# City Rewards 2.0 — Rewards, Payments and More

> Loyalty rewards program for City Mart and affiliated retail stores. (iPhone/iPad app by City Mart Holding Company Limited.)

- Source: https://appshunter.io/ios/app/city-rewards-20/id1514330073 (this page in markdown: same URL + `.md`)
- Developer: [City Mart Holding Company Limited](https://appshunter.io/developer/1353700977)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 3.12/5 from 173 App Store ratings · 45 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 123 MB
- Languages: English
- Released: 2020-08-18
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/city-rewards-20/id1514330073/reviews.md

## What is City Rewards 2.0?

City Rewards can be used to collect reward points when purchasing merchandise at all City Mart Supermarkets, marketplace by City Mart, Ocean Supercenters, City Care Health & Beauty Stores, Seasons Bakery & Café, City Books & Music, Safari Bookstores, City Baby Club outlets and other participating outlets.
Enjoy full features of City Rewards by downloading the City Rewards app. You will be able to use City Rewards on your smartphone in just a few easy steps by following the in-app instructions.
In this new version you'll notice:
1) City Points as your Primary Balance
2) A new way of seeing all Merchants, all Rewards
3) Mobile Telco Topups
4) A different section for City Gift with your City Cash MMK Balance
5) One-time use and expiry vouchers
6) City Mall Online Browser shoppability
7) New and Improved UX design and functionality
8) Bug fixes and Enhancements
9) A lot more Coming Soon!
Present your City Rewards physical card or City Rewards app when you make a purchase at participating stores to earn points, enjoy exclusive promotions or member discounts.
Points accumulated can also be used to offset your next purchase as cash equivalent. Do note that the points will expire after a year at the end of the equivalent month in which they were earned.
If you forget to bring your card or phone, you can simply provide your mobile phone number, NRC number (for Myanmar citizens), or Passport number (for other nationals) to earn points or enjoy member promotions and discounts. You will not be able to redeem points without presenting your physical card or app to protect your interest.

## Key features

- Collect reward points
- Redeem points for purchases
- Mobile Telco Topups
- View merchants and rewards
- One-time use and expiry vouchers
- City Mall Online Browser integration
- New UX design

## What do users think of City Rewards 2.0?

Overall sentiment: negative

**Cons**

- 🐛 Frequent app crashes
- 🐛 Login issues
- 🐛 Sign-up problems
- 🐛 In-app errors
- 🐛 Camera/upload issues
- 🐛 Compatibility problems
- 🐛 Loading screen stuck
- 🐛 Notifications not visible
- 🐛 QR code not appearing

**Commonly reported bugs**

- Cannot sign in after changing password, shows 'Invalid credentials'
- Stuck on loading screen
- App crashes when uploading ID picture
- App crashes when selecting or taking photo for NRC
- Cannot sign up, app crashes at NRC photo stage
- App exits and restarts when uploading ID photo
- App crashes during sign up at NRC photo step
- Cannot click 'choose NRC photo', app closes
- Cannot forget password, shows 'fixed in progress'
- App cannot be opened directly from phone, only via App Store
- Bottom menu labels hidden by dock on iPhone
- Cannot see notifications, announcements & rewards
- App not working on iPhone 14 Pro, works on iPhone 7
- QR code doesn't appear
- App shows 'something went wrong' at payment counter
- White screen on iOS 14.1, nothing visible

**Most requested features**

- Integrate with banks for topping up money
- Include in-app feedback option

## Recent user reviews (10 of 45)

All indexed reviews: https://appshunter.io/ios/app/city-rewards-20/id1514330073/reviews.md

### 1/5 — Sign In issue

*2026-05-01*

I have already account. I forgot my password. So, I have successfully changed my password. But can’t sign in after changed password. Show Error message “Invalid credentials”. I hope this issue can be fixed as soon as possible.

### 3/5 — Bug or connection problem

*2025-08-31*

Stuck on loading screen which maybe caused by internet blocking in Myanmar. Error happens on both fiber and SIM data (MPT isp)

### 2/5 — P

*2025-08-30, version 2.1.4*

Bug error can’t open app

### 1/5 — Login error

*2025-05-13, version 2.1.4*

Can’t login every iPhone only login android

### 2/5 — Isn’t match iPhone 6 Plus

*2025-03-10*

This version isn’t match iPhone 6plus. Please check this error.

### 2/5 — Bugs and still no update

*2025-02-23*

Home page screen has been showing "We'll be right back" for like years and it's not fixed.

### 1/5 — App crashes when uploading ID pic

*2024-12-01*

The app crashes everytime when you are trying to take photo or choose from library for ID proof. The problem persist after reinstalling several times as well.

### 1/5 — Can’t open account

*2024-11-20*

When i select choose or open camera for the nrc it just kept crushing the app.

### 1/5 — Can’t signs up

*2024-11-18*

I been trying for many times to signs up but cannot

### 1/5 — 闪退

*2024-10-10, version 2.1.3*

没法上传身份证，点击上传身份证就会被闪退。

## Frequently asked questions about City Rewards 2.0

### What is City Rewards 2.0?

City Rewards 2.0 is a mobile application designed to manage your loyalty points and rewards from City Mart Supermarkets and other participating retail outlets. It allows you to collect points on purchases, view available rewards, and utilize them for discounts on future transactions.

### How do I earn and redeem points?

You can earn points by presenting your City Rewards physical card or the app when making a purchase at participating stores. Points accumulated can be used to offset your next purchase as a cash equivalent. You will need to present your card or app to redeem points.

### Is City Rewards 2.0 free to use?

Yes, the City Rewards 2.0 app is free to download and use. The application itself does not have any associated costs for users.

### What are the new features in version 2.0?

Version 2.0 introduces City Points as the primary balance, a new way to view merchants and rewards, mobile telco top-ups, a dedicated section for City Gift with City Cash MMK Balance, one-time use and expiry vouchers, and integration with the City Mall Online Browser. It also features a new and improved UX design.

### What happens if I forget my card or phone?

If you forget your physical card or phone, you can still earn points or enjoy member promotions and discounts by providing your mobile phone number, NRC number (for Myanmar citizens), or Passport number (for other nationals). However, you will not be able to redeem points without presenting your physical card or app.

## Version history (last 5 releases)

### 2.1.10 — 2026-06-30

- Bugs fixed
- UI/UX Enhancement

### 2.1.9 — 2026-03-24

- Bugs fixed
-UI/UX Enhancement
-Claim Point

### 2.1.8 — 2025-12-18

- UI/UX Enhancement
- Bugs fixed

### 2.1.7 — 2025-10-21

-New UI/UX Enhancement
-Bugs fixed

### 2.1.6 — 2025-09-08

-UI/UX Enhancement
-Bugs Fixed

## Apps similar to City Rewards 2.0

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| --- | --- | --- | --- |
| [GoFresh MM](https://appshunter.io/ios/app/gofresh-mm/id1534711759) | 3.6 (8) | Free | Shopping |
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| [Bazaar Points](https://appshunter.io/ios/app/bazaar-points/id6443941498) | — | Free | Shopping |
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| [ChoZay](https://appshunter.io/ios/app/chozay/id6444204503) | 2.7 (6) | Free | Shopping |

## More apps by City Mart Holding Company Limited

- [City Partners](https://appshunter.io/ios/app/city-partners/id1488287392)
- [City Family](https://appshunter.io/ios/app/city-family/id1508152498)
- [City Mall Online](https://appshunter.io/ios/app/city-mall-online/id1580332592)

All apps by City Mart Holding Company Limited: https://appshunter.io/developer/1353700977

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*