# City of Parramatta Library — user reviews

> 6 indexed App Store user reviews of City of Parramatta Library by City of Parramatta Library app.

- Source: https://appshunter.io/ios/app/city-of-parramatta-library/id1625321209/reviews
- App overview in markdown: https://appshunter.io/ios/app/city-of-parramatta-library/id1625321209.md

## Most critical reviews (6 lowest-rated)

### 1/5 — Error

*2026-03-24*

Can't login even if it's the right password, username etc. Website works but not the app. If u want to expand this community and make people actually use the library properly, fix ur app first. Disappointing.

### 1/5 — Stopped working

*2024-07-08*

Since the last update last month, the app has stopped working. I tried to contact the library but got a message indicating the system is overwhelmed with request. Can’t also access audiobooks through Libby or borrow box apps.

Checked the council website to see if there’s any notice. But there was nothing. Tried calling but have been placed on hold for a long time then the line just cut off.

### 2/5 — alright

*2025-01-17*

fine app but quite a lot of errors. it’s annoying but still ok

### 3/5 — loan history

*2025-09-16*

system still has errors, the loan history is not showing on the app

### 3/5 — App should be registered for 12+ age group

*2024-07-01*

It’s silly for this app to be for 17+ and above. Children use this app to get their books / check their loans etc

Can the app developer re register it for children? My screen time content restrictions won’t allow this app to work on my children’s devices

Other than that, it works as it was designed and we have no problems with it

Many thanks

### 3/5 — Latest update needs a fix

*2024-05-26*

A useful app normally but there appears to be an issue searching the library catalogue with the latest update. Currently not able to search for any titles as every search ends (after much loading) with an error message ‘unable to connect to catalogue provider.’

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*