# City Tele Coin — Inmate Communications Solution > App for inmate communication via video calls, messages, and pictures. (iPhone/iPad app by CITY TELE-COIN COMPANY, INC..) - Source: https://appshunter.io/ios/app/city-tele-coin/id1144120270 (this page in markdown: same URL + `.md`) - Developer: [CITY TELE-COIN COMPANY, INC.](https://appshunter.io/developer/1144120269) - Category: Business - Price: Free - Rating: 2.08/5 from 898 App Store ratings · 113 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 31 MB - Languages: English - Released: 2016-09-08 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/city-tele-coin/id1144120270/reviews.md ## What is City Tele Coin? Use the City Tele-Coin app to communicate to your incarcerated friends and family members. If you have a friend or loved one housed in a facility that uses City Tele-Coin's video kiosks or tablets, you can use our services to: - start and receive video calls* - send and receive messages* - send and receive pictures* - view account history It's easier than ever before. Download today! *DISCLAIMER: Correctional facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. Please keep this in mind when visiting and messaging with our services! ## Key features - Start and receive video calls - Send and receive messages - Send and receive pictures - View account history - Connect with incarcerated loved ones ## What do users think of City Tele Coin? Overall sentiment: negative **Pros** - 🚀 Easy and convenient communication - 🔒 Ability to video chat with loved ones **Cons** - 💰 Exorbitant fees and charges - 🐛 Frequent app crashes and freezes - 🔌 Poor call/video quality and connectivity issues - 🕰️ Long wait times to reach customer support **Commonly reported bugs** - Login and password reset issues - Inability to create new accounts - Inconsistent message delivery and notification problems **Most requested features** - Add ability to directly deposit funds in the app - Improve notification system for incoming calls/messages - Provide more transparency on account balance and charges ## Recent user reviews (10 of 113) All indexed reviews: https://appshunter.io/ios/app/city-tele-coin/id1144120270/reviews.md ### 1/5 — Worst app ever *2026-06-07, version 15.0.0* Wouldn’t even let me register to use the app. Im just stuck on the login screen and can’t talk face to face with my inmate. ### 1/5 — Worst app ever *2026-05-23, version 15.0.0* Not recommended ### 1/5 — Doesn’t work *2026-05-10, version 15.0.0* The app works when it wants to ### 2/5 — Terrible. *2026-04-17, version 15.0.0* It’s just worse than it is used to be. They can see and hear me but we can’t see or hear him. It’s just awful. ### 2/5 — bugs *2026-01-19, version 15.0.0* the app is always freezing up & will stop working out of nowhere. ### 1/5 — Update horrible *2025-12-13, version 15.0.0* So as I updated it I somehow won’t work ### 1/5 — It works *2025-10-31, version 14.0.0* That’s about all I can say is it works. The customer service 3/4 of the time is horrible, they hang up on you after waiting over 15 minutes trying to talk to someone. I thought the other reviews were fake but after 5 months of doing business with them, they are very accurate. Very few times I got someone nice, other times you actually get someone on the phone they speak to you like you interrupted their nap time. This is straight up a rogue company that has you by the nuts because it’s literally the only one jails use because they get kickback incentives and seems to be some sort of legalized monopoly because they basically tell you in their TOS they are going to turn you upside down and shake out your wallet for everything you got the most legal way possible and you don’t have a choice when you have a loved one in jail. ### 1/5 — Robbery *2025-07-16, version 12.0.0* You can’t add money from the app. You also had to add money to separate accounts for different things so really kinda a lot going on people have to do. And most importantly it’s ROBBERY.just to talk to your family they charge you so much money.all kind of fees,taxes etc. you add $25 you get like $13. That’s straight up theft. When you can literally make a phone call for free with a service & these people are charging $6 give or take per person per each addition of money onto your account.add all that up.just from one “customer”you’re taking advantage of somebody else’s struggle & need to communicate with their families. You know people will pay it because they have to communicate with family. You can still profit and not straight rob the vulnerable people out here just trying to talk to their family.I WAS SO HAPPY to hear they were switching companies. It’s cheaper now. THANK GOD. So being greedy doesn’t always work out in your favor. It’s half the price yall were charging. That’s a win for us & a L for yall. So I’m sure yall felt a bit disappointed about this decision. Now you know how everybody else out here feels being robbed to talk on a free service per minute. ### 1/5 — tr a sh *2025-05-22, version 11.0.0* the service fees are insane for no good reason? everything is online so what is the point of those fees its outrageous, i was using jailatm before my relative got transferred to another facility that uses this sh…t of an app, the jailatm had to tax charges and worked super simple and efficiently, waste of app truly ### 1/5 — 🥲 *2025-05-15, version 11.0.0* Just simply trying to reach my father not sure why I pay all this money to get disconnected as soon as the call start it truly buts me in a world of hurt I’ve tried and tried and tried to reach out to him but no matter how much I pay this app or whatever seems to mess it up so thanks so much for that I pray I’ll be able to talk to him soon😞 ## Frequently asked questions about City Tele Coin ### What can I do with this app? This app allows you to communicate with incarcerated friends and family members. You can start and receive video calls, send and receive messages, and send and receive pictures. It also provides access to your account history. ### Is this app free to use? Based on the provided information, the app itself is free to download and use. There are no indications of subscription fees or paid features within the app. ### Can correctional facilities monitor my communications? Yes, correctional facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. It is important to be aware that your calls, messages, and pictures may be subject to review. ### Who is this app designed for? This app is designed for individuals who have friends or loved ones housed in correctional facilities that utilize City Tele-Coin's video kiosks or tablets. It facilitates staying connected with them. ## Version history (last 5 releases) ### 16.0.0 — 2026-06-23 Updated libraries and bug fixes ### 15.0.0 — 2025-12-11 This version includes new landscape mode, FAQ page, and general updates/bug fixes. ### 14.0.0 — 2025-08-25 Updated version and small bug fixes ### 12.0.0 — 2025-06-27 Updated Terms and Conditions and small bug fixes ### 11.0.0 — 2025-04-01 Updated Terms and Conditions ## Apps similar to City Tele Coin | App | Rating | Price | Category | | --- | --- | --- | --- | | [AxisCare Mobile](https://appshunter.io/ios/app/axiscare-mobile/id1081635097) | 4.8 (28,163) | Free | Business | | [TaxesToGo](https://appshunter.io/ios/app/taxestogo/id1151450846) | 3.1 (262) | Free | Business | ## Related topics [ctc](https://appshunter.io/ios/topics/ctc) · [ctclink](https://appshunter.io/ios/topics/ctclink) · [city tele coin](https://appshunter.io/ios/topics/city-tele-coin) · [ctc telecom](https://appshunter.io/ios/topics/ctc-telecom) · [ctc telecoin](https://appshunter.io/ios/topics/ctc-telecoin) · [ctc mobile app](https://appshunter.io/ios/topics/ctc-mobile-app) · [inmate calling](https://appshunter.io/ios/topics/inmate-calling) · [telecoin](https://appshunter.io/ios/topics/telecoin) · [city of palmer](https://appshunter.io/ios/topics/city-of-palmer) · [ncic inmate communication](https://appshunter.io/ios/topics/ncic-inmate-communication) · [ncic correctional services](https://appshunter.io/ios/topics/ncic-correctional-services) · [corpus christi jail](https://appshunter.io/ios/topics/corpus-christi-jail) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*