# City Rewards 2.0 — user reviews > 45 indexed App Store user reviews of City Rewards 2.0 by City Mart Holding Company Limited, rated 3.12/5 from 173 ratings. - Source: https://appshunter.io/ios/app/city-rewards-20/id1514330073/reviews - App overview in markdown: https://appshunter.io/ios/app/city-rewards-20/id1514330073.md - Rating breakdown: 5★ 67 · 4★ 13 · 3★ 18 · 2★ 13 · 1★ 57 ## What do users think of City Rewards 2.0? Overall sentiment: negative **Cons** - 🐛 Frequent app crashes - 🐛 Login issues - 🐛 Sign-up problems - 🐛 In-app errors - 🐛 Camera/upload issues - 🐛 Compatibility problems - 🐛 Loading screen stuck - 🐛 Notifications not visible - 🐛 QR code not appearing **Commonly reported bugs** - Cannot sign in after changing password, shows 'Invalid credentials' - Stuck on loading screen - App crashes when uploading ID picture - App crashes when selecting or taking photo for NRC - Cannot sign up, app crashes at NRC photo stage - App exits and restarts when uploading ID photo - App crashes during sign up at NRC photo step - Cannot click 'choose NRC photo', app closes - Cannot forget password, shows 'fixed in progress' - App cannot be opened directly from phone, only via App Store - Bottom menu labels hidden by dock on iPhone - Cannot see notifications, announcements & rewards - App not working on iPhone 14 Pro, works on iPhone 7 - QR code doesn't appear - App shows 'something went wrong' at payment counter - White screen on iOS 14.1, nothing visible **Most requested features** - Integrate with banks for topping up money - Include in-app feedback option ## Newest reviews (13 of 45) ### 2/5 — Fix the app first *2024-08-11* When i went to take the photo of my NRC , it signs out automatically . I tried 5 times . Same errors again Can’t even make register Sighhh ### 1/5 — Real user experience *2024-08-11* When I upload my ID Photo, this app exit and run in begin. This makes me upset and I uninstall silently. ### 1/5 — There’s a problem with log in please fix asap *2024-07-05, version 2.1.3* That’s terrible ### 1/5 — App crash in Sign Up step *2024-06-05* Sign Up လုပ်တဲ့နေရာမှာ App က ပြန်ပြန်ထွက်ပြီး အစကပြန်ဝင်ရတယ် ### 1/5 — Bug *2024-05-06, version 2.1.3* Can’t click choose NRC photo , click choose photo or take photo app was close ### 1/5 — Bad App *2024-04-16* တော်တော် အသုံးမဝင်တဲ့ App ပါ ### 1/5 — Cannot upload photos *2024-03-12* Please fix this error ### 1/5 — Can’t sign up *2024-03-01* I still can’t sign up to create an account. The process always starts again when I try to attach my nrc file That’s very inconvenient to use Please fix this bug ### 2/5 — Cannot forget password *2024-02-06* Cannot forget password and shows fixed in progress ### 1/5 — Can’t sign up *2024-01-16* I can’t sign up. When I upload or take photo of my NRC, the app always goes out. Please fix it soon. ### 2/5 — Cannot forget password *2023-12-05* Cannot forget password and shows fixed in progress ### 1/5 — Cannot login *2023-12-02, version 2.1.3* Cannot login my account ### 1/5 — Error in IOS 17.1.1. *2023-11-28, version 2.1.3* Can’t Login now ## Most critical reviews (10 lowest-rated) ### 1/5 — Sign In issue *2026-05-01* I have already account. I forgot my password. So, I have successfully changed my password. But can’t sign in after changed password. Show Error message “Invalid credentials”. I hope this issue can be fixed as soon as possible. ### 1/5 — Login error *2025-05-13, version 2.1.4* Can’t login every iPhone only login android ### 1/5 — App crashes when uploading ID pic *2024-12-01* The app crashes everytime when you are trying to take photo or choose from library for ID proof. The problem persist after reinstalling several times as well. ### 1/5 — Can’t open account *2024-11-20* When i select choose or open camera for the nrc it just kept crushing the app. ### 1/5 — Can’t signs up *2024-11-18* I been trying for many times to signs up but cannot ### 1/5 — 闪退 *2024-10-10, version 2.1.3* 没法上传身份证，点击上传身份证就会被闪退。 ### 1/5 — Not Recommended *2024-09-12, version 2.1.3* Can’t sign up. App keep crushing at the stage of filling NRC photo. ### 1/5 — App keeps crashing *2024-09-07* Unable to Sign Up ### 1/5 — SING UP ISSUE!!! *2024-08-21, version 2.1.3* Can’t sign up, keep getting distracted. FIX IT ### 1/5 — App crash on registration *2024-08-11* App instantly crashed when try to take pictures or select pictures from files for NRC pictures on registration page. That is horrible experience for new register user ## Most praised reviews (10 highest-rated) ### 4/5 — for better series *2020-08-31* you guys should join with the banks for topping up the money system, so customers need not to go the counters for refill the money up and save the times, and i m looking forward to future updates to keep this app alive hopefully ### 3/5 — Bug or connection problem *2025-08-31* Stuck on loading screen which maybe caused by internet blocking in Myanmar. Error happens on both fiber and SIM data (MPT isp) ### 3/5 — Oops *2024-08-11* “Something went wrong, please retry or try again later” Seeing this bug often makes it worse. ### 3/5 — App Some things wrong *2023-12-05* App can’t directly open from phone. Only can open it App Store. ### 3/5 — UI related *2023-12-04* Hi admin, Juz my suggestion, the label names at bottom menu panel is hidden by dock in iPhone. Also if include feedback option in app would be better. ### 3/5 — Can’t see Noti *2023-10-31, version 2.1.3* Can’t see any notifications,announcements & rewards in both android & iOS since being updated to new version at September. Please fix it asap Thank you ### 3/5 — Bug *2023-01-26* Something wrong with current version. Please fix asap ### 2/5 — P *2025-08-30, version 2.1.4* Bug error can’t open app ### 2/5 — Isn’t match iPhone 6 Plus *2025-03-10* This version isn’t match iPhone 6plus. Please check this error. ### 2/5 — Bugs and still no update *2025-02-23* Home page screen has been showing "We'll be right back" for like years and it's not fixed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*