# City of Mobile 311 — user reviews

> 4 indexed App Store user reviews of City of Mobile 311 by Nexgen Utility Management Inc..

- Source: https://appshunter.io/ios/app/city-of-mobile-311/id6747109672/reviews
- App overview in markdown: https://appshunter.io/ios/app/city-of-mobile-311/id6747109672.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (4 lowest-rated)

### 1/5 — Poor Documentation

*2025-09-19*

You can’t get to
Screen to write report. Did you even do a beta test?

### 1/5 — ‘Keyboard’ blocks info entry areas. Glitchy. Screen freezes.   Etc… etc….

*2025-08-22*

This app is very poorly designed. The keyboard blocks the areas where you’re trying to enter information at key points. It is very glitchy, the screen freezes constantly even though I’m on a new, high-end phone with good connectivity.   There is no way to go back if you need to go to a previous screen. Very, very poor design and functionality.

### 1/5 — Unusable

*2025-08-07*

The keyboard covers the bottom of the app page and blocks the functions.

### 1/5 — Poor design

*2025-07-26*

When trying to get a link for a new password, the box where you fill in your email doesn’t appear. It is below the keyboard

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*