# City of Mobile, AL 311

> Citizen service request and information portal for the City of Mobile. (iPhone/iPad app by City of Mobile, Alabama.)

- Source: https://appshunter.io/ios/app/city-of-mobile-al-311/id1659132495 (this page in markdown: same URL + `.md`)
- Developer: [City of Mobile, Alabama](https://appshunter.io/developer/1659132797)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.60/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 27 MB
- Languages: American English, European Spanish
- Released: 2023-06-09
- Data updated: 2026-06-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/city-of-mobile-al-311/id1659132495/reviews.md

## What is City of Mobile, AL 311?

Welcome to the City of Mobile’s 311 app!



Mobile 311 is dedicated to serving the citizens of Mobile by helping to solve problems, obtain information, and submit your request for service.



Mobile 311 is here to: electronically route service requests to the appropriate city government departments, provide a neutral forum for citizens to make suggestions about city services and departments, provide a way to track the progress of service request orders (SRO), answer questions citizens have concerning city organizations and services and assist citizens in obtaining city services in a fair and efficient manner. 

Mobile 311 does not handle requests for service for agencies other than the City of Mobile (i.E. Mobile County, State of Alabama, Federal Government) or physically resolve a service request.


Mobile 311 is for non-emergency requests. If reporting a police, fire, medical, or another emergency, please call 911.

## Key features

- Submit service requests
- Track request progress
- Obtain city information
- Provide suggestions
- Route requests to departments

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/city-of-mobile-al-311/id1659132495/reviews.md

### 1/5 — Tickets closed

*2024-04-25*

Tickets were closed with no actual contact or help. Neighbors dog attacked us and nothing was done. Useless.

### 5/5 — Barker dogs

*2024-03-23*

Our complaint for barking dogs was processed promptly.

Have not heard barks since then. We hope it will stay that way.

Thanks City of Mobile

## Frequently asked questions about City of Mobile, AL 311

### What is City of Mobile, AL 311 used for?

City of Mobile, AL 311 is used to submit non-emergency service requests, obtain information about city services, and track the progress of your requests. It helps route your issues to the appropriate city departments for resolution.

### Is City of Mobile, AL 311 free to use?

Yes, City of Mobile, AL 311 is available for free download and use. It is supported by advertisements.

### Does City of Mobile, AL 311 have ads?

Yes, City of Mobile, AL 311 contains advertisements. This allows the app to remain free for users.

### What kind of requests can I submit through City of Mobile, AL 311?

You can submit non-emergency requests for services and provide suggestions related to city departments. For emergencies like police, fire, or medical issues, please call 911.

### Can I track the status of my service requests?

Yes, a key feature of City of Mobile, AL 311 is the ability to track the progress of your submitted service request orders (SROs) electronically.

### What devices does City of Mobile, AL 311 support?

City of Mobile, AL 311 is currently supported on iPhone and iPod devices. It is not specified if Android or other platforms are available.

### How often is City of Mobile, AL 311 updated?

The latest version, 3.15.0, was released on March 6, 2025. This indicates regular updates to improve functionality and address issues.

### What is the user rating for City of Mobile, AL 311?

City of Mobile, AL 311 has a rating of 2.6 stars based on 5 user ratings. This suggests a mixed reception from its current user base.

## Version history (last 2 releases)

### 3.15.0 — 2025-03-06

Updated UI, bug fixes and performance improvements.

### 3.12.1 — 2023-06-09

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*