# City of Toledo Public Utility — Manage your account on the go

> Mobile app for managing City of Toledo public utility accounts and water usage. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/city-of-toledo-public-utility/id6504540399 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.40/5 from 930 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 67 MB
- Languages: American English
- Released: 2024-10-24
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-of-toledo-public-utility/id6504540399/reviews.md

## What is City of Toledo Public Utility?

Take full control of your account with the all new City of Toledo Public Utilities mobile app. Simplify your water management with our intuitive and user-friendly mobile app, putting all your account information at your fingertips. Discover a range of new features designed to enhance your experience and keep you in complete control. From usage monitoring to making payments on time with multiple options, the City of Toledo Public Utilities app has everything you need in one convenient place.

You can use the City of Toledo Public Utilities mobile app to:
 
•	Manage your water account in the one place. 
•	Track and monitor your water usage to help you improve your efficiency – easier on your wallet and kinder for the planet.
•	See your water usage history of past usage periods.
•	View your recent bill, historical bills and payment activity.
•	Give access to a secondary contact to help manage your accounts.
•	Receive notification & set preferences on your preferred channel.


Download the City of Toledo Public Utilities app today and unlock a world of convenience and control.

## Key features

- Manage water account
- Track water usage
- View usage history
- View bills and payment activity
- Grant secondary contact access
- Receive notifications

## What do users think of City of Toledo Public Utility?

Overall sentiment: negative

**Pros**

- 👍 Smooth and easy to use
- 📲 Convenient payment records

**Cons**

- 🐛 App crashes on login
- 💰 Expensive water prices
- 🕰️ Delayed email notifications
- 💳 Charges for online payments

**Commonly reported bugs**

- Payment amount changes unexpectedly
- Slow or unreliable app performance

**Most requested features**

- Expand to other utilities
- Provide more payment options without fees

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/city-of-toledo-public-utility/id6504540399/reviews.md

### 1/5 — Autopay?

*2026-09-03*

My payment is late? But I have autopay? And I charged to pay it? And I go to autopsy and it’s already set up?

### 1/5 — Billing

*2026-08-25*

On 8/22 I got a message what my bill will be, I pay it! Then a few days later you change it lucky I checked. Are you trying to scam me with late fees??

### 1/5 — Not working for me!

*2026-08-13*

I’ve been using the app to pay my water bill but now the app gives an error and stays a white screen!

### 5/5 — Great App

*2026-08-08*

this is so easy to use and convenient. I don’t have to go nowhere to pay my water bill just a tap and pay.

### 5/5 — Change in Billing period

*2026-07-18*

We are set up on Auto pay. You sent out the bill for our August payment before you drafted the July payment making it appear as though the number of days has changed between readings and billing.

### 1/5 — App not working!!!

*2026-06-03*

This app hasn’t been working for over a year now. When are you going to fix it?

### 5/5 — All apps should be this easy!

*2026-04-11*

It’s too bad Toledo Edison doesn’t have an app as easy to use as this one!

### 3/5 — 2fa error

*2026-03-26*

Unable to login to the app due to 2fa error

### 1/5 — Why limit on payment

*2026-02-19*

It’s ridiculous that all my bank info is listed and verified so why ONLY$400 limit? To get $2.25 fee each time?

### 1/5 — Worst utility app so far

*2025-09-26*

I mean come on people. I used to live in different states and have seen soo much better apps than this trash tbh. Who comes up with the idea of not being able to auto enroll to the date you want? App started crashing as well, as soon as you login it just shut down. Do better Toledo. 1 app costs 100K, it’s not that expensive to make decent app

## Frequently asked questions about City of Toledo Public Utility

### What can I do with the City of Toledo Public Utility app?

The app allows you to manage your water account, track and monitor your water usage, view past and recent bills, see payment activity, grant access to a secondary contact, and receive notifications about your account.

### How does the app help with water usage?

You can track and monitor your water usage to improve your efficiency. The app also allows you to see your water usage history from past periods, helping you understand your consumption patterns.

### Is there a cost to use the City of Toledo Public Utility app?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases.

### Can I pay my bills through the app?

Yes, the app provides options for making payments on time. You can also view your recent bills and historical bills within the application.

### Who is this app intended for?

This app is designed for residents of the City of Toledo who need a convenient way to manage their public utility water accounts on the go.

## Version history (last 1 release)

### 1.0 — 2024-10-25

No release notes.

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## More apps by Smart Energy Systems LLC

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All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*