# City of Elgin > Official city app for community updates and service requests. (iPhone/iPad app by City of Elgin.) - Source: https://appshunter.io/ios/app/city-of-elgin/id1552724670 (this page in markdown: same URL + `.md`) - Developer: [City of Elgin](https://appshunter.io/developer/728099758) - Category: Productivity, Business - Price: Free - Rating: 3.14/5 from 7 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 41 MB - Languages: English - Released: 2021-08-31 - Data updated: 2026-06-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/city-of-elgin/id1552724670/reviews.md ## What is City of Elgin? The City of Elgin mobile app allows you to stay in touch with what's happening in the Elgin community, as well as submit general questions and non-emergency service requests-- all from the convenience of your smartphone. Connected to Elgin's 311 Contact Center, the free mobile app provides direct access to city staff as they help with your most pressing questions and public service requests, such as reporting an out street light or asking when the 4th of July parade begins. Key functions: Elgin Today Stay informed about the things in Elgin that will impact your day. Reminders about trash collection, major traffic disruptions or general notifications will be posted on the app’s home screen. 311 Requests Submit service requests and questions without dialing 311. Attach pictures and tag locations to your requests to help city staff better respond to your needs. 311 Advocates will respond and provide status updates directly in the app. What’s Happening Whether you’re looking for construction updates or want to know what’s happening in Elgin over the weekend, check out and share information on the app’s consolidated Twitter feed. Download the City of Elgin mobile app for fast and convenient access to your community. ## Key features - Community event notifications - Submit non-emergency service requests - Attach photos to requests - Location tagging for requests - View 311 status updates - Access city news and traffic alerts - Consolidated Twitter feed for local happenings ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/city-of-elgin/id1552724670/reviews.md ### 1/5 — Needs More Work *2024-08-15* This app seems to be less useful than the old app that used to be in place. I say this knowing how bad the app needed to be updated. The difficulties start with trying to log in, the app does not accept prompts from a password manager which is a severe oversight that makes it difficult to login and make strong passwords. Furthermore, I don’t understand the requirement for an account. If you just want to get information and notifications I don’t understand why a profile is required. Finally, it seems that nobody seems to be putting alerts in the app consistently, and that notifications are sent out with no sense of regularity. ### 1/5 — Allow iOS Password Manager to Work on Login Screen *2024-02-14* I just downloaded the app and made an account using a strong password. The app doesn’t allow me to copy and paste the strong password into the field. It also blocks the iOS password manager from inserting the username and password. So I resigned myself to manually typing the password into the field, however, when switching to my Notes app to look at the strong password I created, then returning to the Elgin app, the password characters I already entered are deleted. The app developers might think they are doing something that makes the app more secure, when in fact, they are causing people to use weak passwords. Enable the username and password paste option and allow the iOS password manager to do what it was designed for please. ### 4/5 — Convenient option *2023-10-26* As I don’t use Facebook or Twitter it has been less convenient to get updates from the City in recent years. This helps with that! One criticism is that the app doesn’t play nicely with autofill from a password manager. The login screen also jumps around when I attempt to paste credentials. Other than that it’s be a 5-star rating. ## Frequently asked questions about City of Elgin ### What is the City of Elgin app? The City of Elgin app is a mobile tool designed for residents to stay informed about community events and submit non-emergency service requests directly to the city's 311 Contact Center. ### How do I submit a service request using the City of Elgin app? You can submit service requests by navigating to the '311 Requests' section, where you can describe your issue, attach photos, and tag locations. City staff will respond and provide status updates within the app. ### What kind of information can I find on the City of Elgin app? The app provides information on community events, trash collection reminders, traffic disruptions, general notifications, and updates on local happenings through a consolidated Twitter feed. ### Is the City of Elgin app free to download and use? Yes, the City of Elgin app is completely free to download and use, with no in-app purchases or advertisements. ### What devices are supported by the City of Elgin app? The City of Elgin app is supported on iPhone, iPad, and iPod devices. ### How often is the City of Elgin app updated? The app was last updated on December 9, 2024, indicating regular maintenance and updates from the developer. ### What is the age rating for the City of Elgin app? The City of Elgin app has an age rating of 4+, making it suitable for users of all ages. ### Does the City of Elgin app have ads? No, the City of Elgin app does not contain advertisements. ## Version history (last 5 releases) ### 1.60.0 — 2024-12-09 Updated latest news carousel ### 1.59.0 — 2024-11-21 Fixed some bugs ### 1.58.5 — 2024-11-04 Bug fixes and security updates ### 1.57.2 — 2024-09-28 Fixed various bugs ### 1.57.1 — 2024-09-28 Fixed various bugs ## Apps similar to City of Elgin | App | Rating | Price | Category | | --- | --- | --- | --- | | [My East Hartford](https://appshunter.io/ios/app/my-east-hartford/id1364959959) | 3.3 (3) | Free | Productivity | | [Fairhope311](https://appshunter.io/ios/app/fairhope311/id1496002967) | — | Free | Productivity | | [Columbus311](https://appshunter.io/ios/app/columbus311/id1501382058) | 5.0 (1) | Free | Productivity | | [My Civic 311](https://appshunter.io/ios/app/my-civic-311/id1518277062) | 3.3 (8) | Free | Productivity | | [myBELTON](https://appshunter.io/ios/app/mybelton/id6581479883) | — | Free | Productivity | | [Elmhurst Connect](https://appshunter.io/ios/app/elmhurst-connect/id6739888958) | 3.0 (1) | Free | Productivity | ## More apps by City of Elgin - [City of Elgin PD](https://appshunter.io/ios/app/city-of-elgin-pd/id1661176275) - [Elgin News and Portal](https://appshunter.io/ios/app/elgin-news-and-portal/id6756586374) All apps by City of Elgin: https://appshunter.io/developer/728099758 ## Related topics [city of elgin](https://appshunter.io/ios/topics/city-of-elgin) · [elgin](https://appshunter.io/ios/topics/elgin) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*