# City of Sac Utility Mobile Pay > Mobile application for managing Sacramento utility bills and payments. (iPhone/iPad app by City of Sacramento.) - Source: https://appshunter.io/ios/app/city-of-sac-utility-mobile-pay/id1354574103 (this page in markdown: same URL + `.md`) - Developer: [City of Sacramento](https://appshunter.io/developer/542919271) - Category: Utilities, Finance - Price: Free - Rating: 2.10/5 from 14 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 7.1 · 8 MB - Languages: American English, European Spanish - Released: 2018-03-07 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/city-of-sac-utility-mobile-pay/id1354574103/reviews.md ## What is City of Sac Utility Mobile Pay? The Sacramento Department of Utilities Mobile Pay app helps you pay your bill, manage future payments, and receive notifications from the convenience of your iOS smartphone. Are you having trouble understanding your bill? Contact the City of Sacramento’s Customer Service directly. Manage Your Payments: • Pay Your Bill • Enroll in Automatic Payments • Change Payment Methods • View Payment History • Cancel Scheduled Payments Manage Your Accounts: • Manage and Link Multiple Accounts • Contact Customer Service • Sign Up for Paperless Billing • View Bill & Letter History • Receive SMS Notifications FEATURES: • CONVENIENCE Securely store and access all your City of Sacramento Utility accounts and payment methods to make quick future payments from your device. Avoid the hassle and cost of writing and mailing a check or driving down to the DOU payment office. • ACCOUNT BALANCE Want to know how much you need to pay? No problem. Amount due information is sent directly to the app. • PAYMENT METHODS Pay using your bank account, VISA®, Discover®, American Express®, and MasterCard® credit/debit cards . • PAYMENT HISTORY Payment confirmation receipts sent directly to your email inbox and view past in-app payments right from your dashboard NO CONVENIENCE FEES • There is no convenience fee for payments made with the app. SECURITY You can feel confident that the City of Sacramento Department of Utilities takes the appropriate steps necessary to ensure your personal information is always protected. • SECURE DATABASE Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.  • BANK-LEVEL SECURITY Internationally-recognized security standards and practices.  • SECURE ACCESS Only authorized users can access your account with your secure password. • SECURE DATA TRANSMISSION All data is sent and received with up to 256-bit SSL encryption. • SECURITY PROTOCOL Your sensitive data is never stored on your device while you are not logged in. The City of Sacramento is committed to protecting the privacy and security of your personal information. See our Privacy Policy at: https://secure8.i-doxs.net/CityofSacramento/privacy.aspx CUSTOMER SUPPORT Support is available via phone and email. Contact information is provided in the application. NOTE • This application requires an active Internet connection • This application has not been specifically optimized to work with tablet devices • All access and use of this application is subject to and governed by the Online Utility Billing Manager Terms of Use, Web Policies, and Privacy Policy. ## Key features - Pay utility bills - Manage automatic payments - View payment history - Link multiple accounts - Receive SMS notifications - Secure payment methods ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/city-of-sac-utility-mobile-pay/id1354574103/reviews.md ### 1/5 — Worse app I ever use *2025-08-03* Lock me on the first try.. I probably wrote some answer wrong n now I’m lock up…. ### 1/5 — Good when it works *2025-07-14* So…it’s been a couple of months and they haven’t fixed the login issue. What’s the point of the app when it doesn’t work? ### 1/5 — Poor *2025-05-30* Often does not work correctly ### 1/5 — Unsafe App *2025-05-29* I just got a warning “this app has been framed,” and after researching, it looks like that means it isn’t safe to use because it could lead me somewhere else if I input my information. I deleted it. Seems like the last update was literally years ago so it’s not safe. ### 5/5 — Works great *2024-10-09* People complaining about account with 11 digits are using wrong app. That’s a County account number, not a city ### 1/5 — Useless - App is glitchy *2023-02-14* Tried to create an account. I followed all the guidelines for creating a password, but it keeps telling me I’m missing a special character even though I included one. I can’t even create a login to use the app, so I’d say it’s pretty useless. ### 1/5 — Cant enter full Account number to sign up *2022-08-25* You can inly enter 10 digit account numbers, but mine has eleven, so I cant even sign up/sign in. Very inconvenient and renders app useless. ### 1/5 — Over a year of my last review, and still no changes *2020-02-27* I reviewed this app over a year ago hoping that the developers would add some useful features to make app work better. SPOILER ALERT, they haven’t. This app is useful to see and pay my utility bills, but that’s about it. First inconvenience while using this app is having to type password every time you log in. This is the only app on my phone that doesn’t support Face ID, or Apple Pay. Application also looks very outdated, and needs an update fast. I really hope developers can work on fixing this app. ## Frequently asked questions about City of Sac Utility Mobile Pay ### How do I pay my bill with City of Sac Utility Mobile Pay? You can pay your bill directly through the app by selecting 'Pay Your Bill'. The app supports payments via bank account, VISA®, Discover®, American Express®, and MasterCard® credit/debit cards. There are no convenience fees for payments made through the app. ### Can I set up automatic payments with City of Sac Utility Mobile Pay? Yes, the app allows you to enroll in automatic payments. This feature helps ensure your bills are paid on time without manual intervention each month. ### What payment methods are accepted by City of Sac Utility Mobile Pay? The app accepts payments from your bank account, as well as major credit and debit cards including VISA®, Discover®, American Express®, and MasterCard®. ### Does City of Sac Utility Mobile Pay store my payment information? The app securely stores your payment methods for quick future payments. All sensitive data is transmitted using up to 256-bit SSL encryption and is protected by bank-level security standards. ### How can I view my past payments in City of Sac Utility Mobile Pay? You can access your payment history directly from the app's dashboard. Payment confirmation receipts are also sent to your email inbox. ### Is City of Sac Utility Mobile Pay available on tablets? The application has not been specifically optimized to work with tablet devices. It is primarily designed for use on iOS smartphones. ### What is the update frequency for City of Sac Utility Mobile Pay? The app was last updated on September 19, 2018, with version 2.1. Further update frequency details are not provided in the application data. ### What are the security features of City of Sac Utility Mobile Pay? The app employs robust security measures including firewalls, intrusion detection systems, data encryption, and secure access protocols. All data transmission uses up to 256-bit SSL encryption. ## Version history (last 3 releases) ### 2.1 — 2018-09-19 - Bug fixes ### 2.0 — 2018-03-19 - Changed App name ### 1.0 — 2018-03-06 No release notes. ## Apps similar to City of Sac Utility Mobile Pay | App | Rating | Price | Category | | --- | --- | --- | --- | | [DElight Speed](https://appshunter.io/ios/app/delight-speed/id6746165076) | 5.0 (1) | Free | Utilities | | [North Shore Gas](https://appshunter.io/ios/app/north-shore-gas/id1475982979) | 4.9 (5,114) | Free | Utilities | | [Mi LUMA](https://appshunter.io/ios/app/mi-luma/id1543777592) | 2.0 (776) | Free | Utilities | | [My Camvio](https://appshunter.io/ios/app/my-camvio/id6741865431) | — | Free | Utilities | | [The Utilize App- Utility Bills](https://appshunter.io/ios/app/the-utilize-app-utility-bills/id6504929186) | 3.7 (3) | Free | Utilities | | [Michigan Gas Utilities (MGU)](https://appshunter.io/ios/app/michigan-gas-utilities-mgu/id1475984107) | 4.8 (7,124) | Free | Utilities | ## More apps by City of Sacramento - [Sacramento 311](https://appshunter.io/ios/app/sacramento-311/id542919268) - [SacPD Mobile](https://appshunter.io/ios/app/sacpd-mobile/id647003017) - [Sacramento Fire Department](https://appshunter.io/ios/app/sacramento-fire-department/id928050052) - [Anytime Tours Of Sacramento](https://appshunter.io/ios/app/anytime-tours-of-sacramento/id1437915656) - [Sacrecycle-City of Sacramento](https://appshunter.io/ios/app/sacrecycle-city-of-sacramento/id1459869870) All apps by City of Sacramento: https://appshunter.io/developer/542919271 ## Related topics [sjc311](https://appshunter.io/ios/topics/sjc311) · [humble root](https://appshunter.io/ios/topics/humble-root) · [sac state](https://appshunter.io/ios/topics/sac-state) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*