# City of Surprise My Surprise

> Mobile app for reporting city maintenance issues and receiving alerts. (iPhone/iPad app by City of Surprise.)

- Source: https://appshunter.io/ios/app/city-of-surprise-my-surprise/id1414675241 (this page in markdown: same URL + `.md`)
- Developer: [City of Surprise](https://appshunter.io/developer/1414674490)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.60/5 from 5 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 28 MB
- Languages: American English, European Spanish
- Released: 2018-08-05
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-of-surprise-my-surprise/id1414675241/reviews.md

## What is City of Surprise My Surprise?

Is there a pothole on your street? Street light not working? Spot graffiti? Let us know! It’s never been easier to tell us about any city-managed maintenance issues through the My Surprise mobile engagement app!  Simply type your concerns or send us a pic of the issue and submit! Join us in making Surprise one of the cleanest, most well-maintained cities in the nation. You can also receive trash pick-up notifications and other city information alerts. Download My Surprise today!

## Key features

- Report maintenance issues
- Submit photos of issues
- Receive trash pickup notifications
- Get city information alerts
- Track city-managed problems

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/city-of-surprise-my-surprise/id1414675241/reviews.md

### 1/5 — App freezes when trying to submit a request.

*2025-11-29*

I can not add additional information after choosing the report type.

### 5/5 — Amazing!!!

*2025-08-22*

Very convenient

### 2/5 — Service Request

*2025-05-15*

Won’t let me enter a service request for hazardous waste.  Freezes at step 3

### 5/5 — 5 Star App for getting Service from City of Surprise

*2020-03-19*

We’ve had big potholes in the road leading to our neighborhood. I submitted a request to have them filled. My Submission was received on a Saturday and the potholes were filled the following Tuesday.  Couldn’t be more impressed.

## Frequently asked questions about City of Surprise My Surprise

### What city services can I report with My Surprise?

My Surprise allows you to report city-managed maintenance issues such as potholes, non-working street lights, and graffiti. You can also receive notifications for trash pickup and other city information alerts.

### How do I report an issue using My Surprise?

To report an issue, simply open the My Surprise app, type your concerns, or send a picture of the issue you've encountered. The app is designed for easy submission of city-managed maintenance problems.

### Does My Surprise have ads?

No, My Surprise does not contain advertisements. The app is free to download and use, focusing solely on providing city service information and reporting capabilities.

### What devices support My Surprise?

My Surprise is available for iPhone and iPod devices. It is designed to be accessible on these Apple mobile platforms for residents.

### How often is My Surprise updated?

The latest version of My Surprise is 3.16.0, last updated on August 17, 2025. Updates typically occur to improve functionality and address any reported issues.

### What is the age rating for My Surprise?

My Surprise has an age rating of 4+. This indicates that the content is generally suitable for children and adults, with no mature themes.

### Can I get trash pickup reminders with My Surprise?

Yes, My Surprise provides notifications for trash pickup. You can also receive other important city information alerts through the app.

### What is the user rating for My Surprise?

My Surprise has a rating of 3.6 stars based on 5 user ratings. This feedback helps the developers understand user satisfaction and areas for improvement.

## Version history (last 5 releases)

### 3.16.0 — 2025-08-17

Updated UI, bug fixes and performance improvements

### 3.14.0 — 2024-08-17

- Updated UI, bug fixes and performance improvements.

### 3.12.1 — 2023-04-10

-Bug Fixes
-New Select an Address for some Request Types

### 3.11.0 — 2022-09-29

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.2.4 — 2020-12-23

Updated UI, bug fixes and performance improvements.

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## More apps by City of Surprise

- [Surprise Public Library](https://appshunter.io/ios/app/surprise-public-library/id6450667477)

All apps by City of Surprise: https://appshunter.io/developer/1414674490

## Related topics

[my holdfast](https://appshunter.io/ios/topics/my-holdfast)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*