# City of Phoenix - myPHX311 > Phoenix city services management and reporting app. (iPhone/iPad app by City of Phoenix.) - Source: https://appshunter.io/ios/app/city-of-phoenix-myphx311/id1548838395 (this page in markdown: same URL + `.md`) - Developer: [City of Phoenix](https://appshunter.io/developer/1548838397) - Category: Utilities - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 1 MB - Languages: English - Released: 2021-07-10 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/city-of-phoenix-myphx311/id1548838395/reviews.md ## What is City of Phoenix? On the new myPHX311 Mobile app you will be able to communicate with the City in a variety of ways. Some of the options include: Bill pay services: • Pay your City Services (water and trash) Bill • Park and Rec fees • Fines • And other payments Tell the City: • Property Violations • Weeds or Dead Plants • Litter and Debris • Water Leaks • Street Light Repair • Traffic Signal Issues • Graffiti Removal • Report non-emergency crime • And more Requests: • Trash and Recycle containers • Start/Stop or Transfer water and trash services • Trash, recycle and bulk trash schedules • And more ## Key features - Pay city bills (water, trash, fines) - Report property violations - Request trash and recycle services - Manage water service - Report city issues (street lights, graffiti) ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/city-of-phoenix-myphx311/id1548838395/reviews.md ### 1/5 — Horrible app *2025-09-20* Why download the app when all the options it gives you sends you straight to the website to log in again it’s so stupid ### 1/5 — Horrible *2024-12-08* Horrible app. Horrible portal. I can't pay my bill and haven't been able to for months. This is ridiculous! ### 2/5 — Crashes when you search my location *2024-03-31* Can you choose my location and click search Application crashed ### 1/5 — Easier to just log into web. Not really an app. *2023-08-05* Not really helpful. ### 1/5 — App does not work *2023-04-27* I have trying using the app several times the last two days and it slows you to put all the data in, but won’t script it into the system when you hit send. Just adds to the frustration of dealing with the City. Phone numbers anyone??? ### 2/5 — Simple things *2022-09-12* Dual verification? Email AND phone? And why is the US code not listed at the top by default? ### 1/5 — Cannot use well *2022-05-16* Will not allow to report graffiti,give location.Not Downloading till problems get fixed ### 1/5 — Mapping for city services is not functional *2022-04-03* I tried to use the app to report graffiti I saw in a city park a day earlier. There is no option to extract location from photos. No option to enter GPS coordinates. The app would only let me enter a street address, but there is no relevant street address in this large park with many trails. Even the option to pick a location from a map didn’t work. In the end, I wasn’t able to make a report. ### 1/5 — Need bug fixed *2022-03-08* App freezes & closes every time I try to request a recycle container when I get to the part where you choose which type of container you want. ### 1/5 — Trash *2022-02-09* Why have an app if the user is required to login every time they want to use it? Why create an app that only redirects the user to a website. I’ve seen better apps from 8 year olds. ## Frequently asked questions about City of Phoenix ### How do I pay my water bill with myPHX311? myPHX311 allows you to pay your City Services (water and trash) bills directly through the app. You can also pay for Park and Rec fees and other city-related fines. ### What types of issues can I report using myPHX311? You can report a variety of issues including property violations, weeds, litter, water leaks, street light repairs, traffic signal problems, graffiti, and non-emergency crime. ### Can I request trash and recycle services with myPHX311? Yes, myPHX311 enables you to request trash and recycle containers, start or stop water and trash services, and check trash and recycle schedules. ### What is the user sentiment for myPHX311? The app has a rating of 1.6 stars from 38 ratings, indicating a generally negative user sentiment based on available data. ### Is myPHX311 available on Android devices? Based on the provided data, myPHX311 is supported on iPhone and iPod. Platform compatibility for Android is not specified. ### How often is myPHX311 updated? The latest version of myPHX311 is 2.0, and it was last updated on March 26, 2026. This suggests a recent update, though historical frequency is not detailed. ### What is the age rating for myPHX311? myPHX311 has an age rating of 4+, making it suitable for a wide range of users. ### Is myPHX311 free to use? Yes, myPHX311 is available for free download and use. It does not have in-app purchases or advertisements. ## Version history (last 5 releases) ### 2.0.1 — 2026-05-20 Improved sign-in experience. ### 2.0 — 2026-03-26 Version 2.0 – New Redesign • Updated look and improved performance • Enhanced stability and reliability ### 1.1.12 — 2025-06-20 Bug Fixes More Services Added ### 1.1.10 — 2024-08-13 Improved Performance ### 1.1.9 — 2022-11-01 Improved Performance ## Apps similar to City of Phoenix | App | Rating | Price | Category | | --- | --- | --- | --- | | [Nellis Auction Freight](https://appshunter.io/ios/app/nellis-auction-freight/id1608070159) | 1.3 (126) | Free | Utilities | | [MesaNow](https://appshunter.io/ios/app/mesanow/id1121834079) | 2.7 (22) | Free | Utilities | | [Cox Homelife](https://appshunter.io/ios/app/cox-homelife/id451535832) | 1.9 (1,187) | Free | Utilities | | [Cox App](https://appshunter.io/ios/app/cox-app/id415894489) | 4.6 (662,946) | Free | Utilities | | [UniSource Energy Services](https://appshunter.io/ios/app/unisource-energy-services/id1113790754) | 3.2 (30) | Free | Utilities | | [Wyyerd MyNetwork](https://appshunter.io/ios/app/wyyerd-mynetwork/id1575902382) | 4.6 (502) | Free | Utilities | ## Related topics [myphx311](https://appshunter.io/ios/topics/myphx311) · [esplanade phoenix](https://appshunter.io/ios/topics/esplanade-phoenix) · [logan city council](https://appshunter.io/ios/topics/logan-city-council) · [city of laramie](https://appshunter.io/ios/topics/city-of-laramie) · [phoenix kids](https://appshunter.io/ios/topics/phoenix-kids) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*