# City of Tampa — user reviews > 18 indexed App Store user reviews of City of Tampa by City of Tampa, rated 2.30/5 from 21 ratings. - Source: https://appshunter.io/ios/app/city-of-tampa/id686647308/reviews - App overview in markdown: https://appshunter.io/ios/app/city-of-tampa/id686647308.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 12 ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesnt work *2021-09-23* It could be a great app but it doenst work… It’s only a news feed, nothing else Don’t waste your time. ### 1/5 — Major issues with this app *2021-09-06* Cannot upload pictures via iPhone when submitting service requests. App developer very slow to respond to issues ### 1/5 — No longer convenient *2019-04-08* This used to work well for paying utility bills, but beginning in March 2019 it only opens the web browser to display the new website. I am not sure why I would use an app on my phone to do that; I could just bookmark the page. ### 1/5 — Great idea, terrible execution *2019-02-15* This app could have been an excellent and efficient way to pay for water bills. Instead, it’s a cheaply made copy and paste job from the Tampa city website. An absolute mess of an app. The credit card input demands that you write out your entire address for your CC, your phone and email, along with all of the standard information. The phone doesn’t require this much verification. Oh and you only have 15 mins and if you mess up, it doesn’t tell you and it resets to the previous page. I almost thought I had paid my bill! Good thing I checked to see that it had not been paid successfully. It also doesn’t save credit card info. Can you imagine being able to pay your water bills with a click? Or automating it through an app? Apparently this app developer couldn’t. ### 1/5 — This app was already bad... *2018-05-27* ...and it just got worse. It used to, at the very least keep your account info in the utilities payment section. while it wasn’t pretty, it worked. Now you have to fill it out every time you go to pay your bill, and if that’s not enough, the search by address section does not work. It tells me it can’t find the account. Isn’t this whole system based on addresses?! Hopefully the developers read these reviews. This is app development 101 guys, I expect a lot better from the City of Tampa. Aren’t we trying to become the next tech hub? This would be a good place to start thinking like a tech hub... ### 1/5 — The worst app created to this day and forever!! *2017-09-13* Every month my account gets charge several times. Then the city of Tampa says I never paid. So I have to call just to get it fixed. Only reason this app received one star is because there is no option for 0 stars. They need to stop being lazy and fix it or completely take it off. They should only put up this option again when they have actually fixed the problem and can handle it. ### 1/5 — Doesn't work *2017-01-06* I have tried to pay my utility bill periodically over the past year with this app and it has never worked. ### 1/5 — Dead App *2016-01-02* App freezes on title screen. Useless. (ios 7) ### 1/5 — Bugs render useless *2015-10-31* There are so many problems that I can't even begin to catalogue them all. One of the most annoying is the location interface on service requests. There is no option to enter location via text. But the GIS interface is a fatal bug. When you go to the mapping screen on iOS to see where your service report is mapping, you can never get back to the service request. Because of this I have it completed a single request. ### 1/5 — Worthless *2015-10-19, version 2.6.0* Got this to pay my bills easily, will freeze after entering account info. ## Most praised reviews (8 highest-rated) ### 5/5 — Lots of great features *2018-05-09* This app allows me to quickly see current news and job openings. If I want to know when my trash pickup day is then I can find that out. ### 5/5 — Outstanding App *2014-06-02* This is a useful and friendly app for any citizen of Tampa! All cities should be required to copy it immediately! Way to go city of Tampa! ### 5/5 — Awesome! *2014-01-11* Great app, I have so much Tampa pride and it is always good to be connected to the city even further! ### 5/5 — NICE *2014-01-08* Nice App lets you see what is happening in Tampa and look up city services, GREAT job BOB ### 5/5 — Great App! *2014-01-08* Nice way for citizens to connect with their local government! ### 5/5 — A great "411" app for the City of Tampa! *2013-12-11* This is a great app for staying on top of the major City events and happenings. ### 2/5 — Needs improvement *2023-03-21* Very outdated. Make it more like the website and I’ll download it again. Was hoping between the City of Tampa app and the Tampa trash and recycling app, I could find a quick reference for guidance on recycling, but neither offer that. I quick reference list would be more beneficial than having to search for what’s allowed in recycle bin. ### 2/5 — Rudimentary interface and practically useless info *2022-01-11* The seems that the only benefit this app offers is for the city of Tampa to say they have an app. The interface is outdated and rudimentary and the information it provides is essentially useless, it can’t be filtered or navigated it’s terrible just terrible. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*