payment dates or notifications.

### What is the user rating for City of Cookeville Utilities?

City of Cookeville Utilities has a rating of 1.5 stars based on 22 ratings. User feedback indicates areas for potential improvement.

### Is City of Cookeville Utilities available on Android?

Based on the provided data, City of Cookeville Utilities is only listed as supported on iPhone, iPad, and iPod devices, suggesting it is not currently available on Android.

## Version history (last 5 releases)

### 1.17.15 — 2024-08-14

- Updated Logo

### 1.8.15 — 2021-12-17

Version 1.8.15

- New Features: Prepaid Metering Accounts
- UI/UX changes for better performance
- Bug fixes

### 1.7.14 — 2021-06-25

Version 1.7.14

- Text note in 'Payment Amount' field displayed on E-Check Payment and Credit Card Payment Screen
- Fix issue in Budget/Levelized Billing screen
- And other new features

### 1.5.0 — 2020-02-12

Version 1.5.0

- A user will get an in-app notification if he/she is a new applicant and not allowed to create a portal account
- Account creation validation to be done by complete phone number and latest bill amount
- Help icon for "Enter Latest Bill" field in Portal Account Creation Screen
- Not allowed unlimited attempts to log in; the account will be lockout after 3 attempts
- Updated user-interface in the forgot password/username

### 1.0 — 2019-09-27

No release notes.

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## Related topics

[cookeville](https://appshunter.io/ios/topics/cookeville) · [city of cookeville utilities](https://appshunter.io/ios/topics/city-of-cookeville-utilities) · [city of cookeville](https://appshunter.io/ios/topics/city-of-cookeville)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*
